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DoubleTree by Hilton Hotel Chicago - Schaumburg in Schaumburg, IL

800 National Parkway • Schaumburg, IL 60173
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A modern, multi-story DoubleTree by Hilton hotel building with large windows and trees in front, photographed at dusk.
A mid-rise hotel building with large windows and a sign reading "DoubleTree" above the entrance, surrounded by trees and landscaping under a clear blue sky.
Indoor swimming pool with clear water, surrounded by lounge chairs and plants, under a wooden-beam ceiling with large windows and bright overhead lights.
A modern gym with treadmills, ellipticals, weight benches, dumbbells, an exercise ball, and a water cooler, with large windows letting in natural light.
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The swimming pool will be closed July 07, 2025 - August 31, 2025 for maintenance purposes. 

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About DoubleTree by Hilton Hotel Chicago - Schaumburg

Overview

Located minutes from I-290, Woodfield Mall, and Medieval Times, the DoubleTree Schaumburg features an indoor pool, on-site restaurant and bar, and free weekday shuttle services. All guest rooms provide a 50-inch flat-screen HDTV and a mini-fridge for convenience. Free parking and a 24-hour fitness center are also offered.

up to 5 people

Good To Know

  • Minimum age for check-in is 21.
  • Pet-friendly rooms subject to fees and availability. See FAQs for details.
  • Work out and recharge in the on-site fitness center.
  • Enjoy breakfast and dinner at The Cafe. or grab a cocktail or beer at The Bar.
  • Standard in-room and lobby WiFi is available for $9.95 for non-Hilton Honors members.
  • Take advantage of the free parking and weekday shuttle service within 5 miles radius of the property.
  • Medieval Times Dinner & Tournament - 3.5 miles
  • LEGOLAND Discovery Center Chicago - 1.2 miles
  • 360 Chicago - 27.4 miles
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Handicapped Access
  • Indoor Pool
  • Inside Corridors
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Free Parking
  • ATM/Banking
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Swimming Pool
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Promotional Images (17)
Curved desk with two desktop computers, a printer, office chairs, and several wall-mounted TVs in a modern workspace. A bar with high-backed patterned chairs, a black granite countertop, shelves stocked with various bottles, glasses, a coffee machine, and a menu on the wall. A conference room with tables and chairs arranged classroom style, each table set with water glasses, apples, and notepads; a projector screen is at the front. Shelves stocked with snacks, canned foods, and a microwave are next to refrigerators filled with drinks in a small convenience area. A coin-operated washing machine and dryer are positioned side by side in a laundry room with beige walls.

Description

Check-In: 3:00pm Check-Out: 12:00pm
Less than a mile away from the shopping, dining, and entertainment at Woodfield Mall, Doubletree by Hilton Hotel Chicago Shaumburg features an indoor pool, on-site restaurant, and complimentary weekday shuttle services within a 5-mile radius of the property.

Every room at DoubleTree by Hilton Chicago/Schaumburg provides a 50-inch flat-screen HDTV and a work desk with an ergonomic chair. A small refrigerator and coffee maker are also included.

The Café offers American favorites for breakfast, lunch, and dinner. Guests can relax with a drink at the on-site bar and lounge. A 24-hour fitness center, 24-hour business center, and meeting space are available on-site for guest convenience. Laundry facilities are also offered.

LEGOLAND Discovery Center is 1 mile away from the hotel. O’Hare International Airport is a 25-minute drive away.

Important Information:
  • Parking: Free self-parking is available for registered guests.
  • Pet Policy: Pets are allowed on hotel property with a maximum weight of 50 lbs. Guests are required to pay a non-refundable fee of $75 for pet-friendly accommodations. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.
  • Charges & Fees Standard in-room and lobby WiFi is included. Premium WiFi is $9.95 per day fee for non-Hilton Honors Rewards members.


All fees mentioned are subject to change without prior notice and applicable taxes.
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DoubleTree by Hilton Hotel Chicago - Schaumburg Reviews

