Destiny Palms Hotel in Kissimmee, FL

The room was small, but fine for 2 people. The room was very clean (My wife is a clean nut and pulled back all the sheets, looked in every corner, checked the bathroom, etc. It passed her test. Nicely located near Disney, I4 and the tollway. Night manager was helpful and fine. Because of the size of the room and that the bathroom, while clean, has not been updated for many years I would give them a 4 if more expensive.

I checked in and out within 1/2 hour. The smell was so bad, I opened a window and thought I could get use to it. Instead, I got so light headed I thought I was going to pass out. The front desk clerk was very kind but because I booked thru expedia she couldn't do anything to help me. It was worth leaving 3 paid nights on the table just to get out of there. They said they remodeled 7 months ago. They brought in updated furniture, that is true but the carpets have got to be decades old and I am assuming that is where the smell is coming from. I sure wouldn't book a room here again. I hope this helps people who book in advance and not know what they are getting into.

I checked my children into this roach motel to get some relief from the hurricane since we lost power for a few days. There was mold all over the place, even in the microwave, the bed smelled like pee. The place stinks, and worst of all, when we went to complain, the manager Paul yelled in my daughters' face so she left. My special needs son, who has Down Syndrome and Autism was with them and he was very uncomfortable. When I called to see how I could get my money back and also talk to the manager, I find that the very same person who yelled at my kids was the manager and he also yelled to the top of his lungs at me, WHAT'S WRONG WITH YOU AND YOUR FAMILY. He couldn't understand why my daughter wanted to leave, considering how disgusting the accommodations are. DO NOT GO THERE. I will write this review every place I can, I am so saddened that he would see my son or any person and think that this behavior is acceptable.

Well run but getting dated. Room, lobby, hallways, elevator all clean but dated. Staff very friendly. Convenience store, McDonald’s, lunch cafe all within 1 minute walk. Many good eateries less than 5 minutes by car. Desk setup, king bed, large shower enough but dated. Fridge ok but no freezer like newer hotels, microwave and coffee machine but coffee was cheap and like water. Stayed 7 days but only maid service on 4 th day. No safe. No restaurant.