Best Western Toni Inn in Pigeon Forge, TN

Located across from Dixie Stampede enjoyed the location. I do feel they should have cleaned the room at least every other day but due to CO19 did not nor served breakfast but you still pay the same price. We stayed 6 days, our room should have been cleaned.

No reservation, walked in and was greeted with a warm welcome. Got a king size room with a fireplace(obviously we didn't need it since it is July). Room was big, plenty of space. Very clean and smelled fresh. Bed was comfy. Nice indoor and outdoor pool. Breakfast was a grab bag with a banana, granola bar and muffin. Enough to tie you over till lunch. Checkout was also fast and easy. Never stayed here before but will be back!

My family had the most amazing time!! We ended up needing to leave our home in sevierville because of the storm that knocked out our power this past Friday night/Saturday morning. We got there around 3pm Saturday! Our room wasn’t QUITE ready so I was able to take my 10 month old swimming in the indoor pool!! It was his very first time in a pool and he loved every second of it. At 4pm we went to the office to see if our room was ready. I was greeted at the desk by Tina. She was super kind and was also very nice to my son!! She made sure that I had brought everything we needed and what we didn’t have (soap, shampoo, etc) she made sure we got some at the desk!! She was even cool enough to call my room after a little while and see if I got everything settled and we were ok! Seeing as I didn’t have lights or water, I brought laundry with us. I was noticed by Phillip struggling to get me, my baby, and a cart of laundry to the washer and dryer. He stopped everything he was doing just to help me get my laundry where I was trying to get it. He also checked on us the whole time we were doing laundry to make sure we were ok!! We got to stay 2 nights and we LOVED every part of being there!! We will definitely stay there again sometime!!!

We had a very clean room with plenty of space. My grandchildren, daughter and I really enjoyed the indoor and outdoor pools, and were impressed with the luxurious decor for a reasonable price. All of the staff were responsive to our needs.

Stayed here last year and had a reasonable time and the room was not too bad this year however the air conditioner had to crank it down to 61 degrees just to make it hit 70 it was loud noisy needing new bearings neighbor was loud and obnoxious up until 2:00 front desk did nothing about it do not recommend