4.6 (11,501 Reviews)

Andaz Maui at Wailea Resort - A Concept by Hyatt in Wailea, HI

3550 Wailea Alanui Drive • Wailea, HI 96753
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Cascading outdoor pools.
Beachfront al fresco dining.
Beautifully landscaped resort exterior.
Guest room with one king bed, seating area, and private lanai with garden view.
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Overview

Discover an unforgettable Hawaiian escape at Andaz Maui at Wailea Resort - A Concept by Hyatt, offering several dining options, five outdoor pools, and direct access to Mokapu Beach. Enjoy your day at the on-site spa, in private cabanas, or at the Mokapu Luau. All rooms and suites offer a private lanai with amazing views, a Nespresso machine, and a minibar.

up to 4 people

Good To Know

  • Minimum age to check in is 18.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Enjoy farm-to-table dining at Ka'ana Kitchen, or island-inspired bites and cocktails at Bumbye Beach Bar.
  • Experience the Mōkapu Lu'au, featuring a cultural show, craft cocktails, and an ʻohana-style meal.
  • Take a dip in one of the five pools, including three ocean-facing and one adult-only pool.
  • Relax at the on-site spa, offering body treatments, salon services, and a sauna.
  • Join cultural programs, including coconut husking, ukulele lessons, and hula lessons.
  • Capture special moments with a photo session from Pacific Dream Photography.
  • Snorkel at Mokapu Beach, located in front of the resort, just a 9-minute walk away.
  • Challenge yourself with a round of golf at Wailea Golf Club, about a 5-minute drive away.
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Property Amenities

  • 24 Hour Front Desk
  • Elevator
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Inside Corridors
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Sauna
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Wedding Services
  • Free Parking
  • Beachfront
  • Valet Parking
  • Hair Salon
  • Concierge Services
  • Breakfast (surcharge)
  • Sundry/Grocery
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
  • Beach Bar
  • Fitness Facilities (24 Hours)
  • Beach/pool cabanas (surcharge)
  • Beach/pool sun loungers
  • Beach/pool towels
  • Beach/pool umbrellas
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Description

Check-In: 4:00pm Check-Out: 11:00am
Experience a one-of-a-kind Hawaii getaway at Andaz Maui at Wailea Resort - A Concept by Hyatt, offering farm-to-table dining, cascading infinity pools, cultural programs, water activities, and rooms with spectacular views. From a luxurious feast at Mokapu Luau to pet-friendly accommodations, this resort is perfect for everyone.

Choose from one of the five dining facilities, offering an exclusive dining experience with a customized six-course menu, a beachfront sushi restaurant, and a beach bar offering quick bites and cocktails. Not in the mood to go out? Room service is available, or you can buy light snacks at Mokapu Market and eat them in your room.

Spend your day by the five outdoor pools, three of which are beachfront, with one being an adult-only pool. Prefer the beach? This Hyatt hotel offers direct access to Mokapu Beach, where you can swim or enjoy water activities like canoeing, snorkeling, and stand-up paddleboarding.

Want some relaxation time? Rent one of the cabanas or daybeds, or visit the on-site spa, featuring a wide range of body treatments, hair services, and a sauna room. For your convenience, free WiFi, a 24-hour fitness center, a courtesy vehicle in the Wailea area, and spacious villas with plunge pools are offered.

If you're here for business or a special occasion, this resort has you covered with its 11 indoor and outdoor event spaces, ideal for various gatherings, from cocktail parties and weddings to private meetings! Whether you're hosting an intimate group of 20 or a larger event for up to 450 guests, you'll find the perfect venue at this resort.

Rest easy in one of the guest rooms and suites, equipped with a Nespresso machine, electric kettle, hairdryer, iron & ironing board, 43” flat-screen TV with Chromecast™, premium Malie bath amenities, and a minibar with local snacks and non-alcoholic beverages. Suites even offer a separate living room with a sleeper sofa and dining table, and an additional flat-screen TV.

Minimum age to check-in: The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

Parking: Valet parking is offered during the day for anyone visiting the property for lunch, dinner, or spa services. Starting 1/1/25, parking rates will be $55 + tax.

