4.6 (11,501 Reviews)

Hilton Garden Inn Key West / The Keys Collection in Key West , FL

3850 North Roosevelt Boulevard • Key West, FL 33040
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Hilton Garden Inn Key West - Exterior.
An outdoor pool surrounded by palm trees, cabanas and lounge chairs at Hilton Garden Inn Key West.
Reception / Lounge at Hilton Garden Inn Key West.
Fitness facilities at Hilton Garden Inn Key West.
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Overview

Hilton Garden Inn Key West / The Keys Collection is a pet-friendly hotel located approximately 1.7 miles to the amazing beaches of Key West. Keep connected using free WiFi. Enjoy the restaurant, outdoor pool bar, available downtown shuttle service, and 24-hour convenience shop.

up to 4 people

Good To Know

  • Minimum age to check in is 21.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Enjoy a relaxing day outside by the pool and grab a cocktail from the pool side bar.
  • A complimentary shuttle service to downtown is available.
  • 24-hour convenience shop for some grab-and-go items.
  • Work out in the fitness room.
  • Garden Grille onsite is open for breakfast and dinner.
  • Duval Street 3.9 miles
  • Mallory Square 4.1 miles
  • Southernmost Point USA Monument 3.7 miles
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Handicapped Access
  • Hot Tub
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Sundry/Grocery
  • Smoke-free Property
  • Shuttle Services - Limited (free)
  • Beach/pool sun loungers
  • Beach/pool towels
  • Beach/pool umbrellas
  • Electric car charging station
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Description

Check-In: 4:00pm Check-Out: 11:00am
This Key West Hilton Garden Inn, The Keys Collection is 2 minutes' drive from the Key West International Airport and 10 minutes' drive from Duval Street. The hotel features include a restaurant, tiki bar, and rooms with free WiFi. Rooms are non-smoking and are furnished with a microwave, refrigerator, and cable TV as well as a coffee machine. Some rooms have a balcony and a sofa bed.

Enjoy the Florida sun in the outdoor pool, nearby is a hot tub. Guests can also take advance of an on-site business center and fitness center. An hourly shuttle is available to the Key West city center and Old Town. Bicycles are available for a fee. The Garden Grille restaurant is open for breakfast buffet and dinner. The Salty Lime Cabana Bar is located pool side to provide lunch and dinner options daily. Swing by for daily food and beverage specials.

The Ernest Hemingway Home 3.5 miles from the property. Old Town Trolley Tours is less than 2 miles from the Hilton Garden Inn Key West The Keys Collection. The Southernmost Point is 3.1 miles from the property. Mallory Square is 4 miles away. Stock Island Marina is 1.6 miles from the Hilton Garden Inn.

Pet Policy
Pets are welcome up to 2 (dogs/cats only) per room. A non-refundable fee of $50 for up to 4 nights, and $75 for 5 nights or more is due upon arrival. Maximum weight of pets allowed is 30 pounds. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Parking Information
The self-parking fee is charged at $15 daily per vehicle. There is an additional fee for oversized vehicles. EV charging station is located on-site.

Daily Resort Charge
Daily Resort Charge worth $25.00 (plus tax) includes Shuttle service to Old Town Key West; two daily in-room bottled waters; beach amenities (chairs, umbrella & cooler); 20% off bicycle rentals for two; 10% off golf cart rentals; arts & crafts for kids.

* All fees mentioned are subject to change without prior notice, and applicable taxes.
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Promotional Images (54)
One King bed and a chair inside a guest room. Mini fridge, microwave and flat-screen TV inside a guest room. Hilton Garden Inn Key West - Exterior. Accessible bathtub with grab bars and sink in a guest bathroom. Hilton Garden Inn Key West rooms with balcony.
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Hilton Garden Inn Key West / The Keys Collection Reviews

