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DoubleTree by Hilton Austin University Area in Austin, TX

1617 North Interstate 35 • Austin, TX 78702

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Based on 1,350 reviews

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DoubleTree by Hilton Hotel Austin - University Area in Austin, Texas

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Overview

DoubleTree by Hilton Hotel Austin University Area is conveniently located just off I-35 and near some of the city’s most popular sights. This modern downtown Austin hotel offers a casual restaurant and bar, gift/snack shop, 24-hour fitness center and an outdoor pool. Rooms include a mini-fridge, coffee machine and free WiFi. Select rooms have city views.

up to 4 people

Good To Know

Minimum age for check-in is 21.
Free WiFi in guest rooms and hotel public areas.
Unwind in the outdoor pool or with a workout in the 24-hour fitness center.
Self-parking is available for an additional fee of $35 per day.
Enjoy a warm DoubleTree cookie at check-in.
A 0.75% mandatory charge per stay, plus tax, will be collected upon booking.
Dine or grab your favorite cocktail at The BISTRO restaurant and bar.
Austin Aquarium - 15.1 miles
Waterloo Park - 0.7 mile
Texas State Capitol - 1.2 miles
Zilker Botanical Garden - 4.1 miles

Fitness Facilities
Game Room
Handicapped Access
Bar/Lounge
Non-Smoking Rooms
Restaurant on Property
Concierge Services
Parking (surcharge)
Dry Cleaning/Laundry Services
24 Hour Front Desk
Elevator
Internet Access in Public Areas (free)
ATM/Banking
Business Center
Express Checkout
Meeting Facilities
Outdoor Pool
Room Service
Snack Bar/Deli

Description

Check-In: 3:00pm Check-Out: 12:00pm

DoubleTree by Hilton Austin-University Area features a restaurant, fitness center, bar, and shared lounge in Austin. This 3-star hotel offers room service. An ATM is available onsite. The hotel has an outdoor swimming pool, a 24-hour front desk and free WiFi throughout the property.

At the hotel, each room has a desk, a flat-screen TV, and a private bathroom. Guest rooms will provide guests with a fridge. Guests at DoubleTree Austin University can enjoy a full breakfast buffet with hot items for a fee. The accommodations also provide a business center and guests can check the newspapers at DoubleTree by Hilton Austin-University Area.

Popular points of interest near the hotel include Texas Memorial Stadium, Frank Erwin Center - University of Texas, and the University of Texas at Austin. The nearest airport is Austin-Bergstrom International Airport, 7.5 miles from DoubleTree Austin University.

Minimum age to check-in: The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking: Self-parking is available for an additional fee of $35 per day.

Pet Policy: Pets are not accepted. ADA-defined service animals only are welcome.

Texas Recovery Fee: A 0.75% mandatory charge per stay, plus tax, will be collected upon booking.

All fees mentioned are subject to change without prior notice and applicable taxes.

Promotional Images (16)

Guest room with one king bed, 50-inch HDTV, and work desk.

50-inch HDTV, work desk, and arm chair inside a guest room.

DoubleTree by Hilton Hotel Austin - University Area Reviews

Based on 1,350 reviews

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C3762XSbrigitteh

"Unauthorized charges/does NOT return calls"

Reviewed November 20, 2024 NEW

My friends and I went for the mystery dinner for her birthday. When the birthday was mentioned at the front desk, she was given a voucher for a free drink. When voucher was redeemed, it showed her room number. The next day there was a charge to her room for the FREE drink! Others in our party who paid CASH for drinks were charged for drinks on their room too WITH an added TIP. Upon discussion at the front desk there was no resolution. Since it was the weekend we could not reach a manager. Many calls and voicemails in the 3 days since … still no call back. These people are simply criminal. NEVER STAYING HERE AGAIN.

stephaniemU6964EN

"Stay away from here do not stay here"

Reviewed November 18, 2024 NEW

Do not stay here! They have your credit card and they will charge you for things you didn’t ask for and then not give you credit back. When we checked in, we were told we got free breakfast, but after we fixed our plates and sat down, we were presented with bills for $30 each. Sam, who we thought was a manager told us that since we were told that it was free and since no one was at the hostess desk to tell us differently that we would not be charged. However, the assistant general manager, Valeria Fuenmayor change that and said yes, we would be charged and since they had our credit card, we had no recourse, but to leave with the charges on our bill. In addition, we were billed for a drink. We had gotten at the bar and paid for with a credit card and it was charged to the room. The whole time we were trying to explain the situation to Martha behind the desk. She stood there with a smirk on her face, like she was enjoying being in charge of our credit card and telling us there was nothing she could do. Do not stay here not only are they dishonest. They are liars. Choose another hotel or stay here at your own peril.

