4.6 (11,501 Reviews)
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Hilton Waikoloa Village in Waikoloa Village, HI

69-425 Waikoloa Beach Dr • Waikoloa Village, HI 96738
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A resort pool with a rock waterfall feature, surrounded by palm trees, lounge chairs, and a building with blue roofs under a clear blue sky.
Spacious hotel lobby with stone flooring, a round table with decorative items in the center, seating benches, a welcome desk, and a curved staircase.
Two people play tennis on an outdoor blue and green court surrounded by empty blue seats, palm trees, and clear skies.
Hotel room with two double beds, a desk with a chair, a TV, and a balcony window overlooking palm trees and the ocean.
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Hilton Waikoloa Village - Waikoloa Village, HI Logo
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About Hilton Waikoloa Village

Overview

Hilton Waikoloa Village is a family-friendly oceanfront resort featuring its own man-made beach/lagoon. This Kohala Coast hotel offers 3 large swimming pools, unique restaurants and bars, and on-site activities such as dolphin encounters and an oceanside luau. Each guest room has island-infused décor and private lanais. Feel the spirit of Aloha at Hilton Waikoloa!

up to 4 people

Good To Know

  • The minimum age for check-in is 18
  • 62-acre oceanfront resort with on-site boutique shopping, two championship golf courses, and numerous restaurants and bars.
  • Three large pools featuring waterfalls and a 175-foot waterslide, as well as a man-made lagoon with a sandy beach and watersports.
  • On-site activities include Legends of Hawaii Luau and Dolphin Quest interactive program - swim, feed, and play with dolphins (additional fee).
  • Self-parking and valet parking on-site, charges apply.
  • Babysitting/childcare is available for an additional fee.
  • Located less than a mile from Waikōloa Beach and Kings Shops.
  • About 10.7 miles from Pu'ukohola Heiau National Historical Park.
  • Kona Intl. Airport (KOA) is 19.0 miles away from the hotel.
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Property Amenities

  • 24 Hour Front Desk
  • Boat Rental
  • Business Center
  • Elevator
  • Fitness Facilities
  • Gift Shop
  • Handicapped Access
  • Hot Tub
  • Inside Corridors
  • Bar/Lounge
  • Meeting Facilities
  • Movie Rentals
  • Non-Smoking Rooms
  • Outdoor Pool
  • Restaurant on Property
  • Room Service
  • Sauna
  • Internet Access in Public Areas (free)
  • Golf Course Adjacent
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Beachfront
  • Valet Parking
  • Car Rental on Property
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Dry Cleaning/Laundry Services
  • Private Beach
  • Smoke-free Property
  • Waterslide
  • Beach/pool cabanas (surcharge)
  • Electric car charging station
  • Swimming Pool
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Promotional Images (17)
A young girl in a blue swimsuit slides down a water slide into a pool, surrounded by rocks and greenery, with her arms raised and smiling. Hotel room with a bed, armchair, desk, TV, and balcony overlooking palm trees and the ocean. Neutral decor with patterned carpet and curtains. A hotel room with a neatly made bed, desk with chair, TV, lamps, dresser, and a window with a view of trees and buildings outside. A small computer lab with several desktop stations, office chairs, potted plants, and a beach-themed painting on a yellowish wall. View from a balcony with two chairs, overlooking a landscaped garden, palm trees, and the ocean under a clear blue sky.

Description

Check-In: 4:00pm Check-Out: 11:00am
The Hilton Waikoloa Village beach resort is located on 62 oceanfront acres in the Waikoloa Village on the sunny Kohala Coast of Hawaii Island. The resort hotel offers tropical gardens, a full-service spa, the world-famous Kings Golf Course, and the Beach Golf Course.

Guest rooms offer views of the Pacific Ocean and Waialua Bay. Flat-screen TVs and coffee makers are also included in each room.

The resort features three swimming pools, including one with a 175-foot water slide. A saltwater lagoon and dolphin encounter are also offered. The hotel also includes on-site stores, several gourmet restaurants, canal boats, and a museum walkway with art from around the Pacific.

Guests can use the tram service to explore the Waikoloa Beach Resort. Free shuttle service is also available to the nearby Anaeho'omalu Bay, which offers many additional water activities.

Important Information
  • Pet Policy: Pets are not allowed. ADA-defined service animals are accepted.
  • Parking: Self-parking is available for USD 48 + tax per night per vehicle. Valet parking is USD 55 + tax per night per vehicle.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Hilton Waikoloa Village Reviews

