Encore Resort at Reunion - Luxury Vacation Homes in Florida

Just returned from the resort a couple of weeks ago as a family of 6 on a Virgin holiday & we had a fantastic time! Our villa was managed through “Jeeves” & I got excellent communication from start to finish. Email sent to me in advance with pictures of our villa , 151 Lasso Drive , with all the details including the code for the front door , QR code for access at security so no need to check in at the resort just straight into the villa. Villa was great , arcade games room in the garage , 5 bedrooms all with access to a bathroom , 2 of the bedrooms themed for kids , star wars & a princess bedroom ideal for our grand daughter. Great pool out back with plenty of space to relax. Location was brilliant , 2 minute walk to the main centre with the pools & slides , bar & restaurant which we ate & drank in on a few occasions with no complaints & great service. Trade off was the pool in the villa backed onto a busy freeway but we were out most days at the parks & traffic noise was much less in the evenings when we were back - I would choose that location if we were returning. WalMart a 10 minute drive away & we stocked up several times with supplies including a $19.99 stroller to use at the parks rather than hiring Disneys every visit. 15 minutes from the main Disney parks & waterparks. We did arrange through Jeeves to have a villa clean after our first week when we were out which included all bed linen & towel changes & a full clean inside & out & they did a great job. Villa had a washing machine & dryer with iron & board so we were able to wash & iron t- shirts etc when we needed to. We did read some reviews in advance about noisy parties & cars driving fast up & down the resort but we had no issues , a bit of music now & again but families are on holiday & just look to have a good time! Its been a long time since we visited Orlando & the process for the toll roads has changed. I remember manned toll boths where you had to have a few dollars ready to pay at the booth! Everything is pretty much automated now & at the car hire they explained to me how to purchase a tourist toll pass from the vending machines. Simply set up an account & you get the bar code collar to hang from the rear view mirror & the cameras catch the bar code. Costs around $10 & then you get the bill to your CC at the end of the holiday. My charges came to just over £3! Top tip - when you get to pick up your car you have to link the reg of the car to your account - we struggled with that as there was no wifi in the parking lot. I called the customer service number on the back of the bar code collar the next day & they attached the car reg. Our flight home was around 8.50pm so we contacted the agent at Jeeves & we were able to keep the villa on till 4pm as no one was renting immediately after us which was brilliant. Summary would be Encore at Reunion is in a great location with great facilities for both adults & kids , great service from Jeeves & from all the resort team. Would absolutely return.

Exceeded our expectations wonderful stay at this resort !! Plus access to 3 water parks for free and the property is very close to Disney and Universal!!

I came for vacation from Chicago with some family and friends for a special occasion , and it was a success!! We Love the resort and the water park. A big shout out to Sarai at the front desk for making us feel welcomed and special . The home we stayed in was amazing -big and spacious, and it even had a pool . We will definitely be back again!

We stayed at a 6 bed house as a family of 5 and had a fantastic vacation. We were located on the smaller side of the resort and found it very quiet and peaceful. The villa had a large pool and jacuzzi, a games room in the garage with shuffle board, ping pong and basketball as well as themed rooms in the kids bedrooms. I’m in Aaron and his team were fantastic throughout and provided excellent customer service at every opportunity. The location of the villas is ideal for all of the Disney parks, it took us approx 15-20 mins to drive in the morning/afternoon and slightly longer to drive back at night due to traffic. We stayed during the Easter break and whilst yes the resort is booked out by a large group, it didn’t cause us any issues during the day or night. The gym is on the smaller side and can get very busy given the size of the resort. We didn’t use the on site restaurant or water park so cannot comment on that. Overall I was more than happy with the villa and resort and would happily return to stay here again.

We rented a house at Encore Resort in Kissimmee from March 5th to the 10th, 2025 unfortunately our stay didn’t live up to expectations. First off, the pool was in poor condition. It was filthy dirty and the first two days the heat did not work and the spa was not even full of water rendering it unusable. It was not until after we called, then went in person to the office to report the issue that the heat finally started working. The pool did not get cleaned at all during our stay even after we told the manager Leonardo. Floors and furniture are worn and dirty. Make sure you wear socks or shoes in the house. We also had an awful experience with food delivery. We ordered from Nico's pizza, and it was a disaster. They completely messed up our order, the pizza was cold, and it took two hours to arrive when we were told it would only be an hour. Just don't order pizza from Nico's it was inedible period. The TV's and Remotes didn't work in the downstairs bedroom. They completely messed up the billing and charged only one family members credit card for the entire reservation. Overall, this experience wasn’t great, and we wouldn’t be in a rush to return to this house or recommend it to others.