Embassy Suites by Hilton Austin Downtown South Congress in Austin, TX

300 South Congress AvenueAustin, TX 78704
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Overview

You’ll find this pet-friendly hotel in downtown Austin next to Lady Bird Lake and the Congress Avenue Bridge. Embassy Suites by Hilton Austin Downtown South Congress offers scenic views of the Austin skyline and a full-service restaurant and bar. Guests can enjoy an indoor pool, free made-to-order breakfast, fitness center and complimentary evening reception.

up to 4 people

Good To Know

  • Minimum age for check-in is 18.
  • Stay connected with premium WiFi (free for Honors members).
  • Enjoy complimentary made-to-order breakfast and evening reception with your stay.
  • Pet-friendly rooms subject to fees and availability. See FAQs for details.
  • Get in a workout in the fitness center or indoor pool.
  • Select rooms feature a view of the Austin skyline.
  • Self-parking is available on-site for a fee of $48 per day.
  • Grab a bite or drink at SoCo Bar and Bites.
  • Texas State Capitol - 1.6 miles
  • Zilker Botanical Garden - 1.9 miles
  • Waterloo Park - 3.5 miles

Property Amenities

  • Fitness Facilities
  • Handicapped Access
  • Indoor Pool
  • Bar/Lounge
  • Non-Smoking Rooms
  • Restaurant on Property
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • 24 Hour Front Desk
  • Elevator
  • ATM/Banking
  • Internet Access in Public Areas (surcharge)
  • Business Center
  • Express Checkout
  • Meeting Facilities
  • Pet Friendly
  • Complimentary Breakfast
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Description

Check-In: 4:00pm Check-Out: 11:00am
Embassy Suites by Hilton Austin Downtown South Congress welcomes both leisure and business travelers to the heart of the vibrant South Congress neighborhood, where they can discover unique shops, eateries, galleries and live entertainment.

Guests are welcomed with a spacious two-room suite, a complimentary made-to-order hot breakfast is available at the hotel's restaurant each morning, and complimentary drinks and snacks at the evening reception.

Other amenities include a 24-hour business center and fitness center, indoor pool, free in-room movie channels, flexible meeting and event space, and an on-site SoCo Bar & Bites restaurant featuring a full bar and southwestern cuisine.

The hotel is 0.6 miles from the South Congress shopping district and 1.9 miles from Zilker Botanical Gardens. The Barton Springs Pool, a 3-acre, spring-fed pool that averages a temperature of 20 C/ 68 F degrees year-round, is 1.4 miles from the hotel. Austin-Bergstrom International Airport is 6.2 miles from the property.

Minimum age to check-in: The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Important Information:
  • Parking: Self-parking is available for an additional fee of $48 per day.
  • Pet Policy: Guests are required to pay a non-refundable pet fee of $75 for 1-4 night stay and $125 for 5+ nights per room. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are subject to availability.
  • Other Charges: Standard in-room and lobby WiFi: $9.95.


All fees mentioned are subject to change without prior notice and applicable taxes.