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tonicE6646CU
"Ignore the negative reviews, they’re mostly misleading"
TripAdvisor user rating 5.0 out of 5
Reviewed December 11, 2025 NEW
I’m honestly surprised by some of the negative reviews out there, because a lot of them completely miss the bigger picture. People keep mentioning “long walks”, “slow service,” and “prices”, but they don’t seem to realize this is a 60+ acre resort . Yes, it’s big. Yes, you will walk. That’s part of what you’re signing up for when you book a stay at a large property. Do your research before booking so you know what to expect! As for service, the employees are clearly doing the best they can, especially given the size of the property and the number of guests they have to tend to. We personally had great service during our stay. We spent the day at the pool and had a cabana with Trey as our attendant and Catherine as our server. Both were incredibly attentive, even with the busy weekend crowd. Trey explained right away that Catherine would be taking care of us most of the day and that our checks would be separate. I appreciated the honesty and clarity so I knew how much to tip. Ofc we left a tip for both! Catherine was quick, friendly, and answered every question we had. They made our day at the pool genuinely enjoyable. Last but not least, the people complaining about prices… it’s Hawai‘i!! Everything here is expensive. That’s not the resort’s fault…that’s just the reality of being on an island in the middle of the Pacific. If you’re going to complain about prices, maybe vacationing in Hawai‘i isn’t for you. Overall, don’t let the negative reviews scare you off. A lot of those complaints come from unrealistic expectations. If you know what you’re booking, you’ll have an amazing time!!!
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deidrabrown
"Annie was fabulous!"
TripAdvisor user rating 5.0 out of 5
Reviewed December 10, 2025 NEW
Annie was fantastic. She checked us in with a smile and went above and beyond customer service. Soooo thankful we got her for our check-in person. She treated us like family!
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suslend
"Nice resort"
TripAdvisor user rating 3.0 out of 5
Reviewed December 07, 2025 NEW
Okay, I’m going to share the goods and not so goods. First the good, the grounds are beautiful and expansive. You can walk the entire property and it’s over a mile . There is a good variety of food options, though pricey. Good gym facility with a variety of weights and machines and it was super fun watching the dolphins each day. The kings and queens mall shops are a short distance walk, with the Island Gourmet grocery store at the queens mall. You have a fridge in the room so you can get snacks and drinks and bring them back. The coffee shop has egg bites and cheaper breakfast options and great coffee. Team members were very kind and helpful. Now, the not so goods, noisy rooms, thin walls, we could hear a crying child every night till 10PM, and it could have been way cleaner. The rooms are in need of a deep clean, walls, doors, glass, floors etc. There were large clumps of hair floating down the hall ways in a couple buildings. The wi-fi was terrible, I couldn’t keep a connection at all. The water filling stations are great, but a map or list of them would be super useful. Also where are recycling bins? Cans, plastics and other recyclables filled all the trash cans. Parking cost is exorbitant and paying a fee to shuttle to the malls is terrible business practice with the expense to stay at the resort. It could be better. Overall enjoyed the trip.
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JonathanMurray20
Jonesboro, Arkansas
"⭐️⭐️⭐️⭐️ Hilton Waikoloa Village – Big Island, Hawaii"
TripAdvisor user rating 5.0 out of 5
Reviewed December 06, 2025 NEW
I came in expecting to dislike this resort based on online complaints. Instead, it turned out to be very well designed. The property is large, but not confusing. Ignore the online comments about getting lost—if you can walk normally, everything is easy to find. The trams are slow and only useful if you have accessibility needs. Just walk. The resort was originally built to move guests by boat, which would’ve been amazing. Those boats are gone now, likely due to cost and staffing, but their removal creates a few odd walkways. For example, staying in Makai Tower (Room 2304), we had to walk past our room and loop back around because of the lagoon design. Not a major issue, just quirky. The property is nearly 40 years old and oceanfront, so yes, there are routine maintenance needs. Nothing severe. Our room was clean, comfortable, and well maintained. Complaints about age feel exaggerated—this is normal for tropical resorts. The biggest downside is pricing: • $48/night to self-park ($55 for valet) • $30 hamburgers FOR LUNCH • $52 breakfast buffet For comparison, Westin Hapuna parking is $32/night. Some pricing feels like unnecessary gouging. Even with status credits, breakfast isn’t reasonable. Thankfully, Starbucks is a short distance away. The positives easily outweigh the negatives. On-site dolphins (free to watch), sea turtles in the lagoon (I swam within 5 feet of them), great snorkeling with tons of fish and eels, multiple pools and slides, shopping, restaurants, and a luau several nights a week. Don’t listen to the loud “it was better 20 years ago” complaints. Even without the boats, this is a unique, family-friendly resort with a lot to offer. But to be clear removing the boats is a poor decision to guest experience regardless of the cost savings to the resort!
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kennethrB9498HM
"Vladamir is a Great Hilton Employee"
TripAdvisor user rating 5.0 out of 5
Reviewed December 03, 2025 NEW
I have been at the resort for a few days and had a generally pleasant experience so far. However, this evening I experienced a phenomenal employee in Vladamir a bartender at the Kona Tap Room. I watched him meticulously craft some fancy cocktails and have great conversations with everyone, including me. He is a great representative of the Hilton Waikoloa.
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Hilton Waikoloa Village is located at 69-425 Waikoloa Beach Dr • Waikoloa Village, HI 96738
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Frequently Asked Questions about Hilton Waikoloa Village

Does the property have a pool?

Yes, this property has three outdoor pools and a children's pool.

Does the hotel have a beach?

The Hilton is situated on a rugged stretch of Big Island lava coastline. While you can't get in the ocean there, the beach at Anaehoomalu Bay is about a mile south of the resort and is famous for its sunsets. There is also a 4-acre, man-made beach/lagoon at Hilton Waikoloa Village with its own white-sand beach and watersports.

Is Hilton Waikoloa Village pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self-parking is available for USD 48 per night. Valet parking is available for USD 55 per night. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the property offer breakfast?

Continental breakfast available for a fee daily: USD 40 for adults and USD 20 for children. Prices are approximate and may vary depending on the items ordered.

Does Hilton Waikoloa Village charge a resort fee?

Yes. A USD 48 + tax, per room, daily resort charge is required upon arrival. The fee includes: WiFi access Cultural activities Fitness & yoga classes DVD player with unlimited movie rentals Portrait & photo keepsake Children’s pool activities 20% off Lagoon toy rental $10 off Hawaii Nautical Sailings Pool toy inflation Reusable bottles refillable throughout resort All fees mentioned are subject to change without prior notice and applicable taxes.

What is the minimum age to check in?

The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is the hotel accessible? What are accessible amenities available?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

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