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298darcyp
"Nice enough, clean, pretty"
TripAdvisor user rating 3.0 out of 5
Reviewed December 10, 2024 NEW
Room was clean and as expected. Being in a place where wet towels and bathing suits are trying to dry out daily, there needs to be more hooks or racks. There were barely enough for hanging bath towels. The pool area was gorgeous and the pool was warm. But it was empty. The pool bar hours seem to be random depending on if there are actual people there, not the posted hours. The hot tub was not hot, only warmer than the pool. The inside ‘restaurant’ was desolate. We would have loved to tried to eat there, but there was no one there at all. So we dined crossed the street or in Old Town. The housekeeping was thorough and courteous.
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racheldL2678PN
"Hilton Key West "
TripAdvisor user rating 5.0 out of 5
Reviewed December 02, 2024 NEW
Katalin at the front desk is excellent at her job and went above and beyond to help us when we had an issue with housekeeping. She actually came to our room bringing fresh towels and emptied our garbage when everyone else just gave excuses. Much appreciated!
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Denise90015
Los Angeles, California
"Eduardo 👎🏼👎🏼"
TripAdvisor user rating 1.0 out of 5
Reviewed December 01, 2024 NEW
Dear Executive Leadership Team, I am writing to express my deep dissatisfaction with the check-in process and the overall customer service I recently experienced at your property. As a loyal customer who values the Hilton brand for its professionalism and high standards, my recent stay fell drastically short of expectations. When I arrived earlier than my scheduled check-in time, I understood that my room would not yet be ready, which was perfectly acceptable. The front desk staff took a $500 deposit for my two-room booking and assured me that I would receive a text message when the rooms were available. Trusting this process, I left the hotel to explore the area. A few hours later, I received a message stating that my rooms were ready. I promptly returned to the hotel via Uber, only to be told upon arrival that my rooms were, in fact, not ready and that an additional $500 deposit would be required. This unnecessary back-and-forth wasted both my time and additional expenses. When I asked to speak to a manager, my request was initially refused. Eventually, I spoke with Eduardo, who dismissed my concerns entirely, claiming no wrongdoing on the hotel's part. To add insult to injury, the front desk staff were visibly laughing as I expressed my grievances—a wholly unacceptable and unprofessional response to a frustrated guest. I believe this situation could have been handled with better communication, accountability, and respect. The behavior I encountered is not reflective of the high standards I associate with Hilton properties. I am requesting a formal review of this matter and an explanation for how this situation was mishandled. Thank you for your attention to this issue. I look forward to hearing back from you and hope that steps will be taken to ensure no other guest experiences such disregard.
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V2798EPjays
"End of the road, perfect place to rest and recover."
TripAdvisor user rating 5.0 out of 5
Reviewed November 17, 2024 NEW
We had a great stay at Hilton Garden Inn in Key West. The hotel is a short Uber/Lyft ride from Duval street and many attractions. The hotel is close to a lot of cheaper food options and grocery stores. I really enjoyed the pool area and the Salty Lime pool bar. Highly recommended.
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KieranJP90
Northamptonshire, England
"Lots of extra charges."
TripAdvisor user rating 3.0 out of 5
Reviewed November 15, 2024 NEW
Stayed for 1 night on our USA road trip. Felt there were a load of additional fees that I’m not too sure were necessary and I’ve bullet pointed them below. Overall, an OK stay. Used the shuttle into town (approx 15 min drive). Pool had quite a lot of debris in. Aircon unit was loud, as was the 4/5am cockerel call. Charges: - Parking fee - Resort fee - Early check in fee (we were 1 hr early) Breakfast was additional. Coffee and water included in the resort fee. But we’ve stayed in motels which provide this, too…
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Hilton Garden Inn Key West / The Keys Collection is located at 3850 North Roosevelt Boulevard • Key West, FL 33040
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Frequently Asked Questions about Hilton Garden Inn Key West / The Keys Collection

What is the minimum age to check-in at Hilton Garden Inn Key West?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 4:00 pm and check-out is at 11:00 am.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee at a restaurant on property.

Will my room have a mini-fridge and/or microwave?

Yes. Both are included in each room.

Does the hotel offer WiFi access?

Yes. Complimentary WiFi access is offered to hotel guests.

Is Hilton Garden Inn Key West pet-friendly?

Yes. Pets are welcome up to 2 (dogs/cats only) per room. A non-refundable fee of $50 for up to 4 nights, and $75 for 5 nights or more is due upon arrival. Maximum weight of pets allowed is 75 pounds. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas. Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel have a pool?

Yes. Guests can use the hotel’s outdoor pool during operating hours.

Is parking available at Hilton Garden Inn Key West?

The self-parking fee is charged at $15 daily. There is an additional fee for oversized vehicles. EV charging station is located on-site. Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel have accessible rooms?

Yes. Should you require an accessible room, please make note of this on your reservation.

How far is the nearest airport to Hilton Garden Inn Key West?

Key West International Airport is the closest airport with a distance of approximately 1.9 miles.

What are the attractions nearby Hilton Garden Inn Key West?

Below are the top attractions near Hilton Garden Inn Key West and their approximate distances: - Duval Street:4 miles - Hemmingway House:4 miles - Historic Seaport at Key West Bight 4 miles - Mallory Square/Sunset Celebration:4 miles - Smather's Beach:2 miles - Southernmost Point USA Monument:3.70 miles

Does Hilton Garden Inn Key West have resort / amenity fee?

Yes. Daily Resort Charge worth $25.00 (plus tax) includes Shuttle service to Old Town Key West; two daily in-room bottled waters; beach amenities (chairs, umbrella & cooler); 20% off bicycle rentals for two; 10% off golf cart rentals; arts & crafts for kids.

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