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918adaml
Winnipeg, Manitoba
"Hotel staff worked together to trick you to pay unnecessary tips."
TripAdvisor user rating 1.0 out of 5
Reviewed November 14, 2025 NEW
Horrible experience. Hotel staff worked together to trick you into paying tips, then Hilton Guest Service, receiving my complaint, replied by saying they’d “welcome me go there again”. I booked room with breakfast, but during breakfast I was given a bill to sign. Being frequent traveller I could not recall clearly what breakfast arrangement was booked, so I paid, with tips of course. Then I verified with front desk, who confirmed my room didn’t include breakfast (I was told no room came with breakfast). Next morning the same of course. When checking out, the front desk said: “Oh your room did include breakfast (I think all rooms came with breakfast), so we credit you back the breakfast charge, but keeping the tips.” I argued that if breakfast was included, there shouldn’t be a bill and normally, no tips were to be paid. They insisted charging the tips. It is obviously the front desk was working with restaurant on this. They deliberately gave me conflicting information and tricked me into tipping them. My biggest disappointment was that Hilton Group, when receiving my complaint, played dumb as if they didn’t understand what happened.
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jenniferrE7664NF
"Stay somewhere else"
TripAdvisor user rating 1.0 out of 5
Reviewed November 13, 2025 NEW
Worst experience. When issues were brought to hotel staff, they gave minimal help. Bare minimum. Rooms don’t get serviced so you have to go to the front desk to ask for more toilet paper and towels, and for your trash to be removed. Instead of sending supplies to your room, they just go in back and grab the towels and TP and hand them to you to bring back to your room.. Tried asking for assistance via the app and was completely ignored. Had issues with room temperature, lights and outlets not working. Pool was closed but they failed to mention that at booking or checkin and didn't offer any sort of consolation. There was a prostitute, walking the halls and harassing our group. The website says the hotel has restaurants and bar. No they offer breakfast service and the bar is only open during the week. Overall, worst experience I’ve ever had at a hotel of any brand.
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Maps387938
"Mold and bugs- Not what I’d expect from a Hilton property."
TripAdvisor user rating 1.0 out of 5
Reviewed September 25, 2025
I was supposed to stay here for 2 weeks while on business. I chose this location because I’m a loyal Hilton customer and liked the Doubletree brand. I checked out after only 2 nights. I had to change rooms because of the foul odor, the tv did not work, and there was a huge amount of mold on the bathroom ceiling. The entire place looked like a low end motel. I switched rooms and again the room was in disrepair, smelled, and there was a very loud squealing noise from the air conditioning. Also as I went to unpack I discovered dead bugs in the drawers (see photos). Also the pool was closed. Basically the entire hotel was very run down and definitely not worth the price. From the outside the hotel looks great, but the inside was a different story. The place needs to be renovated or demolished.
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sarahsZ2490XK
"Worked for 1 night, not all weekend"
TripAdvisor user rating 3.0 out of 5
Reviewed August 29, 2025
I checked out today. Stayed for 1 night. The room was clean, but I am moving to another hotel for the rest of the holiday weekend. So glad I only booked 1 initial night. The tv did not work, the shower gel was empty and the pool has apparently been closed most of the summer. They also had a need to turn off the water at 11 am. I’m sure it was necessary, and there were signs posted but a major holiday weekend seems like a lousy time for this to occur.
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autumnh832
"BED BUGS AND UNRESPONSIVE GENERAL MANAGER"
TripAdvisor user rating 1.0 out of 5
Reviewed August 13, 2025
DO NOT STAY HERE!!!! BED BUGS AND UNRESPONSIVE GENERAL MANAGER. I stayed here for three nights. In those three nights I encountered (1) a drawer full of unused condoms. Requested a full clean. (2) A used wash cloth over the shower bar AFTER the requested full clean and (3) BED BUGS. Bites appeared the second night I was there but I thought - mosquitos surely. Nope. Continued the following night. Pictures attached. The kicker? Called Hilton and they said the GM had to address. Been trying to get ahold of ROXANNE for 5 days now. She is NEVER available. Hilton won't do anything and keeps pointing me back to her. I've stayed worldwide and NEVER had such a DISGUSTING experience or such TERRIBLE customer service. I am out a suitcase, some clothing that shrunk due to heat needed to kill bed bugs and have been dealing with extreme itchiness the last 5 days. If that sounds like your ideal, by all means go ahead and book.
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DoubleTree by Hilton Hotel Chicago - Schaumburg is located at 800 National Parkway • Schaumburg, IL 60173
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Frequently Asked Questions about DoubleTree by Hilton Hotel Chicago - Schaumburg

Is the hotel pet-friendly?

Pets are allowed on hotel property with a maximum weight of 50 lbs. Guests are required to pay a non-refundable fee of $75 for pet-friendly accommodations. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

What time is check in and check out?

Check-in time starts at 3:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No. DoubleTree by Hilton Chicago Schaumburg is 100% smoke-free.

Does the hotel WiFi?

Yes. Complimentary standard WiFi is available. Premium WiFi is available for an additional $9.95 per day fee. Hilton Honors members receive complimentary WiFi access. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel serve a complimentary breakfast?

No, however, guests may purchase breakfast from the restaurant onsite.

Does the hotel have a restaurant?

Yes. Guests can dine and drink at The Cafe and The Bar, both onsite.

Does the hotel have a pool?

Yes, this property has an indoor heated pool.

Is parking available?

This property provides free self parking on site.

Does the hotel offer a shuttle service?

Yes, a free shuttle will take you anywhere within 5 miles radius of the property.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

How far is DoubleTree by Hilton Chicago Schaumburg from Medieval Times Dinner & Tournament?

Medieval Times Dinner & Tournament is 3.5 miles from the hotel.

How far is DoubleTree by Hilton Chicago Schaumburg from LEGOLAND Discovery Center Chicago?

LEGOLAND Discovery Center Chicago is 1.2 miles from the hotel.

How far is DoubleTree by Hilton Chicago Schaumburg from 360 Chicago?

360 Chicago is 27.4 miles from the hotel.

What accessible features does the hotel offer?

The hotel provides a variety of accessible amenities, including a business center, concierge desk, exercise facility, and restaurant. Guest rooms feature doorways with a clear width of 32 inches and accessible parking. Accessible routes connect the public entrance to all essential areas, including the swimming pool, which is equipped with a hoist. Additional services include assistive listening devices, closed captioning on TVs, TTY devices, and a policy welcoming service animals. Accessible transportation can be arranged with advance notice for added convenience. Please contact the hotel for specific accessible needs to ensure the hotel will be able to meet your requirements.

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