Holiday Inn Asheville Biltmore West in Asheville, NC

435 Smokey Park HwyAsheville, NC 28806
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Situated conveniently at the intersections of I-40 and I-26, this full service hotel offers great access to major attractions and downtown Asheville. Featuring an onsite fitness center, shuttle service to downtown, restaurant and lounge, and an indoor and outdoor pool, the Holiday Inn is ideal for families and business travelers alike. Pet friendly rooms available with advance reservation.

Important Information

You must present a photo ID and E-ticket when checking in. A valid credit card required and minimum check-in age is 21. Any incidental charges for phone calls, and room service will be handled directly between you and the property.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Guest Laundry
  • Hot Tub
  • Indoor Pool
  • Bar/Lounge
  • Outdoor Pool
  • Pet Friendly
  • Free Parking
  • Breakfast (surcharge)
  • Dry Cleaning/Laundry Services
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from Holiday Inn Asheville Biltmore
Check-In: 3:00pm Check-Out: 11:00am
Property Location
With a stay at Holiday Inn Asheville Biltmore in Asheville (West Asheville), you'll be convenient to Center for Spiritual Living. This hotel is within the vicinity of Antler Hill Village and Asheville Treetops Adventure Park.

Make yourself at home in one of the 156 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub.

Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner (additional charge), or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self-parking is available onsite.

Optional extras
The following fees and deposits are charged by the property at the time of service, check-in, or check-out.
• Breakfast fee: between USD 7.00 and USD 12.00 per person (approximately)
• Rollaway bed fee: USD 10.0 per night

Pet Policy
Pet fee: USD 25.00 per pet, per day. With advance reservation. Guests can arrange to bring pets by calling the number on the booking confirmation.

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Tripster Customer Reviews

2 Reviews
Terry Cox
Carlisle, IN
1 Review
Verified Traveler
"Biltmore HI West"
November 2018
Stayed here 2 nights on trip south. Beautifull area with lots to see and do. Reserved hotel through Reserve Gatlinburg and everything went very smooth. Hotel nice, clean and convenient. Staff friendly and helpful.
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Tip: Convenient to Interstate 40, Biltmore Estate and other must sees in Ashville!

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Teddie Locke
Iuka , MS
1 Review
Verified Traveler
"Biltmore trip"
October 2018
The hotel was clean and the staff was very nice but the breakfast was expensive and not good at all.
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TripAdvisor Reviews
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Shawna M
Reedsburg, United States
"Love the pool area"
TripAdvisor user rating 4 out of 5
Reviewed January 09, 2020 NEW
Pros: great service, decent breakfast(only includes 2 free), nice pool & hot tub - we walked out our room right into the pool Cons : brutally hard mattresses & beds were full not queens, bathrooms needed some love. Would not mail a postcard for us
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New Port Richey, Florida
"We enjoyed our stay"
TripAdvisor user rating 4 out of 5
Reviewed December 31, 2019 NEW
We chose this property since it was the best price. It’s a little out of town and will be going under renovation starting in January 2020. They have a $5pp shuttle to downtown Asheville in the evenings. This was very convenient, since parking downtown is at a premium. We got the breakfast package, The buffet was decent. We ate supper in the restaurant one evening. The food was very good. The staff was attentive. Our room was OK. There is a pool with jacuzzi in the middle of the first floor. Families enjoyed this. I’m not sure how noisy it would be for the rooms inside that area. We were in a wing behind the pool. They have an outdoor pool which is closed during the winter. Hopefully, the prices will remain reasonable after the renovation. If so, we will return to this property in the future, compared to the prices on the Biltmore property it is a real bargain.
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Nashville, Tennessee
"Conveniently located and comfy beds "
TripAdvisor user rating 4 out of 5
Reviewed November 21, 2019
Very comfortable beds and pillows which is the most important to me. The bathroom was clean as well with nice soft white towels. The staff was friendly upon check in. Conveniently located not far from the interstate. I got there late and didn’t have time to enjoy the indoor pool or jacuzzi unfortunately. Very reasonably priced breakfast too. 
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Chattanooga, Tennessee
"Awful and filthy stay "
TripAdvisor user rating 1 out of 5
Reviewed November 08, 2019
From the start of our stay this hotel was a nightmare. I booked a king room for our night there. When we arrived, we were placed in a double room. It was filthy and had the most horrible stench of marijuana when we entered. I immediately returned to the desk and told the young man about being placed in the wrong room and the horrible stench. His attitude became very short, almost cutting me off as I was explaining. He stated that we were placed in a double room because that is all that they had available (even after booking a king room). I was even verbally scolded for booking on rather than their website. After explaining both issues, the young man placed us in a different double room. We had been traveling all day and were too exhausted to deal with anything else at this point. When we arrived in the second room, things still continued to go downhill. The sheets on one double bed were very evidently dirty. There were stains and hair in the sheets. We moved over to the second double bed in the room, this one appeared to be clean. Like I said, we were too exhausted to keep moving around. Next we found dried tooth paste on the stopper in the sink and long hair in the shower. The next day we couldn’t wait to leave. Upon checkout we voiced our concerns, once again brushed off. This young girl told us a manager would contact us to make things right. Obviously, this did not happen. This was one of the worst stays we have ever had, if not the worst.
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West Harrison, United States
"Return visitor"
TripAdvisor user rating 5 out of 5
Reviewed November 05, 2019
We love travelling to western North Carolina during all the seasons. We use this hotel as our base. On the first trip it was a little difficult to find-it is on a hill, but once familiar, it is the best and very easy to enter and exit even during peak traffic. Very family oriented with a pool inside and out-they connect, breakfast area, grill area and bar. Quiet hours are posted.
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Frequently Asked Questions about Holiday Inn Asheville Biltmore

When is check-in and check-out?
Check-in begins at 3:00 PM and check-out ends at 11:00 AM.

Are pets allowed?
Yes. We have 13 pet-friendly rooms available with advance notice. A $25 per day, per pet fee applies.

Are accessible rooms available?

Yes. If you need an accessible room, please make note in your reservation. For more information, please call customer service. Holiday Inn Asheville Biltmore West offers 8 accessible rooms.

What on-site amenities are available?
The following amenities are available to hotel guests:

  • Fitness Center
  • Business Center
  • Downtown Shuttle Service
  • Heated Pool and Hot Tub
  • Housekeeping
  • Laundry Services
  • On-Site Restaurant and Lounge
  • Free Parking
What room amenities are included?
All hotel rooms include:
  • Room service available daily from 6:30-11 a.m. and 5-10 p.m.
  • Premium cable channels
  • Coffee maker and miniature refrigerator in every room
  • Complimentary toiletries
  • Complimentary USA Today newspaper on weekdays
  • Free local calls
  • Hair dryers
  • Desk and chair
  • Iron and ironing board
What are the hours of operation for the shuttle?
The shuttle operates from 5:00 PM to 11:30 PM.

Is parking available?
Yes. Complimentary daily self-parking is available for all guests.

How many rooms are available on the property?
The Holiday Inn Asheville Biltmore West has 156 rooms and 4 suites. 143 rooms are non-smoking and 8 rooms are accessible. Connecting rooms are available upon request.