4.6 (11,501 Reviews)
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DoubleTree by Hilton Grand Key Resort in Key West, FL

3990 South Roosevelt Boulevard • Key West, FL 33040
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Outdoor swimming pool surrounded by palm trees and several white cabanas, with blue sky and clouds reflected in the water.
Modern hotel lobby with two alcoves featuring framed photos, decorative lighting, a blue-cushioned sofa, a coffee station, and wood and gold-tone furniture on a patterned rug.
Spacious hotel lobby with modern decor, brown sofas, accent chairs, framed artwork, and exposed beam ceiling; seating areas line both sides of a polished wood floor.
Modern restaurant dining area with wooden tables and chairs, set for service, and a buffet counter in the background with various dishes and bright lighting.
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DoubleTree by Hilton Grand Key Resort - Key West, FL Logo
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About DoubleTree by Hilton Grand Key Resort

Overview

Just 2 miles from Duval Street and the Smathers Beach shores - DoubleTree Resort by Hilton Grand Key - Key West features a zero-entry pool and waterside bar that’s perfect for a laidback vacation in Florida Keys. Enjoy free WiFi and self-parking, plus free shuttle service to Key West International Airport, the beach and downtown, and the famous DoubleTree cookie.

up to 4 people

Good To Know

  • The minimum age for check-in is 21.
  • Enjoy free shuttle service to the beach and downtown and save on downtown parking fees.
  • Zero-entry pool and waterside bar.
  • Dine in at the hotel's on-site Palm Haven restaurant.
  • Resort fee: USD 30.00 per accommodation, per night.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • East Martello Museum - 1.1 miles
  • Smathers Beach - 1.9 miles
  • Key West Aquarium - 4.6 miles
  • Key West Intl. Airport (EYW) - 1.2 miles
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Guest Laundry
  • Handicapped Access
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Airport Transportation (complimentary)
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Dry Cleaning/Laundry Services
  • Shuttle Services - Limited (free)
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Promotional Images (20)
A hotel reception desk with modern decor, wood flooring, decorative wall panels, and a potted plant to the left. A well-lit gym with weight machines, dumbbells, exercise balls, treadmills, a television, and large wall mirror. Outdoor swimming pool with palm trees and cabanas in the background, under a blue sky with scattered clouds. A modern lobby seating area features a semicircular beige couch with blue and gold pillows, a central coffee table, wall art, and large studio lights, accented by zebra-patterned wallpaper. A buffet with baskets of assorted breads, fresh fruits, and covered chafing dishes holding hot food items, with plates and cutlery set on the side.

Description

Check-In: 4:00pm Check-Out: 11:00am
DoubleTree by Hilton Grand Key Resort offers free shuttle service to and from historic Old Town Key West and Key West International Airport. Guests can take a refreshing plunge in the zero-entry pool or grab a bite to eat at the on-site restaurant. Complimentary WiFi is provided for all guests.

Rooms feature a flat-screen TV with cable channels. A small refrigerator and coffee maker are provided as well. Select rooms feature a private balcony, sofa beds, and additional living space. Bicycle rentals are available, as are launderette facilities. Guests can work up a sweat in the on-site fitness center. Serving a variety of seafood and regional delicacies, Palm Haven Restaurant offers indoor and outdoor seating. Poolside Gumbo Limbo Tiki Bar offers frozen specialty drinks and light meals.

Key West Tropical Forest Botanical Garden is approximately a 5-minute drive from this DoubleTree Key West resort. Smathers Beach is a 5-minute drive. The airport is a 2-minute drive from the property.

Important Information
  • Parking: Self parking is charged at $20 per day.
  • Pet policy:Pets are welcome up to maximum weight of 75 pounds. A non-refundable fee of $75 plus tax is due upon arrival. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.


