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Embassy Suites by Hilton Austin Downtown South Congress in Austin, TX

300 South Congress Avenue • Austin, TX 78704

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Fitness facility with cardiovascular equipment.

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Based on 1,987 reviews

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Overview

You’ll find this pet-friendly hotel in downtown Austin next to Lady Bird Lake and the Congress Avenue Bridge. Embassy Suites by Hilton Austin Downtown South Congress offers scenic views of the Austin skyline and a full-service restaurant and bar. Guests can enjoy an indoor pool, free made-to-order breakfast, fitness center and complimentary evening reception.

up to 4 people

Good To Know

Minimum age for check-in is 18.
Stay connected with premium WiFi (free for Honors members).
Enjoy complimentary made-to-order breakfast and evening reception with your stay.
Pet-friendly rooms subject to fees and availability. See FAQs for details.
Get in a workout in the fitness center or indoor pool.
Select rooms feature a view of the Austin skyline.
Self-parking is available on-site for a fee of $48 per day.
Grab a bite or drink at SoCo Bar and Bites.
Texas State Capitol - 1.6 miles
Zilker Botanical Garden - 1.9 miles
Waterloo Park - 3.5 miles

24 Hour Front Desk
Business Center
Elevator
Fitness Facilities
Express Checkout
Handicapped Access
Indoor Pool
Bar/Lounge
Meeting Facilities
Non-Smoking Rooms
Pet Friendly
Restaurant on Property
Complimentary Breakfast
ATM/Banking
Parking (surcharge)
Internet Access in Public Areas (surcharge)
Dry Cleaning/Laundry Services

Description

Check-In: 4:00pm Check-Out: 11:00am

Embassy Suites by Hilton Austin Downtown South Congress welcomes both leisure and business travelers to the heart of the vibrant South Congress neighborhood, where they can discover unique shops, eateries, galleries and live entertainment.

Guests are welcomed with a spacious two-room suite, a complimentary made-to-order hot breakfast is available at the hotel's restaurant each morning, and complimentary drinks and snacks at the evening reception.

Other amenities include a 24-hour business center and fitness center, indoor pool, free in-room movie channels, flexible meeting and event space, and an on-site SoCo Bar & Bites restaurant featuring a full bar and southwestern cuisine.

The hotel is 0.6 miles from the South Congress shopping district and 1.9 miles from Zilker Botanical Gardens. The Barton Springs Pool, a 3-acre, spring-fed pool that averages a temperature of 20 C/ 68 F degrees year-round, is 1.4 miles from the hotel. Austin-Bergstrom International Airport is 6.2 miles from the property.

Minimum age to check-in: The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking: Self-parking is available for an additional fee of $48 per day.

Pet Policy: Guests are required to pay a non-refundable pet fee of $75 for 1-4 night stay and $125 for 5+ nights per room. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are subject to availability.

Other Charges: Standard in-room and lobby WiFi: $9.95.

All fees mentioned are subject to change without prior notice and applicable taxes.

Promotional Images (19)

Living area with sofa bed, flat-screen TV and dining table.

Spacious living area inside a guest room.

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Based on 1,987 reviews

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cordeseyad

"Not great"

Reviewed April 18, 2025 NEW

To start the hotel advertises the rooms as having several bedrooms and it is absolutely false advertisement. I booked a 2 bedroom suite with a living room. And they considered a 1 bedroom with living space a 2 bedroom. Other guests had the same issue. Second thing is there was roaches coming out of the drain in the tub. The hotel did issue a full refund and allowed us to cancel.

DanK927

Davenport, Florida

"OK but recommend staying elsewhere."

Reviewed April 09, 2025 NEW

While certainly an “adequate” hotel, I personally will not stay at this property again. It is a tired, old hotel in need of updating. The pros: 1. Friendly staff 2. Rooms typical Embassy Suites 3. Breakfast- typical ES 4. Good selection of options for nightly managers reception. The negatives: 1. Only 3 elevators total in a 9-floor hotel, and 2/3 were out of service my entire stay. Unacceptable! 2. No business center. Seriously, at an Embassy Suites in 2025?! 3. Parking is in a garage that is not attached, and there is no convenient way to walk there from the hotel without going around most of the building. On multiple occasions found the doors leading out locked (safety hazzard/violation) requiring an even longer walk. Not good when toting baggage! Parking is on 3rd level and higher of garage. Elevator is VERY slow and elevator certificate expired several years ago! Room has numerous maintenance issues and curtains were filthy (see photos). 4. Arrived exactly at 4pm (check-in time), and my selected room was not ready due to a large number of late checkouts that day from a group of runners that checked out that day. They did find me a ready room, but would have preferred my original selection. 5. The extra sink in the main room did not work. Staff said there were issues with pipes, so none of those sinks worked. Again, another maintenance issue. I don’t typically sound off about many places, but safety issues really concern me, and cleanliness and general condition of a property matters- especially when paying that kind of nightly rate. Overall not up to Hilton standards/quality in my personal opinion.

