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Embassy Suites by Hilton Pigeon Forge Resort

395 Jake Thomas Road • Pigeon Forge, TN 37863
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About Embassy Suites by Hilton Pigeon Forge Resort

Overview

Embassy Suites by Hilton Pigeon Forge Resort offers all-suite comfort and upscale amenities, including complimentary breakfast, an evening reception, indoor and outdoor pools, and easy access to Dollywood, The Island, and the Great Smoky Mountains National Park.

up to 6 people

Good To Know

  • Minimum age to check in is 21.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • The hotel charges a daily resort fee. See FAQs for inclusions.
  • Complimentary made-to-order breakfast and evening reception.
  • Indoor and outdoor pools with a swim-up bar and mountain views.
  • One- and two-room suites with workspace and free WiFi.
  • Ripken Experience is just a 5-minute walk from the hotel.
  • Located less than a 10-minute drive from Dollywood and The Island in Pigeon Forge.
  • Great Smoky Mountains National Park is a 23-minute drive away.
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Property Amenities

  • 24 Hour Front Desk
  • Elevator
  • Fitness Facilities
  • Free Continental Breakfast
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Keyless Room Locks
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Playground
  • Restaurant on Property
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Free Parking
  • Patio/Veranda
  • Pool Table/Billards
  • Swim-up bar
  • Smoke-free Property
  • Swimming Pool
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Description

Check-In: 4:00pm Check-Out: 11:00am
Embassy Suites by Hilton Pigeon Forge Resort offers a family- and pet-friendly retreat just minutes from Dollywood and The Island. With spacious suites, meeting facilities, and thoughtful amenities, this resort is ideal for both leisure and business travelers.

Each one- and two-room suite includes convenient amenities such as a refrigerator, microwave, and free WiFi, with select rooms featuring private balconies and living areas with sofa beds. Begin your day with a complimentary made-to-order breakfast and end it with a relaxing evening reception.

Take a refreshing dip in the indoor or outdoor pool, maintain your workout routine in the modern fitness center, or spend quality time with loved ones at the rooftop lounge and lawn games area. On-site dining options, including the Summit Rooftop Bistro and swim-up bar, add extra value to your stay.

Important Information
  • Parking: Complimentary self-parking is available on-site with in/out privileges. EV charging is available nearby at the Blink Charging Station, located 0.9 miles away at 3053 Parkway, Pigeon Forge, TN 37863.
  • Pet Policy: Pets are allowed. A non-refundable pet deposit fee of USD 75 is required upon arrival. The pet fee is USD 75 for 1-4 nights and USD 125 for 5 or more nights. A maximum of 2 pets (dog/cat only) is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Embassy Suites by Hilton Pigeon Forge Resort Reviews

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N4215SRmelissab
"Awesome place to stay!"
TripAdvisor user rating 5.0 out of 5
Reviewed October 29, 2025 NEW
This hotel is beautiful! Nice sitting area on the roof, awesome breakfast.! Would stay here again. HIGHLY RECOMMEND!!
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JHUMBLE
Nashville, Davidson County, Tennessee
"⭐ 1-Star Review --- Hilton Diamond Member Review"
TripAdvisor user rating 1.0 out of 5
Reviewed October 19, 2025 NEW
⭐ 1-Star Review Hilton Diamond Member Review – Embassy Suites by Hilton Pigeon Forge Resort As a long-time Hilton Diamond Member, I’ve stayed at dozens of Hilton properties across the country, and unfortunately, this was one of the most disappointing experiences I’ve had. From October 11–13, I stayed in Room 609, directly below the restaurant — and the noise was nonstop. Chairs scraping, footsteps, and loud conversations continued day and night. It honestly felt like we were living on the set of a reality show instead of enjoying a relaxing getaway. On top of that, parking was nearly impossible. Despite paying a resort fee, we had to circle repeatedly to find a spot (if one even existed). For a property marketed as a “resort,” this was incredibly frustrating. And speaking of that — the resort fee is a joke. There was nothing about this stay that justified it, especially with the constant disruption and lack of parking. Hilton properties are usually known for quality and consistency, but this experience missed the mark completely. For the price and brand reputation, I expected far better. I truly hope management takes guest feedback seriously, because right now, this property does not live up to the Hilton name.
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Wylietravel
"Great “New” Getaway!"
TripAdvisor user rating 5.0 out of 5
Reviewed October 17, 2025 NEW
We had been waiting for this hotel to open and after staying here for a week —-This is now my Favorite hotel in Pigeon Forge!! This place has an “upscale feel” and a very clean & open layout. Our studio King room was the perfect size with large bathroom, den area and very comfy bed too. We enjoyed playing pool, foosball and the outdoor lawn games daily too! The free breakfast was on the 7th floor with great mountain views that we enjoyed as well. I will say it was hard on some days to get a table and this hotel seems to have more family/kids staying here even tho there were no games going on at the baseball fields this week. The staff was friendly from checkin to checkout and always ready to help with anything needed. The location was an extra bonus because you away from the city traffic — but close enough to all the major attractions. I will be planning my next trip back here soon :)
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378KerryG
Prattville, Alabama
"Great staff"
TripAdvisor user rating 5.0 out of 5
Reviewed October 15, 2025 NEW
Before going on to Gatlinburg, my wife and I had booked two consecutive nights separately using points at this beautiful Embassy Suites in Pigeon Forge. Although our reservations were for different rooms, here's a big thank you to the front desk concierge (Lance), who worked hard to find a way for us to keep the same room for both nights. It was late, and we were tired at check-in, but he upgraded both our reservations to put us in a nice room with a balcony for the entire stay.
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Wyatt1emma
"Doesn’t meet embassy standards"
TripAdvisor user rating 3.0 out of 5
Reviewed October 12, 2025 NEW
The room was nice and the overall atmosphere was very nice. The reason for the poor review is this was the poorest hotel and far as breakfast. They were out of multiple things and had to wait IF they actually had more. We went early trying to avoid crowds. Not nearly enough staff to keep things filled and obviously don’t know how to order food. The evening reception was terrible. Goldfish crackers with some sour cream dip and under ripened watermelon. This was a big part of why we chose this hotel. They usually offer a great evening reception and breakfast. How do you run out of coffee and milk at 8:15 in the morning???
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Embassy Suites by Hilton Pigeon Forge Resort is located at 395 Jake Thomas Road • Pigeon Forge, TN 37863
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Frequently Asked Questions about Embassy Suites by Hilton Pigeon Forge Resort