* All fees mentioned are subject to change without prior notice, and applicable taxes.
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DoubleTree by Hilton Grand Key Resort Reviews

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TonyF648
Miami, Florida
"The Doubletree is my GO-TO hotel when staying in Key West."
TripAdvisor user rating 5.0 out of 5
Reviewed September 24, 2025 NEW
I try to get down to the keys as often as I can. When I decide to make the longer trek to Key West, I always plan to stay at the Doubletree. So you could say that I have been here a few times. What keeps me coming back? #1 The STAFF - some of the best I have experienced. #2 The Property - GREAT pool and deck for grabbing some rays and relaxing with a cocktail. #3 The Room - spacious and CLEAN #4 - The PROPERTY - Clean, Clean #5 Breakfast Buffet - Has everything you need! #6 - The Shuttle to Downtown. A great feature since you are further away and parking can be difficult, especially during high season. #7 SAFES - Not that I had any problems with theft, but I do appreciate a safe that is big enough for my laptop and additional items. What else can I say? Except in the immortal words of The TERMINATOR....I'LL BE BACK!
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421marianelat
"Terrible customer service"
TripAdvisor user rating 2.0 out of 5
Reviewed August 25, 2025
Terrible experience after 13 hours driving arriving at the reception and being welcomed by a lady with terrible maners, very aggressive and unkind. My father was so uncomfortable he backed up from the reception and he was called aggressively to get close to the table. I was told off when I said is a room with one bed as if I was an ignorant for not knowing a double queen is 2 separate beds but I do not have to know this as I am not from the Usa. Rooms are called different in the UK. The receptionist did not even have the patience to explain it kindly instead she just told me off. I forgot to mention I am a travel agent working for a tour operator in London United Kingdom and part of my job is inspecting hotels. I would not even rate this hotel. It is more like a Motel. Dated tired and service so far ....not impressed. No information was given about breakfast and what is the cost. She even told us off cos we did not want cookies 😒 sorry I do not like to eat sugar ! The lady at the reception needs to know that a lot of people are suffering in all the world conflicts and they would love to have her job! Kindness does not cost anything. Be grateful you have a job !
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adriancC8325GU
"She was so sweet!"
TripAdvisor user rating 5.0 out of 5
Reviewed August 22, 2025
I came to Key West for a business trip, and met one of your wonderful workers named Yessenia and she made sure everyone around her was good, she was very nice and her presence was very comforting.
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yeslidl2025
"Yessenia was so sweet while we stayed here."
TripAdvisor user rating 5.0 out of 5
Reviewed August 22, 2025
i came here for my 3 year anniversary with my boyfriend. Anytime i went to the lobby, or on my way to the pool, miss Yessenia was always in sight. Always telling me goodmorning, good afternoon, she also said told me i looked bonita! She was always smiling, good energy, and shes bilingual which i love because ive always wanted to learn more spanish!
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dfox2015
Brandon, Florida
"Birthday Celebration Plus Rude Staff (Okay Stay)!"
TripAdvisor user rating 3.0 out of 5
Reviewed August 04, 2025
We were warmly greeted with fresh cookies and water! There was construction but I barely heard anything and the workers were very polite. Room was very nice, clean and comfortable as well as most stay accommodations. However, unfortunately I met the rude and aggressive nighttime customer service staff member that everyone keeps complaining about in previous reviews (also in Google reviews). I politely asked a clarifying question and she quickly snapped at me and changed her demeanor. She already has a history of this behavior and the company has kept her on board so my complaint won’t do much. Tip for anyone visiting: avoid asking questions or needing assistance at night unless you want to get treated poorly. Daytime staff has customer service skills and are happy to assist!
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DoubleTree by Hilton Grand Key Resort is located at 3990 South Roosevelt Boulevard • Key West, FL 33040
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Frequently Asked Questions about DoubleTree by Hilton Grand Key Resort

Does the hotel have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree Resort by Hilton Grand Key - Key West pet-friendly?

Yes. Pets are welcome up to maximum weight of 75 pounds. A non-refundable fee of $75 plus tax is due upon arrival. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

How much is parking at DoubleTree Resort by Hilton Grand Key - Key West?

Self parking is charged at $20 per day. Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel offer breakfast?

Buffet breakfast is available for a fee daily at DoubleTree Resort by Hilton Grand Key - Key West's onsite restaurant.

Does DoubleTree Resort by Hilton Grand Key - Key West have a resort fee?

Yes, the DoubleTree Key West has a resort fee of USD 30.00 per accommodation, per night. The resort fee includes: -Guest internet access -Shuttle service to the beach and downtown -Access to Sunset Watersport Beach Club -Beach towels -Parking -2 bottles of water daily Fees mentioned are subject to change without prior notice, and applicable taxes.

How far is DoubleTree Resort by Hilton Grand Key - Key West from Key West Aquarium?

Key West Aquarium is 5.0 miles away from this property.

What is the minimum age to check in at DoubleTree Resort by Hilton Grand Key - Key West?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

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