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SureStay by Best Western Irving Grapevine DFW North in Irving, TX

4325 West John Carpenter Freeway • Irving, TX 75063

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Outdoor swimming pool surrounded by lounge chairs and a three-story hotel building under a clear blue sky.

A two-story peach-colored hotel building with a covered entrance, white columns, and landscaped bushes, pictured at dusk.

Hotel lobby with modern seating, a colorful rug, a coffee table, large windows, and a reception desk with a check-in kiosk.

Small gym room with a treadmill, stationary bike, elliptical machine, wall mirror, and a small wall-mounted TV in a corner.

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$77.13 $57.00

avg/night (USD)

You Save: $20.13 /night

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Based on 1,220 reviews

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Authorized Reseller

About SureStay by Best Western Irving Grapevine DFW North

Overview

SureStay by Best Western Irving Grapevine DFW North offers simple, comfortable rooms just minutes from Dallas-Fort Worth International Airport. Enjoy complimentary airport shuttle, free continental breakfast, outdoor pool and easy access to Grapevine attractions—all with good value for budget-minded travelers.

up to 4 people

Good To Know

The minimum age for check-in is 21.
Popular amenities include an outdoor pool and fitness center.
Take advantage of complimentary WiFi access for staying connected and informed.
Freebies include free self-parking, free airport shuttle and free continental breakfast available daily.
Pet-friendly rooms subject to fees and availability. See FAQs for details.
Cowboys Golf Course - 5.6 miles
Thomas Jefferson Park - 4.4 miles
Legoland Discovery Center Dallas Fort Worth - 5.8 miles
Six Flags over Texas - 15.8 miles
Dallas-Fort Worth Intl. Airport (DFW) - 4.5 miles

24 Hour Front Desk
Airport Transportation (complimentary)
Business Center
Elevator
Fitness Facilities
Free Continental Breakfast
Free Parking
Guest Laundry
Handicapped Access
Internet Access in Public Areas (free)
Non-Smoking Rooms
Outdoor Pool
Pet Friendly
Shuttle Services - Limited (free)
Smoke-free Property
Swimming Pool

Promotional Images (15)

Hotel room with two double beds, green accents on bedding and curtains, patterned carpet, white walls, and a window with daylight coming through.

Hotel suite with red armchairs, a coffee table, a dresser with a TV, a desk with a chair, and a kitchenette; bedroom with a bed visible in the background.

Hotel room with two double beds, white linens and green runners, patterned carpet, a window with floral curtains, and a door to the left.

A neatly made bed with a yellow runner in a hotel room, featuring modern decor, two nightstands, a desk with a chair, and abstract art on the walls.

Hotel room with a checkered tile jacuzzi tub, black desk and chair, wall-mounted TV, lamp, and patterned carpet.

Description

Check-In: 3:00pm Check-Out: 11:00am

Located in Irving, Texas, SureStay by Best Western Irving Grapevine DFW North puts you close to major Dallas-Fort Worth destinations with straightforward convenience and value-focused comfort. Just a short drive from Dallas-Fort Worth International Airport, this hotel offers a complimentary 24-hour airport shuttle and Park & Fly packages—perfect for early flights or extended trips.

Guest rooms are equipped with essentials for work and rest, including free WiFi, mini-refrigerator, microwave, coffee maker and a hair dryer, so you have everything you need for a productive or relaxed stay. Start each morning with a complimentary continental breakfast featuring fresh breads, cereals, fruit, yogurt and hot coffee.

While here, you can unwind in the outdoor pool or take care of light laundry needs with on-site facilities. A free fitness center with cardio equipment is also available for basic workouts.

The location makes exploring the DFW area easy: business travelers appreciate the proximity to the Irving Convention Center and Las Colinas Urban Center, while leisure visitors are minutes from Grapevine Mills outlet mall and historic Grapevine Main Street. For evening entertainment, Toyota Music Factory is a short drive away.

Important Information:

Parking: Self-parking is complimentary to all registered hotel guests.
Pet Policy: The hotel is pet friendly and allows up to two dogs per room in select accommodations, with a maximum weight of 80 lbs per dog. Other pet types may be accepted with prior hotel approval, and a pet fee of $25 per day applies. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.
Other Charges: Please note that a $25 USD incidental hold will be applied to all rooms at check-in. Any unused funds will be released at check-out and may take up to 7–10 business days to become available, depending on your payment method.