Pet Policy: Pets are allowed. The pet fee is $100 per stay. Maximum of 2 pets per room with an individual weight limit of 50 pounds and combined weight limit of 75 pounds. All dogs must be housebroken and comply with state animal quarantine laws. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Resort Fee: A daily resort fee of USD 50 + tax will be collected upon arrival. This fee includes the following:
  • GoPro Hero Camera Rental
  • GoPro Lab
  • Outrigger Excursion
  • Guided Kayak Tours
  • Stand-up paddleboard (SUP) lessons
  • Snorkel equipment use
  • Fitness Classes (2x daily)
  • Single & Tandem Bikes
  • Non-alcoholic welcome beverage
  • Ukulele lessons
  • Hula lessons
  • Coconut Husking
  • Photo Session with Pacific Dream Photography
  • Walk Story
  • (2) Bottled water-refillable
  • Custom Andaz bag upon arrival
  • Lei greeting
  • Courtesy vehicle in the Wailea area
  • Beach chairs, umbrellas, and towels

All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (48)
Relaxing outdoor pool during sunset. Pool and ocean view from a guest room. Resort surrounded by coconut trees with several outdoor pools. Resort exterior. Luxurious lobby.
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Andaz Maui at Wailea Resort - A Concept by Hyatt Reviews

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Annie_Banannie_3
"AVOID! Save your $"
TripAdvisor user rating 1.0 out of 5
Reviewed December 07, 2024 NEW
Extremely disappointing for a luxury cost: delays, unresponsive, disruptive alarms, overcharges, and ZERO communication. Not the relaxing, special family trip we expected. Still no response to my msg only sent me this survey requests
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C1663HGaldor
"Save your money go another Hotel"
TripAdvisor user rating 1.0 out of 5
Reviewed December 04, 2024 NEW
A lot of money for what you receive .The hotel staff is very kind and friendly, you just pay a lot of money expecting to receive an incredible experience. and it doesn't happen Honestly save your money and go to another hotel The food is very expensive and the taste is very bland.
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lastb2024
Tacoma, Washington
"Deny responsibility for Slip and Fall Incident at Ka’ana Kitchen"
TripAdvisor user rating 1.0 out of 5
Reviewed December 04, 2024 NEW
I am writing this review to express my disappointment regarding a slip-and-fall incident I experienced at Ka’ana Kitchen at Andaz Maui at Wailea Resort on November 24, 2024. Despite my attempts to address this matter with the restaurant's management, their handling of the situation has been deeply unsatisfactory, leaving me with no choice but to escalate my concerns to you. While bringing food to my table, I slipped on a wet floor caused by spilled pineapple. The fall was not only painful but also deeply embarrassing. I sustained significant bruising to my elbows, buttocks, and tailbone. Additionally, my cell phone, which was in my back pocket, was damaged, resulting in a cracked screen and cover. When I was initially seated, I noticed that the floor under the table and chairs was wet and slippery, likely due to spilled water or juice. I immediately brought this to the server’s attention. However, no action was taken to address the hazards. After my fall, the server assured me that a manager would come to speak with me to address the incident, but no one approached me. Although a medical staff member provided ice for my bruises, I was too embarrassed to discuss the full extent of my injuries, particularly to my tailbone, in a public setting. The staff member took my contact information and assured me someone would follow up with me. Nine days later, I had still received no communication. When I finally contacted the restaurant, they declined responsibility for the damage to my phone, citing a delay in reporting, despite their failure to follow up as promised. I find the restaurant’s position inconsistent and unacceptable for several reasons: 1. Failure to Follow Up: The restaurant’s management promised to contact me, yet failed to do so for nine days. This delay contradicts their assurance and places an unreasonable burden on me to initiate communication while recovering from injuries. 2. Focus on Recovery: Following the fall, my priority was my physical well-being, not inspecting my phone. I was in pain and shock and relied on the promised follow-up to address related concerns, including property damage. 3. Guest Care vs. Procedural Priorities: Declining responsibility for property damage based on procedural grounds, while neglecting the duty of care to follow up with a guest injured on their premises, undermines trust and guest satisfaction. I expect better from a Hyatt establishment. The combination of unsafe conditions, inadequate response at the time of the incident, and subsequent dismissal of my concerns is deeply disappointing.
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nehasV7904RA
"Bad pool experience"
TripAdvisor user rating 3.0 out of 5
Reviewed December 03, 2024 NEW
The hotel is clean and the people that work there are nice. But, we had a terrible pool experience. If you are interested in using the pools, I would recommend avoiding Andaz. People “claim” chairs by leaving one or two objects on the chairs and leave for hours at a time. Unfortunately, there are not very many poolside chairs available for use in the first place. The staff is not very helpful at removing the objects and making the chairs available to others. It is an absolute nightmare.
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KimDSF
San Francisco, California
"Beach Chair Access"
TripAdvisor user rating 2.0 out of 5
Reviewed November 29, 2024 NEW
When we arrived in Maui, our hotel (non-Andaz) shared all beaches are considered public. They said we would have no problem renting chairs on the beach at any of the hotels. The Andaz was the ONLY hotel in the course of a week to refuse access, despite being willing to pay for chairs and an umbrella. Actually one of the days, Andaz did rent to us. When we returned a second time we were told they were for hotel guests only. We completely understand & can appreciate the policy to prioritize guests but the younger gentleman who approached us was really rude about it, despite ~10 chairs being available within an hour of us asking. No one managing the process on the beach either which was frustrating when so many chairs were open. Next year I will avoid Andaz simply for the horrible experience on the beach even if it costs more. For those interested in chairs - Fairmont & The Four Seasons will rent 2 chairs + umbrella to non-guests for about $50.
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Andaz Maui at Wailea Resort - A Concept by Hyatt is located at 3550 Wailea Alanui Drive • Wailea, HI 96753
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Frequently Asked Questions about Andaz Maui at Wailea Resort - A Concept by Hyatt

