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Embassy Suites by Hilton Austin Downtown South Congress in Austin, TX

300 South Congress Avenue • Austin, TX 78704

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A large, multi-story Embassy Suites hotel with reflective windows stands at a street intersection under a colorful sunset sky.

Front view of an Embassy Suites hotel building with two flagpoles displaying the US and Texas flags, surrounded by palm trees and greenery.

Indoor swimming pool with stone accent walls, steps leading into the water, a hot tub area, and seating along the far wall.

A gym room with treadmills, stationary bikes, a rack of dumbbells, benches, two blue yoga mats, and various exercise equipment on a tiled floor.

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Overview

You’ll find this pet-friendly hotel in downtown Austin next to Lady Bird Lake and the Congress Avenue Bridge. Embassy Suites by Hilton Austin Downtown South Congress offers scenic views of the Austin skyline and a full-service restaurant and bar. Guests can enjoy an indoor pool, free made-to-order breakfast, fitness center and complimentary evening reception.

up to 4 people

Good To Know

Minimum age for check-in is 18.
Stay connected with premium WiFi (free for Honors members).
Enjoy complimentary made-to-order breakfast and evening reception with your stay.
Pet-friendly rooms subject to fees and availability. See FAQs for details.
Get in a workout in the fitness center or indoor pool.
Select rooms feature a view of the Austin skyline.
Self-parking is available on-site for a fee of $48 per day.
Grab a bite or drink at SoCo Bar and Bites.
Texas State Capitol - 1.6 miles
Zilker Botanical Garden - 1.9 miles
Waterloo Park - 3.5 miles

24 Hour Front Desk
Business Center
Elevator
Fitness Facilities
Express Checkout
Handicapped Access
Indoor Pool
Bar/Lounge
Meeting Facilities
Non-Smoking Rooms
Pet Friendly
Restaurant on Property
Complimentary Breakfast
ATM/Banking
Parking (surcharge)
Internet Access in Public Areas (surcharge)
Dry Cleaning/Laundry Services

Description

Check-In: 4:00pm Check-Out: 11:00am

Embassy Suites by Hilton Austin Downtown South Congress welcomes both leisure and business travelers to the heart of the vibrant South Congress neighborhood, where they can discover unique shops, eateries, galleries and live entertainment.

Guests are welcomed with a spacious two-room suite, a complimentary made-to-order hot breakfast is available at the hotel's restaurant each morning, and complimentary drinks and snacks at the evening reception.

Other amenities include a 24-hour business center and fitness center, indoor pool, free in-room movie channels, flexible meeting and event space, and an on-site SoCo Bar & Bites restaurant featuring a full bar and southwestern cuisine.

The hotel is 0.6 miles from the South Congress shopping district and 1.9 miles from Zilker Botanical Gardens. The Barton Springs Pool, a 3-acre, spring-fed pool that averages a temperature of 20 C/ 68 F degrees year-round, is 1.4 miles from the hotel. Austin-Bergstrom International Airport is 6.2 miles from the property.

Important Information:

Parking: Self-parking is available for an additional fee of $55 per day.
Pet Policy: Guests are required to pay a non-refundable pet fee of $75 for 1-4 night stay and $125 for 5+ nights per room. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are subject to availability.
Mandatory Charge: A mandatory charge of 2.00% per stay applies, excluding tax.
Other Charges: Standard in-room and lobby WiFi: $9.95.

All fees mentioned are subject to change without prior notice and applicable taxes.

Promotional Images (19)

Four dark armchairs surround a round coffee table on a blue rug, with two tripod floor lamps and a wall painting in a modern, well-lit lounge area.

Indoor swimming pool with stone columns, clear water, depth markers, and several potted plants against the walls.

Modern living room with a beige sectional sofa, two chairs, round ottoman, patterned rug, and a dining area with a round table and six chairs in the background.

A modern dining room with a wooden table, six cream-colored chairs, a large mirror, a geometric artwork on the wall, and a rectangular ceiling light fixture.

Modern living room and dining area with neutral tones, a sectional sofa, two armchairs, a round ottoman, flat-screen TV, and contemporary decor.

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Based on 2,002 reviews

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2014east

"Mostly good"

Reviewed June 21, 2025 NEW

The hotel is showing its age in my room. Poor lighting for a handycap room. Parking was $55 per day. Housekeeping is really good. Mary Lewis did an outstanding job on my room. She was so polite and friendly. Stacy, who comes the omelets, makes the best omelets I have except eaten. She remembered me each time. She was so friendly. John is such a delite to see after a very long drive. He puts a smile on your face and makes you giggle. He greats everyone with that huge smile

Odyssey28225145435

Austin, Texas

"Seth and The Embassy Suites to the rescue!"

Reviewed June 20, 2025 NEW

Me and my son had come into town and had a great stay. We left forgetting to print off some very important documents that we needed. We returned the next evening and Seth helped us out with printing the documents needed for our 6am appointment! He was so helpful and he saved us! The picture I added was a recreation of Seth’s moment. Thank you again!

cookok

South Carolina

"Good hotel, great location, awesome trail."

