Fairfield Inn by Marriott Allentown Bethlehem/Lehigh Airport in Bethlehem, PA

Great, low key hotel. Very friendly and accommodating staff. Room was comfortable and clean, there is a small outdoor pool. Basic breakfast and 24 hour coffee included in the rate was highly appreciated. Would not hesitate to return.

Nice hotel, but disappointed that the swimming pool was not in operation. Did have a jet fly over the hotel around 11:00 at night, sounded very close must have been going into the airport.

Room smelled musty. Found hair on the shower wall and a used towel that was hanging on the shower curtain rail behind the door, did not see it at check in but saw it the next morning when taking a shower. Breakfast was so so.

Overall it was good, however they were missing body wash and shampoo containers in the shower so I had to use the bar soap from the sink. There was no do not disturb sign. There were no scrambled eggs at breakfast. I understand that they just switched from a Fairfield Marriott to Best western

My experience was strange....my room had hair conditioner and body lotion, but didn't have any shampoo, body wash, or even hand soap? I've never in my life called a front desk but I had to to at least get hand soap, which is an absolute necessity. The person who took the call didn't apologize or anything, but at least sent someone up with the hand soap. The folded up towels in the bathroom and the sink area also just looked messy, like the person staying previously didn't use them and whoever cleaned just left them however they were left instead of at least tidying them up. In the morning when we checked out, the woman just said we were good to go, didn't ask how our stay was or wish us a nice day or anything. I used the waffle maker during breakfast and the woman who was working the space came over and told me I didn't use enough batter with attitude and just walked away...like okay, what did saying that to me serve and why say it rudely? XD The hospitality was really lacking with almost every interaction I had to have....and hospitality is literally the job. Additionally, the parking lot situation is terrible - we had to wait for someone to leave to find a space to park. It's clear that people just park here that aren't guests, and the hotel doesn't take your plate number or anything so it seems like they don't care who parks there even if it means their guests don't have space to park. Bed was comfortable enough, room was mostly quiet at night, location suited our needs, and we were happy to see a waffle maker station included in the the breakfast - these are the only reasons for 2/5 stars.