Embassy Suites by Hilton Austin Downtown South Congress Reviews

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143alannar
Grand Prairie, Texas
"Customer Service Focus"
TripAdvisor user rating 4.0 out of 5
Reviewed April 27, 2025 NEW
We stayed at the Embassy Suites this weekend. Special thanks to Corey and Diamond for ensuring that our stay was pleasurable. Even though the hotel had some challenges, they addressed and rectified our concerns as soon as they heard about them! Special thanks to Sharon for the morning omelets.
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julieaC2852KM
"Great place!!!"
TripAdvisor user rating 5.0 out of 5
Reviewed April 24, 2025 NEW
Perfect location!!! Big room with separate place for couch area. Came with complimentary buffet breakfast and welcome drinks at bar. It was a busy day for the hotel but they managed to check us in early. Audrey is amazing!!! Kind, welcoming and efficient.
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cordeseyad
"Not great"
TripAdvisor user rating 1.0 out of 5
Reviewed April 18, 2025 NEW
To start the hotel advertises the rooms as having several bedrooms and it is absolutely false advertisement. I booked a 2 bedroom suite with a living room. And they considered a 1 bedroom with living space a 2 bedroom. Other guests had the same issue. Second thing is there was roaches coming out of the drain in the tub. The hotel did issue a full refund and allowed us to cancel.
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DanK927
Davenport, Florida
"OK but recommend staying elsewhere."
TripAdvisor user rating 3.0 out of 5
Reviewed April 09, 2025 NEW
While certainly an “adequate” hotel, I personally will not stay at this property again. It is a tired, old hotel in need of updating. The pros: 1. Friendly staff 2. Rooms typical Embassy Suites 3. Breakfast- typical ES 4. Good selection of options for nightly managers reception. The negatives: 1. Only 3 elevators total in a 9-floor hotel, and 2/3 were out of service my entire stay. Unacceptable! 2. No business center. Seriously, at an Embassy Suites in 2025?! 3. Parking is in a garage that is not attached, and there is no convenient way to walk there from the hotel without going around most of the building. On multiple occasions found the doors leading out locked (safety hazzard/violation) requiring an even longer walk. Not good when toting baggage! Parking is on 3rd level and higher of garage. Elevator is VERY slow and elevator certificate expired several years ago! Room has numerous maintenance issues and curtains were filthy (see photos). 4. Arrived exactly at 4pm (check-in time), and my selected room was not ready due to a large number of late checkouts that day from a group of runners that checked out that day. They did find me a ready room, but would have preferred my original selection. 5. The extra sink in the main room did not work. Staff said there were issues with pipes, so none of those sinks worked. Again, another maintenance issue. I don’t typically sound off about many places, but safety issues really concern me, and cleanliness and general condition of a property matters- especially when paying that kind of nightly rate. Overall not up to Hilton standards/quality in my personal opinion.
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34nosheena
"Five starts for cleaner Mary"
TripAdvisor user rating 5.0 out of 5
Reviewed April 01, 2025 NEW
The cleaner Mary did a good job with cleaning ! Very detailed. She checked everything thoroughly. Also told me that the last cleaner did not do a good job with cleaning and made sure She cleaned everything. The breakfast needs to have any other options except for pork because not everyone eats it.
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Embassy Suites by Hilton Austin Downtown South Congress is located at 300 South Congress AvenueAustin, TX 78704
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Frequently Asked Questions about Embassy Suites by Hilton Austin Downtown South Congress

Is the hotel pet-friendly?

Cats and dogs only, max. two pets per room. Guests must pay a non-refundable pet fee of $75 for a 1-4 night stay and $125 for 5+ nights per room for pet-friendly accommodations. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Can I reserve a smoking room?

No. Embassy Suites by Hilton Austin Downtown South Congress is 100% smoke-free.

Does the hotel have WiFi?

Yes. WiFi access is available for an additional fee of $9.95 per day. Free WiFi is available to Honors members. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel serve a complimentary breakfast?

Yes, Embassy Suites by Hilton Austin Downtown South Congress offers free made-to-order breakfast and complimentary evening reception.

Does the hotel have a restaurant or bar?

Yes. Guests can grab a bite and drink at SoCo Bar and Bites.

Does the hotel have a pool?

Yes, this property has an indoor pool.

Is parking available?

Self-parking is available for an additional fee of $48 per day. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel offer a shuttle service?

No, this property does not provide an airport or area shuttle service.

What is the minimum age to check-in?

Guests must be 18 years old to check in at Embassy Suites by Hilton Austin Downtown South Congress.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Texas State Capitol?

Texas State Capitol is 1.6 miles away from the hotel.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Zilker Botanical Garden?

Zilker Botanical Garden is 1.9 miles away from the hotel.

How far is Embassy Suites by Hilton Austin Downtown South Congress from Waterloo Park?

Waterloo Park is 3.5 miles away from the hotel.

Is the hotel accessible?

The hotel provides a wide range of accessibility features, including an accessible business center, elevators, exercise facility, restaurant, meeting rooms, and parking spaces. Accessible routes connect the public entrance to guestrooms, the registration area, meeting rooms, restaurant, business center, exercise facilities, and swimming pool, which is equipped with a pool hoist. Guest rooms feature 32" wide doors, grab bars in bathrooms, and lowered amenities such as elevator buttons and emergency instructions. The hotel complies with ADA guidelines and offers assistive listening devices, braille elevators, closed captioning, visual and vibrating alarms, and TTY for guest use. Service animals are welcome, and van-accessible parking is available.