Reviewed May 18, 2025

Great location downtown and practically on the river. Fairly standard Embassy Suites with 2 room suites, evening wine and breakfast and in decent shape. Seemed to be clean tho some stains on our upholstered furniture, tight bathroom but nice walk in shower. The breakfast and atrium areas were quite nice. Location is a plus for sure for this hotel. Easily walkable to restaurants, downtown, south congress area and a GREAT walking trail. The Butler Hike and Bike trail is awesome. A 10 mile loop trail on both sides of the river thru the middle of town. Sometimes you wouldn't even know you were in town with all the trees and river. Parts of the trail are actually over water along the river. It's a wide and well kept trail with plenty of room and nice surfaces, lots of joggers, walkers, bikers, dog walkers. It was the highlight for me of our trip. The hotel is at the base of the South Congress (bat) bridge and entrance to the trail. The hotel staff were quite nice and helpful. Shocking to me, there are waymo/uber driverless cars in Austin, very popular and many of them. It's a young and modern city and nice skyline. I'd return to this city and this hotel, and particularly the great trail.

J159CTmiker

"This is not what I expected from a Hilton property"

Reviewed May 15, 2025

Do not stay at this hotel! The rooms are run down. The shower head leaked really bad and sprayed on the ceiling, the towel rack was barely hanging on. The door knob in the room was falling off. The couch had a big rip in the material. The hotel has 3 elevators but only one was working. Another guest stated there has only been elevator for months. This is a one star hotel that charges $50 a day for parking that isn’t even connected to the hotel. Stay at your own risk and don’t stay in room 824!

E2878YYamys

Chicago, Illinois

"Good Location and Friendly Staff, But Property Needs Attention"

Reviewed May 13, 2025

I recently stayed at this Embassy Suites on Congress. The location is excellent, and the staff I interacted with were kind and helpful. The hotel also had a clean feel. However, the overall experience fell short — particularly given that Embassy Suites is part of the Hilton family of brands, which usually reflects a higher standard. The hotel property showed clear signs of neglect. I wasn’t even paying attention to these things at first, but they started to stand out — and quickly began to add up. Two of the three elevators were out of service, and the only sign about this was posted on the first floor — not on the guest floors. With the hotel nearly full, this caused long delays. Throughout the property, I noticed more signs of poor upkeep — a phone hanging off the wall that my friend tried to fix (unsuccessfully), broken tiles in the only working elevator, and non-functioning lights on the elevator buttons. My room also had several maintenance issues: a towel rack pulling out of the wall, something unkempt or stained near the shower base (unclear what was going on there), cracked and peeling surfaces, wallpaper beginning to come off the wall, and a very low shower head (about 5'8"), which made it awkward for my taller friend to use. The property overall feels worn down. Other guests were voicing similar concerns while waiting for the elevator, and the atmosphere felt more neglected than I’ve come to expect from an Embassy Suites. I hope to see improvements at this location to better reflect the quality typically associated with Hilton properties.

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Embassy Suites by Hilton Austin Downtown South Congress is located at 300 South Congress Avenue • Austin, TX 78704

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Frequently Asked Questions about Embassy Suites by Hilton Austin Downtown South Congress

Is the hotel pet-friendly?

Cats and dogs only, max. two pets per room. Guests must pay a non-refundable pet fee of $75 for a 1-4 night stay and $125 for 5+ nights per room for pet-friendly accommodations. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Can I reserve a smoking room?

No. Embassy Suites by Hilton Austin Downtown South Congress is 100% smoke-free.

Does the hotel have WiFi?

Yes. WiFi access is available for an additional fee of $9.95 per day. Free WiFi is available to Honors members. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel serve a complimentary breakfast?

Yes, Embassy Suites by Hilton Austin Downtown South Congress offers free made-to-order breakfast and complimentary evening reception.

Does the hotel have a restaurant or bar?

Yes. Guests can grab a bite and drink at SoCo Bar and Bites.

Does the hotel have a pool?

Yes, this property has an indoor pool.

Is parking available?

Self-parking is available for an additional fee of $55 per day. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel offer a shuttle service?

No, this property does not provide an airport or area shuttle service.

What is the minimum age to check-in?

Guests must be 18 years old to check in at Embassy Suites by Hilton Austin Downtown South Congress.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Texas State Capitol?

Texas State Capitol is 1.6 miles away from the hotel.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Zilker Botanical Garden?

Zilker Botanical Garden is 1.9 miles away from the hotel.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Waterloo Park?

Waterloo Park is 3.5 miles away from the hotel.

Is the hotel accessible?

The hotel provides a wide range of accessibility features, including an accessible business center, elevators, exercise facility, restaurant, meeting rooms, and parking spaces. Accessible routes connect the public entrance to guestrooms, the registration area, meeting rooms, restaurant, business center, exercise facilities, and swimming pool, which is equipped with a pool hoist. Guest rooms feature 32" wide doors, grab bars in bathrooms, and lowered amenities such as elevator buttons and emergency instructions. The hotel complies with ADA guidelines and offers assistive listening devices, braille elevators, closed captioning, visual and vibrating alarms, and TTY for guest use. Service animals are welcome, and van-accessible parking is available.