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JW Marriott Grand Rapids in Grand Rapids, MI

235 Louis Street Northwest • Grand Rapids, MI 49503

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Two tall, modern buildings, one labeled JW Marriott, stand by a river at dusk with city lights reflecting on the water and a cloudy sky overhead.

Modern lobby with blue sofas and armchairs, coffee tables, floor lamps, and large windows showing trees and buildings outside. A metal staircase is visible overhead.

Indoor swimming pool with blue walls, large windows letting in natural light, poolside lounge chairs, and tiled flooring.

A snack area with wooden cabinets, shelves of chips and snacks, and a glass-front refrigerator stocked with bottled water, sodas, energy drinks, and other beverages.

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Based on 1,247 reviews

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Luxury Rooms & Suites at JW Marriott Grand Rapids

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About JW Marriott Grand Rapids

Overview

A premier luxury hotel located in the heart of Grand Rapids, JW Marriott Grand Rapids offers well-appointed rooms, featuring luxurious furnishings and stunning views. The hotel boasts various dining options, a rejuvenating spa, an indoor pool, spacious meeting facilities, and a state-of-the-art fitness center.

up to 4 people

Good To Know

The minimum check-in age is 18.
Self-parking and valet parking are available for an additional charge.
Indulge in an array of skincare and massage services at Seraphina Spa.
Pets are not allowed. ADA-defined service animals are welcome.
Admire the city and river view from the floor-to-ceiling windows.
Splash around in the indoor pool or keep up with your workouts in the fitness center.
Book your table at Margaux or at JDEK at Margaux.
Start your day with a coffee from Starbucks® on site.
Grand Rapids Children's Museum - 0.5 mile
Frederik Meijer Gardens & Sculpture Park - 5.7 miles

24 Hour Front Desk
Bar/Lounge
Breakfast (surcharge)
Business Center
Children's Program
Coffee Shop or Café
Concierge Services
Dry Cleaning/Laundry Services
Electric car charging station
Elevator
Fitness Facilities
Gift Shop
Handicapped Access
Health Spa/Massage
Indoor Pool
Inside Corridors
Internet Access in Public Areas (free)
Meeting Facilities
Non-Smoking Rooms
Parking (surcharge)
Restaurant on Property
Room Service
Sauna
Smoke-free Property
Sundry/Grocery
Swimming Pool
Valet Parking

Promotional Images (23)

A modern treatment room with a reclining chair, medical equipment, wooden cabinets, and shelves holding bottles against dark blue walls.

Modern hotel lobby with high ceilings, large windows, patterned carpet, gray armchairs, round tables, and potted orchids.

Hotel lobby with a modern black reception desk, marble floor with black accents, tall lamps, wooden paneling, and large windows with blue lighting outside.

Modern lounge area with a gray sofa, two blue chairs, glass tables, and a sculptural coffee table, set by large windows with city lights visible outside in the evening.

Spacious modern ballroom with large abstract-patterned carpet, multiple chandeliers, recessed lighting, high ceilings, and neutral-colored walls.

Description

Check-In: 4:00pm Check-Out: 12:00pm

Overlooking the city and Grand River, JW Marriott Grand Rapids provides modern luxury. This hotel features an indoor swimming pool, steam rooms, spacious meeting facilities, and a fitness center in the heart of downtown Grand Rapids.

Modern amenities in each room include cable TV and an iPod docking station. The spacious accommodations are fitted with chic furnishings. Luxury bathroom amenities are offered in each elegant, marble bathroom.

Room service is available upon request at JW Marriott Grand Rapids while drinks and refreshments can be enjoyed at the hotel bar. The on-site restaurant, Margaux, serves French-inspired cuisine daily for breakfast and dinner. Starbucks is onsite offering a variety of refreshing beverages and snacks.

Gerald R. Ford International Airport is a 15-minute drive away.

Important Information

Parking: Self-parking is available for a fee of $6 hourly and $41 daily. Valet parking is also available at $45. EV charging station is available on-site.
Pet Policy: Pets are not allowed at this property. ADA-defined service animals are accepted.

* All fees mentioned are subject to change without prior notice, and applicable taxes.