All fees mentioned are subject to change without prior notice and applicable taxes.

SureStay by Best Western Irving Grapevine DFW North Reviews

Based on 1,220 reviews

Write a Review

J1723TQsamk

"Most unsecured hotel and unauthorized charges / overbilled $$$"

Reviewed February 25, 2026 NEW

Most DFW American Airlines stranded passangers ended up in this hotel and Franchised by Indian origin businessman. Most unsecured place on earth- ZERO privacy. People can see inside your room through curtains and lack of privacy where people can see through a door frame- Most bedsheets are with stains, mine was ,seen one blood stain- didnt even use it - but stayed few hours and checked out. No hot water from old taps- So AA sent 1st Class Passangers there to most unsecured place on Earth. Ground Floor rooms outside environment was scary. Billing part is the most concern part, AA pays via voucher system and Hotel people asked you to swiped your card secures an incidental deposit $25- but when you checked out you'll see $200+ and $87+ charges and when called front desk assured to call back but never callback , When you asked the reason for charges they have no clue or reason but saying they need to deep clean the UNUSED beedsheet or some other reason as very typical indian franchised hotel owners or operators scamming guests via security deposits or fraudulent charges - So please dont use your credit card to this place ever!!! This issue MUST be addressed to higest level of American Airlines Guest relations- AA guest relation executive will never stay one star hotels but 4-5 strs so why would they send 1st class passangers or anyone to very unsafe and hotel full of scamming guests via security deposits- I' dont know the answer! I will be filing a fraud complaint at BBB The shuttle was horrible and drivers are packing people like animals. Go and see for yourself ! Thanks for reading.

kthickey28

Truckee, Lake Tahoe (California), California

"Felt unsafe and it smelled"

Reviewed January 23, 2026

I got stuck overnight in Dallas and AA put me up here. This place was a complete dump. I tried calling other hotels and would have paid out of pocket. All room entrances were outside. As a solo female traveler arriving at 10:30pm I didn’t feel safe. The hotel butts up against industrial area and the main light was out so it was dark. No security. The breakfast was a joke. A Folgers coffee machine and orange juice machine. I couldn’t leave quick enough the next morning after not sleeping. The room smelled of chemical air freshener. The next day I had a $300 fraud charge on my cc to PASCHAGARDEN that I used for the deposit . I hadn’t used that cc for over a week. Fortunately my cc caught it.

phrecklezw

Dallas, Texas

"Creepy Under Construction Motel"

Reviewed January 07, 2026

The room was recently remodeled, but there's a lot of darkness and construction. It was quite unsettling traveling as a woman alone. I wouldn't stay there again even if it is free.

BethfromA2

Ann Arbor, Michigan

"Poor shuttle service late at night with terrible beds and stained sheets. Avoid!"

Reviewed December 20, 2025

American Airlines put us up at the SureStay DFW since our flight from Detroit to Dallas was delayed and we missed our connection to Tucson. The agent at DTW (Detroit) was great and booked us before we left because it was clear before takeoff that we wouldn’t make the connection. She knew DFW and wanted to get us in a particular hotel but that one was already booked. We needed her help as my husband and I were in two separate tickets and we didn’t want to confuse the hotel. That hotel had a 24/7 shuttle to DFW which is critical at that huge airport. On arrival at DFW we finally found the courtesy van pickup spot. But it was unclear what shuttle we should take. Though one shuttle came and had SureStay on it, that driver refused to take us. I called the hotel twice and there was no answer. We looked up the cost of a Lyft and it was $30 plus tip to go 2-3 miles as the crow flies. So I tried to call the hotel again. Finally someone answered and said it would be another 15-30 minutes. He said to look for the “North Hotel Shuttle”. Though midnight CST at least it wasn’t super cold. So we waited. Finally a van labelled as such came. I told the driver that we needed to go to the SureStay in Grapevine and he said no that wasn’t on our route. Other passengers clamored aboard. Finally I showed him the American voucher again and he called someone and spoke in some other language and that guy told him to take us. Our hotel was across the highway from most of the hotels and perhaps he wasn’t familiar with it. But really! I showed him the GPS instructions to drive there as he didn’t use a map app apparently. Finally we arrived and though he sort of waited for a tip we didn’t tip him. I think he didn’t read English well and that was part of the problem but he was so obstructive and unhelpful until I spoke sharply that I felt he didn’t deserve a tip. When we got to the hotel we had no problem checking in. But that was two hours after landing!!But we got a room on the highway side with the softest double bed (not Queen) that I have ever slept in. They gave you one hand towel. Part of this was American’s fault. They should have asked for a room for two. However the sheets seemed stained and worn. It was a 1 star hotel. 1 1/2 stars final being generous. Bottom line, I have been told that American is not the airline it used to be. They probably spent $100 between hotel and meal vouchers on us. And SureStay is not where you want to be when stranded at DFW!

