4.6 (11,501 Reviews)

Hilton Garden Inn Key West / The Keys Collection in Key West , FL

3850 North Roosevelt Boulevard • Key West, FL 33040
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A Hilton Garden Inn hotel with a modern white entrance, palm trees, and a multi-story building in the background under a blue sky with clouds.
A large outdoor swimming pool surrounded by palm trees, lounge chairs, tables with umbrellas, and a clear blue sky.
Modern lounge area with blue-cushioned wicker chairs, round table, beige sofa, wall-mounted TV, framed art, and large windows letting in natural light.
A modern gym with treadmills, elliptical machines, exercise bikes, dumbbells, a weight bench, resistance balls, and a wall-mounted clock.
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Hilton Garden Inn Key West / The Keys Collection - Key West, FL Logo
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Overview

Hilton Garden Inn Key West / The Keys Collection is a pet-friendly hotel located approximately 1.7 miles to the amazing beaches of Key West. Keep connected using free WiFi. Enjoy the restaurant, outdoor pool bar, available downtown shuttle service, and 24-hour convenience shop.

up to 4 people

Good To Know

  • Minimum age to check in is 21.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Enjoy a relaxing day outside by the pool and grab a cocktail from the pool side bar.
  • A complimentary shuttle service to downtown is available.
  • 24-hour convenience shop for some grab-and-go items.
  • Work out in the fitness room.
  • Garden Grille onsite is open for breakfast and dinner.
  • Duval Street 3.9 miles
  • Mallory Square 4.1 miles
  • Southernmost Point USA Monument 3.7 miles
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Handicapped Access
  • Hot Tub
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Sundry/Grocery
  • Smoke-free Property
  • Shuttle Services - Limited (free)
  • Beach/pool sun loungers
  • Beach/pool towels
  • Beach/pool umbrellas
  • Electric car charging station
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Description

Check-In: 4:00pm Check-Out: 11:00am
This Key West Hilton Garden Inn, The Keys Collection is two minutes' drive from the Key West International Airport and 10 minutes' drive from Duval Street. The hotel features include a restaurant, tiki bar, and rooms with free WiFi. Rooms are non-smoking and are furnished with a microwave, refrigerator, and cable TV as well as a coffee machine. Some rooms have a balcony and a sofa bed.

Enjoy the Florida sun in the outdoor pool, nearby is a hot tub. Guests can also take advance of an on-site business center and fitness center. An hourly shuttle is available to the Key West city center and Old Town. Bicycles are available for a fee. The Garden Grille restaurant is open for breakfast buffet and dinner. The Salty Lime Cabana Bar is located pool side to provide lunch and dinner options daily. Swing by for daily food and beverage specials.

The Ernest Hemingway Home 3.5 miles from the property. Old Town Trolley Tours is less than 2 miles from the Hilton Garden Inn Key West The Keys Collection. The Southernmost Point is 3.1 miles from the property. Mallory Square is 4 miles away. Stock Island Marina is 1.6 miles from the Hilton Garden Inn.

Pet Policy
Pets are welcome up to 2 (dogs/cats only) per room. A non-refundable fee of $75 for up to 4 nights, and $125 for 5 nights or more is due upon arrival. Maximum weight of pets allowed is 75 pounds. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Parking Information
The self-parking fee is charged at $15 daily per vehicle. There is an additional fee for oversized vehicles. EV charging station is located on-site.

* All fees mentioned are subject to change without prior notice, and applicable taxes.
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Promotional Images (54)
A neatly made bed with white linens beside a blue lounge chair, a side table with flowers, and a window showing palm trees outside. Hotel room with a mini fridge, microwave, coffee maker, TV on a stand, desk with a chair, lamp, and mirror against a plain white wall. Hilton Garden Inn hotel exterior with white facade, landscaped grounds, palm trees, and a sunset sky in the background. Modern bathroom with a wall-mounted sink, large mirror, tissue box, towels, bathtub with grab bars, showerhead, and a light blue ceiling. A four-story Hilton Garden Inn hotel with balconies, palm trees, and a colorful mural on the lower exterior wall, under a partly cloudy sky.
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Hilton Garden Inn Key West / The Keys Collection Reviews

