Disney's Port Orleans Resort - Riverside in Orlando, FL

My family had a really nice time at this resort. They have a lot of great things and a few things that could use improvement. Pros: 1. The charm and the layout of the resort as a whole are just really nice and beautiful. We loved walking around the resort and walking to the french quarter also( 12 to 15 min walk). 2. One of my favorite things about the resort was that they have several pools. We really enjoyed the quiet pool near the Acadian House. It was so nice and quiet most of the time we were there. 3. The bus service to the parks I thought was very easy and convenient ,they have a schedule posted on the my disney experience app and also on the tv by the bus stop.We only did rope drop one morning ,so I can't really comment on crowds during the early morning hours. 3. I loved the character meet and greet they offered at the hotel. They have a caravan come by with characters a few times a week, and we were very lucky to be a part of that when we stayed. 4. I felt like all cast members that we encountered were so friendly and kind. 5. The resort itself looked very well maintained and cleaned. I could see all the effort that was given to make the resort look nice. 6. The arcade was a pretty fun option to take my family to. We all had a great time playing games. Cons: 1. While the food court was very large and never felt crowded. I felt like the options were not great. I was sick of burgers, chicken tenders, and fries by day 3 of my stay. We even drove to a restaurant to get something different one night. I really prefer to park the car and not have to leave my resort. I think more freshly made items would be great , not just food sitting in the fridge for fresh options. This is the biggest difference I noticed in deluxe and moderate resorts. Food options are better at the deluxe resorts. We did stop at the muddy rivers pool bar, and they had several good drinks. They do not have many food options, though, and the pretzel I ordered was awful. It is a nice place in the shade to sit at ,but just not a lot of food. 2. The main pool was just not my favorite at this resort. It was often too crowded, and the hot tub was always full. We did not use it much even though other people did seem to enjoy it. 3. I do have to comment on how the gift shop smelled . I am not sure what scent they were going for, but it smelled like urine the entire week. I could not get my child to go in to pick out a gift. The cast members that worked there were amazing and kind ,I just wish they had a better selection of items to shop for. 4. I think the room was good enough for what we needed. I could definitely tell a difference in size between the deluxe and moderate. The bathroom was definitely small but functional, and the closet was in the bathroom. A little more space would have been helpful. We always enjoy the provided soaps and shampoo and conditioner. Also, the air conditioner was definitely loud, and a quick swiffer mop over the floors would have been nice. We did get very lucky with the building we stayed in, I don't think I would have like the alligator Bayou section. I will make a quick comment on our experience at Disney Springs. We took a quick bus ride over at night. Unfortunately, it was so crowded we could hardly walk around or shop. We took the boat back from Disney Springs to our resort, and it took forever because of the crowds. Just a tip if you plan on going is to make sure you time it right. Summary: I definitely think I would come back here in the future, just maybe for a shorter stay or a split stay. I really did enjoy the charm of the hotel and how you could walk to french Quarter. We did have a lovely time. A mostly positive experience. I just wanted to give full details to help someone make the right decision for themselves.

This is the third time staying at this hotel and it did not disappoint. Disney cast members were friendly and helpful. Our room was clean and ready shortly after we arrived (we were there in the morning) but they were able to store our luggage when we arrived. That way, we could go directly to pick up our race numbers at the expo and hit the parks. We were there for the Springtime Surprise race weekend. The hotel had a shuttle that worked well to get us to the expo to get our numbers and to the start line race morning. The rooms are so adorably themed with details from all the princesses….the beds light up with lanterns from Tangled and the sinks are Aladdin’s lamps and the luggage rack is the footstool from Beauty and the Beast. In full disclosure, the rooms are a bit tired since my first stay back in 2018 BUT they are still amazing and everything is clean and tidy which is all that really matters to me. Highly recommend.

Just came back from a week at this hotel and I can’t wait to go back! Such a beautiful location! Yes it’s very big and there’s a lot of walking but there’s also a lot of shaded paths. You can also rent bikes, go fishing, and tons of other fun activities. The boat to Disney springs and French quarter were so relaxing! We never had a problem with buses and our room was ready as soon as we arrived. Staff was so nice, they brought our luggage right to our door and housekeeping was excellent. Everyone on the staff was so friendly! The food court had lots of different options so we could eat something different every day and the refillable cups are so worth it! The whole place smells like roses! We had the most relaxing vacation I was so sorry to leave!

Disney magic. lovely resort we were really close to the north bus stop so great for catching the bus, used two pools both great, life guards are really impressive. Went both the movie night and campfire which my little girl loved Didn’t make use of the boat to Disneysprings as always a big queue, all the staff are really friendly and helpful. The whole resort is beautiful and well maintained . My only complaint is the food doesn’t change in the food court, we tried to avoid it if we could, just a slight change in meals or desserts would be great, the portion sizes are also huge .

The room and bathroom are too small for a family of 4. The hotel and room are little worn. The breakfast was not the healthiest. If you plan to use the hotel facilities like the pools, then this hotel is probably not for you. We left early and checked in at the Four Seasons before my wife divorced me.