erickiltz

Redding, California

"Perfectly adequate room, less than adequate staff."

Reviewed June 01, 2025

Most of the room was perfectly adequate for a low-budget motel, however have a look at the photo of the kitchen sink. Thank god I didn't need to use it. Now...the real reason this review is ranked lower is the absurd conversation I had when calling for the shuttle: Me: Hi I need the shuttle from the airport Hotel guy: Ok what gate are you at? Me: I'm not at a gate, I'm outside the gate area Hotel guy: Ok, what do you see? Me: Well what do you mean, what should I be looking for? Hotel guy: Well do you see trees and stuff? (yes, he actually asked this) Me: Um...no I'm inside the terminal Hotel guy: Well you just said you weren't at a gate Me: That's right, I'm outside security but still inside the terminal Hotel guy: Well thats why I asked what you can see Me: Perhaps you could just tell me where I should go? Hotel guy: Oh yeah sure, go to the lower level and look for the purple signs that say hotel shuttle Me: Sigh, you could have led with that.

SureStay by Best Western Irving Grapevine DFW North is located at 4325 West John Carpenter Freeway • Irving, TX 75063

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Frequently Asked Questions about SureStay by Best Western Irving Grapevine DFW North

Does the hotel have a pool?

The hotel features a seasonal outdoor pool, open from May 25 to October 1, with operating hours from 8:00 AM to 10:00 PM.

Is the hotel pet-friendly?

The hotel is pet friendly and allows up to two dogs per room in select accommodations, with a maximum weight of 80 lbs per dog. Other pet types may be accepted with prior hotel approval, and a pet fee of $25 per day applies. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes

Is parking available?

Self-parking is free at this property.

Does the hotel offer breakfast?

The hotel offers a complimentary continental breakfast, featuring a selection of breads, cereal, fruit, juice, yogurt, and coffee or tea, available on weekdays from 6:00 AM. to 9:00 AM.

Does the hotel provide an airport shuttle?

Yes, this property offers complimentary airport transfers, available upon request.

How far is Days Inn by Wyndham Irving Grapevine DFW Airport from DFW International Airport?

The hotel is 7.6 miles from DFW airport.

How far is Days Inn by Wyndham Irving Grapevine DFW Airport from LEGOLAND Discovery Dallas?

The hotel is 5.6 miles from LEGOLAND Discovery Center Dallas.

How far is Days Inn by Wyndham Irving Grapevine DFW Airport from SEA LIFE Grapevine Aquarium?

SEA LIFE Grapevine Aquarium is 5.6 miles from this Days Inn.

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What accessible features does the hotel offer?

Here’s a concise, OTA-friendly summary of the accessibility features: The hotel is fully accessible, with clear, unobstructed hallways and corridors, passenger elevators with Braille and accessible buttons, and accessible public restrooms with grab bars, toilets, sinks, and adequate maneuvering space. Signs throughout the facility feature Braille and raised letters, and public areas and guest rooms have audible and visual fire alarms. Guest rooms include accessible door hardware, sufficient clear floor space around beds, accessible drapery and lamp/HVAC controls, and bathrooms with 32" doors, accessible faucets, and turn space for wheelchairs. Accessible tables, counters, and food/drink stations are available throughout the property. Please contact the hotel for specific accessible needs to ensure the hotel will be able to meet your requirements.