JW Marriott Grand Rapids Reviews

Based on 1,247 reviews

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dvmharris

Clarkston, Michigan

"Not good enough"

Reviewed March 15, 2026 NEW

Beautiful looking hotel. We were excited to finally stay at a JW. Amazing Valet, Bell service and front desk. But…but…THE ROOMS! They seem nice, but the mattresses? They use the ones that Motel 6 sends back. They are the most uncomfortable mattresses I’ve ever slept on. Combined with pancake pillows, super uncomfortable sleeping… The noise transfer room to room was unacceptable too. You could hear the mumbling of normal conversation next door. Combined with super slow internet and poor tv channel selection and it’s too much to over look. Holiday Inn Express is more comfortable. Really disappointing…

llhavana888

Sugarloaf Key, Florida Keys, Florida

"Beautiful Hotel and Excellent Dining, but Loyalty Recognition Fell Short"

Reviewed March 10, 2026 NEW

I’ve stayed at this JW more than 25 nights over the years. As a Gold Member, I was surprised that there was no acknowledgment of my status or added consideration during check-in. I originally booked a King room and in the past have usually been given a nice view or an upgraded room. Due to some medical issues my son was experiencing, I needed to extend our stay by an additional night and change the room to two Queens. When I requested this at the front desk, the gentleman assisting me seemed noticeably put off. I had also requested a high floor and a room away from the elevators when I made the reservation. Despite that, we were assigned room 613, which overlooks the parking garage and is on a lower floor. I understand that it’s not the end of the world, but I do feel that my long-standing loyalty to the Marriott brand should have been taken into consideration when assigning our room. Now the pros: This hotel is absolutely lovely, both inside and out. It’s very well maintained, extremely clean, and even smells pleasant throughout. The common areas are thoughtfully designed to feel both open and private at the same time. The direct skywalk access to the Amway Grand and surrounding downtown areas is also very convenient. Margaux Restaurant and the bar are consistently excellent—not only in taste but also in presentation. The bartenders, wait staff, and hosts/hostesses are all outstanding. The breakfast buffet offers a great variety, and the staff will prepare fresh omelets, eggs, and other items to order. The valet team also deserves recognition. They were helpful, pleasant, quick to respond, and overall great to work with. The guest rooms themselves are clean, comfortable, and nicely appointed, though the lighting could be a bit brighter. Overall, I truly love this hotel and plan to continue staying here. That said, ensuring the staff consistently recognizes and treats loyal Marriott members thoughtfully should remain a top priority.

D8739YFmichaeld

"Dark but good size room"

Reviewed January 24, 2026

Good location convenient to all of downtown. This is a circular building so the rooms are oddly shaped. Generous room size. My room was in desperate need of a floor lamp and stronger light bulbs. It would be very difficult to conduct a video call in the room.

686ramih

"Horrible customer service, and a lack of respect for the guestHorrible customer service, and a lack of respect."

Reviewed January 04, 2026

One of the most unprofessional and unpleasant experience ever and safety was a huge concern and an assault took place. There are multiple Marriott hotels in downtown Grand Rapids and I would highly recommend others.

idrbdub

Cincinnati, Ohio

"Modern Hotel in Grand Rapids"

Reviewed October 07, 2025

We loved this hotel with a convenient location in Grand Rapids. The staff was very helpful at the desk. The rooms were clean and modern. For JW Marriott product line, this hotel was an excellent value. The hotel was quiet even though located downtown. The restaurant and bar were really nice to hang out. I loved the brunches. A nice little gem in a nice town. Thank you.

JW Marriott Grand Rapids is located at 235 Louis Street Northwest • Grand Rapids, MI 49503

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Frequently Asked Questions about JW Marriott Grand Rapids

Is JW Marriott Grand Rapids pet-friendly?

No, pets are not allowed at this property. ADA-defined service animals are accepted.

What time is check in and check out?

Check-in time starts at 4:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No. JW Marriott Grand Rapids is 100% smoke-free.

Is WiFi available?

Yes, free WiFi access is available at the property.

Does JW Marriott Grand Rapids serve a complimentary breakfast?

No, however, guests may purchase breakfast from the restaurant onsite.

Does the hotel have a restaurant?

Yes. Guests can dine at Margaux or at JDEK at Margaux. Starbucks® is also available on-site.

Does the hotel have a pool?

Yes, this property has an indoor pool.

Is parking available at JW Marriott Grand Rapids?

Self-parking is available for a fee of $6 hourly and $41 daily. Valet parking is also available at $45. EV charging station on-site. Fees mentioned are subject to change without prior notice, and applicable taxes.

Is shuttle service available?

No, this property does not provide an airport or area shuttle.

Is there a resort fee at JW Marriott Grand Rapids?

No, JW Marriott Grand Rapids does not require a resort fee.

What is the minimum age to check in at JW Marriott Grand Rapids?

The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in.

How far is JW Marriott Grand Rapids from Roger B. Chaffee Planetarium?

Roger B. Chaffee Planetarium is 0.3 mile away from the hotel.

How far is JW Marriott Grand Rapids from Grand Rapids Children's Museum?

Grand Rapids Children's Museum is 0.5 mile away from the hotel.

How far is JW Marriott Grand Rapids from Frederik Meijer Gardens & Sculpture Park?

Frederik Meijer Gardens & Sculpture Park is 5.7 miles away from the hotel.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.