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iains124
Cordoba, Province of Cordoba, Central Argentina
"Excellent customer service"
TripAdvisor user rating 5.0 out of 5
Reviewed July 05, 2025 NEW
The customer experience was almost without comparison. We were treated as one would expect at a high-end hotel, but of course this was much better value. Kudos to management for what appears to be a superior attitude from every staff member with whom we interacted. Well done.
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E7632HMtommyr
"Very nice"
TripAdvisor user rating 5.0 out of 5
Reviewed July 05, 2025 NEW
The front desk staff were very helpful and accommodating. The breakfast buffet was very good and the room was clean and spacious. The shuttle to and from Old Town was on time. I would definitely stay here again.
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marissav513
"Disappointing Stay with Multiple Issues and Poor Communication"
TripAdvisor user rating 2.0 out of 5
Reviewed July 02, 2025 NEW
Unfortunately, our stay at this hotel came with several frustrating issues that significantly impacted our experience. Digital Key Failure: Upon arrival, the digital key through the Hilton app didn’t work, requiring us to go to the front desk for physical keys. Safety Concern: When we entered our room, we noticed the safety lock was broken, and it appeared as though the door had been kicked in. We immediately called the front desk to report it and request a room change. Initially, we were told to come to the lobby to switch rooms. However, once there, we were informed that the hotel was sold out and a room change wasn’t possible. Instead, they sent an engineer to fix the lock. Only after the repair — and as we were leaving the hotel — were we offered a room change, which was too late and would’ve further delayed our plans. Shuttle Delay: We used the shuttle service to downtown Key West. The return shuttle was over 50 minutes late, and we were left waiting with at least 20 other guests. We called the front desk twice and only received one answer. The delay was incredibly frustrating and poorly managed. Towel Shortage: There were not enough towels in the room, which was an inconvenience. Room Key Issues (Again): On the second day, our keys stopped working. We explained to the front desk that the red light on the door suggested a dead battery, but they simply handed us new keys and sent a staff member to “show us how to use them.” Unsurprisingly, the new keys didn’t work either due to the dead battery. Another call to engineering was needed, causing yet another delay in our plans. Misleading Photos: Lastly, the hotel photos were a bit misleading. We hadn’t realized the rooms were motel-style with outdoor entry, which was not what we expected. On a positive note, the lobby was clean and well-kept, and the buffet breakfast was decent. Unfortunately, the combination of safety concerns, poor communication, maintenance issues, and long delays made this a disappointing stay. We hope the management addresses these concerns for future guests.
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V3283HGaaronf
"It was a hotel, that’s it. Don’t expect more."
TripAdvisor user rating 1.0 out of 5
Reviewed June 30, 2025 NEW
Lounge staff found as many reasons to say “no” as possible. We’re out of toilet paper, could you get some from the back? No, someone will be up in a half hour. Could I get a ticket for the complimentary bus service? No, it’s full. Etc. Also why would the (usually complimentary AT EVERY OTHER Hilton) breakfast be $18 a head?!
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265gills
Hertfordshire, England
"Honeymoon road trip"
TripAdvisor user rating 5.0 out of 5
Reviewed June 25, 2025 NEW
Booked a two night stay here as part of our honeymoon. We had previously stayed here a few years ago and much prefer to the Waldorf. Was checked in by Ncumisa who was a breath of fresh air very friendly and professional. Got upgraded to a suite which was great as our daughter was staying with us. Great location very well kept and clean. We will definitely be back again when we have the funds to visit America again. Great job garden inn.
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Hilton Garden Inn Key West / The Keys Collection is located at 3850 North Roosevelt Boulevard • Key West, FL 33040
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Frequently Asked Questions about Hilton Garden Inn Key West / The Keys Collection

What is the minimum age to check-in at Hilton Garden Inn Key West?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 4:00 pm and check-out is at 11:00 am.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee at a restaurant on property.

Will my room have a mini-fridge and/or microwave?

Yes. Both are included in each room.

Does the hotel offer WiFi access?

Standard in-room and lobby WiF is worth $4.95.

Is Hilton Garden Inn Key West pet-friendly?

Yes. Pets are welcome up to 2 (dogs/cats only) per room. A non-refundable fee of $75 for up to 4 nights, and $125 for 5 nights or more is due upon arrival. Maximum weight of pets allowed is 75 pounds. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas. Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel have a pool?

Yes. Guests can use the hotel’s outdoor pool during operating hours.

Is parking available at Hilton Garden Inn Key West?

The self-parking fee is charged at $15 daily. There is an additional fee for oversized vehicles. EV charging station is located on-site. Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

How far is the nearest airport to Hilton Garden Inn Key West?

Key West International Airport is the closest airport with a distance of approximately 1.9 miles.

What are the attractions nearby Hilton Garden Inn Key West?

Below are the top attractions near Hilton Garden Inn Key West and their approximate distances: - Duval Street:4 miles - Hemmingway House:4 miles - Historic Seaport at Key West Bight 4 miles - Mallory Square/Sunset Celebration:4 miles - Smather's Beach:2 miles - Southernmost Point USA Monument:3.70 miles

Does Hilton Garden Inn Key West have resort / amenity fee?

Yes. Daily Resort Charge worth $25.00 (plus tax) includes Shuttle service to Old Town Key West; two daily in-room bottled waters; beach amenities (chairs, umbrella & cooler); 20% off bicycle rentals for two; 10% off golf cart rentals; arts & crafts for kids.

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