What is the minimum age to check in?

The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is Andaz Maui at Wailea Resort - A Concept by Hyatt pet-friendly?

Pets are allowed. The pet fee is $100 per stay. Maximum of 2 pets per room with an individual weight limit of 50 pounds and combined weight limit of 75 pounds. All dogs must be housebroken and comply with state animal quarantine laws. Please notify the resort directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Is parking available?

Valet parking is offered during the day for anyone visiting the property for lunch, dinner, or spa services. Starting 1/1/25, parking rates will be $55 + tax. All fees mentioned are subject to change without prior notice and applicable taxes.

Is there a resort fee?

A daily resort fee of USD 50 + tax will be collected upon arrival. This fee includes the following: GoPro Hero Camera Rental GoPro Lab Outrigger Excursion Guided Kayak Tours Stand-up paddleboard (SUP) lessons Snorkel equipment use Fitness Classes (2x daily) Single & Tandem Bikes Non-alcoholic welcome beverage Ukulele lessons Hula lessons Coconut Husking Photo Session with Pacific Dream Photography Walk Story (2) Bottled water-refillable Custom Andaz bag upon arrival Lei greeting Courtesy vehicle in the Wailea area Beach chairs, umbrellas, and towels **All fees mentioned are subject to change without prior notice and applicable taxes.

What time is check-in and check-out?

Check-in time starts at 4:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No. This property is smoke-free.

Does the property have WiFi?

Yes, free WiFi access is available.

Does the property serve a complimentary breakfast?

No. However, guests can purchase breakfast at the on-site restaurant.

Does the property have a restaurant?

Yes. Guests can dine at Ka’ana Kitchen, Morimoto Maui, Lehua Lounge, Bumbye Beach Bar, and Mokapu Market.

Does the resort have a pool?

Yes, this resort has five outdoor pools.

Does the property offer a shuttle service?

A courtesy vehicle in the Wailea area is included in the resort fee. Contact the resort for more information.

Is the resort accessible? What accessible amenities are available?

The resort is accessible. Accessible features include accessible areas with accessible routes from public entrances and accessible in-room amenities. Please contact the resort directly for specific accessible needs to ensure the resort will be able to meet your requirements.

What are the attractions nearby?

Below are the top attractions near Andaz Maui at Wailea Resort - A Concept by Hyatt and their approximate distances: Mokapu Beach 0.3 miles Ulua Beach 0.4 miles Wailea Beach 1.2 miles Polo Beach 1.7 miles Palauea Beach 1.9 miles Po’olenalena Beach 2.2 miles Wailea Golf 2.4 miles Kihei Aquatic Center 4.9 miles Ahihi-Kinau Natural Area Reserve 6.6 miles Maui Ocean Center 12.7 miles

How far is the nearest airport?

The nearest airport is Kahului Airport, about 15.7 miles from the property.

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