CuriousTravelerRadio

Lancaster, Lancaster County, Pennsylvania

"DoubleTrash"

Reviewed October 29, 2024

This place is trash. It is located near the university, but it is on a very busy road that provides 24-hour noise. Service is equally bad. The breakfast hostess snuck unauthorized charges on my bill, and housekeeping couldn't even pick up all of the towels. The manager could not be bothered to call me even after leaving a business card at the front desk. The area surrounding the hotel is run down and not even good for a walk. It's trash.

jeblake16

"Great service in the heart of Austin"

Reviewed October 21, 2024

The Doubletree in Austin was perfect for what we needed as a transit hotel. The place was spacious, rooms were clean, and we got really great service from the staff. A special shout-out goes to Michelle at the front desk. She totally went out of her way to assist us and sort through a minor technical glitch at check-in. She really was helpful when most others at a front desk, to be honest, would have just gone through the motions. It's amazing what someone going the extra mile does for a stay/experience. The only draw-back and the reason for the 4 is that it is right on I-35 which is great from a location perspective, but you do end up getting the noise from the highway as well.

MelissaF3070

Wayne, New Jersey

"Hardworking Staff/Carpet as old as Frank Sinatra"

Reviewed April 21, 2024

The hotel staff, friendly and welcoming. Unfortunately this is a hotel that needs major renovations. The lounge area and main lobby have the ambience of mid century modern. But so is the carpet. Now you think with the lounge which has a bar open between 5 to. 10 most evenings, it would be considered a focal point. But rippling and moldy smells are not mood alternatives. The rooms although comfortable, have stains on the curtains. So if u overlook that let's get to the ala catre menu. The breakfast, which is applicable two ways. A grab and go version,will set u back, 18 bucks for buffet. That's not even a consideration. You can purchase cereal, some jimmy dean biscuits in the freezer, or donuts . If you really like mud coffee that's at no cost. So bring your own breakfast or go out.. It seems like this is not indicative of most Hiltons. Not only does it need an internal face lift , the pool which is quite large, was open, but no jets were operating. The staff was unaware that the security on the pool gate to get back inside, was not operating correctly. So if seeing this one on line, click by , and hope Hilton attends to giving this their attention. Choose wisely.

View all 1,350 Tripadvisor Reviews

DoubleTree by Hilton Hotel Austin - University Area is located at 1617 North Interstate 35 • Austin, TX 78702

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Frequently Asked Questions about DoubleTree by Hilton Hotel Austin - University Area

Is the hotel pet-friendly?

Pets are not accepted. ADA-defined service animals only are welcome.

Can I reserve a smoking room?

No. DoubleTree by Hilton Austin-University Area is 100% smoke-free. A $250 penalty applies if the policy is violated.

Does the hotel have WiFi?

Yes. Free WiFi access is available.

Does the hotel serve a complimentary breakfast?

No, however, guests may purchase breakfast from The BISTRO Restaurant. There are also many dining options nearby.

Does the hotel have a restaurant?

Yes. All onsite guests can dine or grab your favorite cocktail at The BISTRO Restaurant.

Does the hotel have a pool?

DoubleTree by Hilton Austin-University Area has an outdoor pool on-site.

Is parking available?

Self-parking is available for an additional fee of $35 per day. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel offer a shuttle service?

No, this property does not provide an airport or area shuttle service.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

How far is DoubleTree by Hilton Austin-University Area from Waterloo Park?

Waterloo Park is 0.7 miles away from the hotel.

How far is DoubleTree by Hilton Austin-University Area from Zilker Botanical Garden?

Zilker Botanical Garden is 4.1 miles away from the hotel.

How far is DoubleTree by Hilton Austin-University Area from Texas State Capitol?

Texas State Capitol is 1.2 miles away from the hotel.

Is there a resort fee?

Texas Recovery Fee: A 0.75% mandatory charge per stay, plus tax, will be collected upon booking. All fees mentioned are subject to change without prior notice and applicable taxes.

Is the hotel accessible?

The hotel offers a variety of accessibility features, including an accessible business center, elevators, exercise facility, guest rooms with 32” door width, a restaurant, meeting rooms, parking with van-accessible spaces, public entrances, and accessible routes to key areas such as the registration desk, guestrooms, swimming pool, and exercise facilities. The swimming pool includes a hoist, assistive listening devices are available for meetings, and closed captioning is offered on televisions. Public areas and rooms are wheelchair accessible, and service animals are welcome. TTY devices are also available for guest use. Some features may not be available.