Hampton Inn Hilton Head in Hilton Head Island, SC

Homely and friendly hotel. Front desk personnel were always friendly and willing to help in any way. The room was comfortable, as was the bed and pillows. A/C was quiet. When at the pool the airplane traffic was very loud, however, the room was very quiet except for guests making noise in the hall. Breakfast was always very tasty and plentiful. Pool area is nice…accommodates many guests. My only recommendation would be to request the second floor to avoid being disturbed by the upstairs guest.

Well, this was the 3rd hampton of our trip. It was our least favorite. The location was great, and breakfast was good. But this hotel needs upgraded the rooms were clean but you could hear through the walls and the gaps around the door you could hear everything in the hallways. Bathroom was tight! Toilet and shower in one room and sink out in the entrance of the room.🫤 Bed was HARD!! Desk help was nice.🙂

The staff is very nice and friendly. They follow the rules given them by the owner but do it in a pleasant way. My daughter asked for water on arrival and was told they only were allowed to give us two-which they had. I was told I could have one snack for all three of us -not the usual as my husband is a lifetime diamond member and we generally can have all the water and snacks we want-he spends more time (and money) in Hiltons than at home and most hotels recognize this-again, owners rules not the staff’s fault. Out of five nights, our room was only made up once-we didn’t complain -it saved us money actually, as I usually tip the maid but in this case iI didn’t feel it was necessary. The elevator was broken on arrival and we carried our bags upstairs-the nice young man did offer to help but we declined. The first room we were in was 90 degrees! You couldn’t change the thermostat (the young man gave it a good try). So, we were moved across the hall. This place is old and certainly needs work! Breakfast was sparse, so we only ate it the first day. The orange juice was diluted and tasted funny and the egg patty was cold. Yogurt was fine-that’s what I ended up eating. I actually was confused and thought this was the Hilton property I stayed at before-it wasn’t! The other is much nicer and about the same price (I guess being cheap worked out at the other hotel). My daughter -an influencer who is used to the best of everything wasn’t pleased lol. “mom we are not poor-why are we staying here?” I actually did do it to save my points -I paid cash-it was around $100 a night-you get what you pay for!! Would I stay here again? Hell, No! Was the staff nice-absolutely! None of this was their fault! The owner needs to recognize customers who support Hilton better, make sure breakfast has the usual Hilton items and make sure things are updated and repaired. The property needs a complete makeover-it was like something out of the 60’s. There was a couple small spots of blood on the cover-I quickly changed it before my daughter got there -she’s germaphobic and wouldn’t have stayed there had she seen it! It was a very small amount, but I know her! She informed me she stays at much better places lol-again, the cost was not that of a resort, so I’m not comparing this to the Waldorf Astorias (which are really nice but more pricey).

This hotel is a very basic stay. There are some inexpensive maintenance things they could do to at least freshen it up. The pool had a ton of black spots on the concrete that could be removed easily with a pressure washer. Some paint touch ups in the hall way and a little elbow grease on some dirtier spots. Room was fine. There was a whole corner of the room that was empty, would have been nice to have a sofa or another chair. There was one desk chair in the room and when we wanted to snack, my husband stood while I sat in the chair. The bathroom was super basic with the sink not in the bathroom area, which I find disgusting. You should be able to wash your hands before you touch the door knob to get out of the bathroom, can't imagine what was all on that knob. The breakfast was your basic, higher cheap carb items. There were some form of egg and sausage, which was nice. The staff was not the friendliest, but no complaints. For a cheaper $150/night stay it was okay.

Time checked in front desk man smiles "Welcome to Hampton Inn" "Merry Christmas" since we checked in Christmas day. Got us room ...bed King very comfy nice, bathroom beautiful, breakfast nice, eggs, sausage, toast, love their coffee, had juices. Just enjoyed our stay.