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is Embassy Suites by Hilton Pigeon Forge Resort pet-friendly?

Pets are allowed. A non-refundable pet deposit fee of USD 75 is required upon arrival. The pet fee is USD 75 for 1-4 nights and USD 125 for 5 or more nights. A maximum of 2 pets (dog/cat only) is allowed. Please notify the resort prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Is parking available?

Complimentary self-parking is available on-site with in/out privileges. EV charging is available nearby at the Blink Charging Station, located 0.9 miles away at 3053 Parkway, Pigeon Forge, TN 37863. All fees mentioned are subject to change without prior notice and applicable taxes.

What time is check-in and check-out?

Check-in time starts at 4:00 PM and check-out is until 11:00 AM.

Does the property have WiFi?

Yes, free WiFi access is available.

Does the property have a restaurant?

Yes. Guests can dine at Summit Rooftop Bistro.

Does the property serve a complimentary breakfast?

Yes. Free breakfast is served daily.

Does the resort have a pool?

Yes, this resort has indoor and outdoor pools.

Does the property offers a shuttle service?

No, this property does not offer an airport or area shuttle.

Is there a resort fee?

A daily resort fee of USD 20 + tax will be collected upon arrival. This fee includes the following: - Top Golf Swing Suite, 30 minutes daily - Two bottles of water daily - Access to pool tables - Foosball and various games at the rooftop lounge - Lawn games on the ground floor *All fees mentioned are subject to change without prior notice and applicable taxes.

Can I reserve a smoking room?

No. This property is smoke-free. A fee of up to USD 250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Is the resort accessible? What accessible amenities are available?

The resort is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the resort directly for specific accessible needs to ensure the resort will be able to meet your requirements.

What are the attractions nearby?

Below are the top attractions near Embassy Suites by Hilton Pigeon Forge Resort and their approximate distances: Ripken Experience 0.2 miles Crave Golf Club 1.2 miles Escapology Pigeon Forge 1.2 miles The Island in Pigeon Forge 1.2 miles FunStop Family Action Park 1.3 miles The Great Smoky Mountain Wheel 1.3 miles LeConte Convention Center 1.5 miles Paula Deen's Lumberjack Feud Supper Show 2 miles TopJump Trampoline & Extreme Arena 2.2 miles Dolly Parton’s Stampede 2.3 miles Hollywood Wax Museum 2.3 miles Rowdy Bear's Smoky Mountain Snowpark 2.4 miles Beyond the Lens Family Fun Museum 2.5 miles Dollywood 2.5 miles Outdoor Gravity Park 2.6 miles Titanic Museum Attraction 2.6 miles Rocky Top Mountain Coaster 2.8 miles Hatfield & McCoy Dinner Feud Theater 2.9 miles Smoky Mountain Alpine Coaster 3 miles WonderWorks 3 miles Tanger Outlets 3.6 miles Anakeesta 8.5 miles Great Smoky Mountains National Park 11.9 miles

How far is the nearest airport from Embassy Suites by Hilton Pigeon Forge Resort?

The nearest airport is McGhee Tyson Airport, about 33.8 miles from the property.

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