Fairfield Inn & Suites Orlando Lake Buena Vista in Orlando, FL

Location is good, close to restaurants we enjoy. Check in process was slow, only 1 person, 4 people in line…. Get to room: freezing, but it’s Florida. The room is dated. There are no luggage racks to keep suitcases off the floor. The closet is big, not enough hangers to accommodate clothing because every drawer is broken. Bath fan is either nonexistent or nonfunctional. The plus side, the shower got hot and good water pressure. Went to dinner. Came back, parking lot is dark. Parking lot is unclearly marked-looks like we could park behind strip mall? Parked behind the pool. Asked for additional towels 1 hour ago, will see if and when we get them. Here for volleyball and will need more than the 3 they gave us. We still have 4 more nights.

We have stayed here a few times. It is a great value for the price. It is an older hotel so it’s not perfect but for about $100 per night it’s worth it. Free parking and breakfast. Quiet at night. Staff is friendly. Pool is small but it works for a quick dip or laying out to tan.

Super enjoyable stay! Every person there was always happy. And it was a BUSY weekend at this hotel. The breakfast people. The housekeeping. The front desk. All absolutely TOP NOTCH! Clean rooms. Comfy beds. And breakfast food very satisfying for a big guy like me.

We booked this hotel very last minute as our usual hotel round the corner was full. The lady who dealt with us the evening we arrived was lovely. We were given 2 bottles of water and all necessary details about breakfast and park tickets if we needed them. We were also informed of the marketplace items you could purchase. The room on entering had a strange smell to it but it appeared clean. There is a safe, fridge, coffee maker and a separate sink area for cleaning any utensils you may use. The fridge in our room was uneven as it only had 3 legs, and was more effective as a freezer as everything we put in there froze. There did not appear to be a dial to change the temperature. There was no guard in the fridge door so nothing stayed in it. The drawers for clothes did not stay closed. Bit dangerous in the middle of the night if you keep no lights on as you walk into them. The shower curtain rail was loose and water pressure low. Breakfast is chaotic. Everyone wants to use the toasters and waffle makers but they’re all together so creates a crowd. There is not much choice for hot food, usually scrambled eggs and sausage. You can’t help yourself either it is plated for you by a very nice man. Coffee and hot water is available in the lobby, twice the hot water wasn’t hot. The first time it was replaced, the second time I was told by the man on reception that there was none and I wouldn’t be getting any! The car parking is very limited. We always arrive back late after making the most of the day and had difficulty parking on more than 1 occasion. On some nights there was a bus who took up 7 spaces and made it even more difficult to park. You can park behind the shops but there are some unsavoury characters hanging around which does make you feel unsafe and worried about you car. On checkout we spoke to 2 lovely ladies who very kindly took our postcards to put in the post for us. We asked for a receipt on check out but were told as we booked 3rd party we didn’t get one. We also checked out a day early but were not questioned why. We always planned to leave a day early as our flight home was very late but they didn’t know this or seem concerned. When we returned home the next day we were billed for a marketplace item worth $3.20. We never bought anything from the marketplace so we contacted the hotel who kindly gave us points and a refund, except we are still awaiting the refund. The staff are lovely but the hotel needs some love. We travel to this area a minimum of twice a year and will not return to this hotel.

Very clean hotel and friendly staff in very good area. I liked that was in heart of alot of shopping area and restaurants. Able to get tickets for disney and universal from there and so much more discounts for many parks and attractions. Highly recommend to family and friends.