34nosheena

"Five starts for cleaner Mary"

Reviewed April 01, 2025 NEW

The cleaner Mary did a good job with cleaning ! Very detailed. She checked everything thoroughly. Also told me that the last cleaner did not do a good job with cleaning and made sure She cleaned everything. The breakfast needs to have any other options except for pork because not everyone eats it.

L2625PYlisab

"Five star staff but state of rooms disappointing"

Reviewed March 24, 2025 NEW

The staff deserves five stars! Corey at the front desk was incredible. He did everything in his power to make us comfortable. The bar and serving staff were so friendly and helpful. The location is ideal but the property itself wasn’t worth more than one star. Our room didn’t meet our level of expectation from Embassy Suites. The curtains were torn and tattered. It had a smokey smell. The website misleadingly stated a king bed in our second bedroom when there are only doubles available. We didn’t have housekeeping for two of our three days and it was a struggle to get towels. One of the elevators was out of service. There were ants crawling all over our 3 room suite. Luckily we had Corey’s special attention compensate for the issues.

Relax701564

"Great location, people great, room not so great."

Reviewed March 23, 2025 NEW

The location is great. The staff was wonderful especially Corey and Nicky. Breakfast was really good, especially the omelet bar. The housekeeping was not up to par . We consistently had to call for towels, the room was never vacuumed. One afternoon we called to inquiry about housekeeping and we’re told we were39thin line. There were ants in our bathroom each morning. Definitely not the typical Embassy suites room from the past.

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Embassy Suites by Hilton Austin Downtown South Congress is located at 300 South Congress Avenue • Austin, TX 78704

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Frequently Asked Questions about Embassy Suites by Hilton Austin Downtown South Congress

Is the hotel pet-friendly?

Cats and dogs only, max. two pets per room. Guests must pay a non-refundable pet fee of $75 for a 1-4 night stay and $125 for 5+ nights per room for pet-friendly accommodations. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Can I reserve a smoking room?

No. Embassy Suites by Hilton Austin Downtown South Congress is 100% smoke-free.

Does the hotel have WiFi?

Yes. WiFi access is available for an additional fee of $9.95 per day. Free WiFi is available to Honors members. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel serve a complimentary breakfast?

Yes, Embassy Suites by Hilton Austin Downtown South Congress offers free made-to-order breakfast and complimentary evening reception.

Does the hotel have a restaurant or bar?

Yes. Guests can grab a bite and drink at SoCo Bar and Bites.

Does the hotel have a pool?

Yes, this property has an indoor pool.

Is parking available?

Self-parking is available for an additional fee of $48 per day. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel offer a shuttle service?

No, this property does not provide an airport or area shuttle service.

What is the minimum age to check-in?

Guests must be 18 years old to check in at Embassy Suites by Hilton Austin Downtown South Congress.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Texas State Capitol?

Texas State Capitol is 1.6 miles away from the hotel.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Zilker Botanical Garden?

Zilker Botanical Garden is 1.9 miles away from the hotel.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Waterloo Park?

Waterloo Park is 3.5 miles away from the hotel.

Is the hotel accessible?

The hotel provides a wide range of accessibility features, including an accessible business center, elevators, exercise facility, restaurant, meeting rooms, and parking spaces. Accessible routes connect the public entrance to guestrooms, the registration area, meeting rooms, restaurant, business center, exercise facilities, and swimming pool, which is equipped with a pool hoist. Guest rooms feature 32" wide doors, grab bars in bathrooms, and lowered amenities such as elevator buttons and emergency instructions. The hotel complies with ADA guidelines and offers assistive listening devices, braille elevators, closed captioning, visual and vibrating alarms, and TTY for guest use. Service animals are welcome, and van-accessible parking is available.