Los Abrigados Resort and Spa in Sedona, AZ

Great location. That's about the best I have to say. I knew it would be somewhat dated but I've been to other Hilton properties that were dated but still accommodating and pleasant. This one just keeps hitting me in the face, just how old it is. E.g. shower is awful, curtain ready to fall off. Bathroom sink is so small I can barely wash my face without getting water all over the counter. We wanted to sit in the "Living Room" and relax but couldn't. The furniture is worse than you'd get in any Dr's office, not even a coffee table. There is zero privacy, we have to have the blackouts drawn 24/7 which is a bummer. The room is hot with the lowest thermostat setting at 68°. For those of you who travel, you know that really means about 72°. We had to open the window in order to sleep. We haven't checked out the grounds yet but I know by driving through, nothing could make up for the sub par accommodations.

I couldn't tell the difference now that this is a Hilton Vacation Club resort. Our stay was trouble-free, nonetheless. The front desk was responsive. The furniture and appliances are old and feels worn out. Think 1980s. I guess don't compare it to a Hilton Grand resort. We like the location despite being off of the busy State Route 179.

We enjoyed our stay at this hotel. They are rebranding to Hilton. The rooms are dated but they are clean and spacious. We stayed in a 2 bedroom and it was fabulous. Plenty of room. Close to restaurants, shopping and sight seeing. Would definitely stay here again.

Apparently, this resort was recently taken over by Hilton Vacation Clubs. So far Hilton has renovated 4 of the 20 or so buildings. My original one-bedroom suite was in one of the remaining 16 buildings. Because it was Thanksgiving weekend, it cost 3+ times the usual rate. I cannot believe Hilton had the audacity to charge that much money for a stale smelling space appointed like an out of date, off-brand, motel off the interstate that one would only rent at an exit in the middle of nowhere where it was the only option. Beyond being disappointed by the accommodations, the description of the property was a bait and switch. The property claims to have a restaurant on the premises, but we were told it was shut due to a major plumbing issue. After we had to call to have the televisions repaired, I had enough and went to the front desk to complain. Unlike the accommodations, the staff was terrific--they were professional yet understanding. The two men I spoke with acknowledge my frustrations. Eventually we were transferred to one of the renovated rooms. The difference was like night and day in appearance and comfort. There was one glitch though e.g. When the door to the bedroom was closed, it couldn't be opened from the inside. Good thing one of use was in the living area when we discover that! To summarize--the staff is terrific but only book here if you are assured you will have a renovated room, take some snacks and drinks ,and make sure to get your booking at a reasonable price since the property is not yet a Hilton quality property.

Now under Hilton Vacation Club ownership, a $40+ million renovation is underway. Call ahead and ask for a refurbished room (not guaranteed) and 2nd floor. Love the walkable location to lower old town. Three top-rated restaurants within 1-2 blocks walk and three more casual spots too. Pool is heated in cool weather and adjoining spa is huge to accommodate at least 10-15 people comfortably with room to spare.