Courtyard by Marriott San Diego Gaslamp/Convention Center in San Diego, CA

The hotel was clean and the staff polite. However, me and my party of 6 were asked to make a deposit that we did not receive back 5 days after checking out which is what tbey told us it would take. Our deposit ranged from $100-300 per person and it was not clear how the staff determined how much each person should pay. It's been more than 2 weeks since I asked regarding the deposit return with no response from the hotel. While we were there a stranger wandered into the hotel and followed one of us He was clearly not a guest and had to be escorted out by staff at one point for harassing us. We were also disappointed that there was no hotel restaurant serving breakfast, only a Starbucks upstairs. I would recommend you pay extra and stay at another location.

I stayed at this property for a show taking place at the nearby convention center. It was barely average. First, it really is a shame that so many hotels, including this one, are moving away from having tubs in their bathrooms. When working a trade show, at the end of the day having been on my feet for hours, I would really love to be able to soak my feet but that was not possible here. Usually, to get a bathtub, you have to upgrade your room and pay more. I also wish more hotels would install makeup mirrors. The lighting in the bathroom was not great and there was VERY little counterspace to be able to put your toiletries bag on. The faucet on the sink was strange, too, and did not allow you to really change the temperature of the water much, especially to the cold side. While there was a shelf you could use, it was not convenient. The shower had decent water pressure and the hot water was plentiful and the shower includes shampoo, conditioner and body wash but I do miss having hand lotion offered as well. I had problems with the air conditioning. Despite setting it at 67, there was absolutely no way that the temperature ever got down that low. In fact, the AC actually turned off overnight one night I was there. I went to bed with it set at 67 and woke up at about 3:30 and was sweating. Upon looking at the AC panel, it noted it was "Off" and I had not turned it off. It never felt that the room got that cool. In addition, there seems not to be any type of soundproofing. I could hear everything out in the hall as well as in the room next to mine, such as the guest sneezing. There was an event taking place at the rooftop bar that I could hear from my room through the window. The bed was comfortable but the pillows were not. The location was good as it is an easy walk to the convention center but the room overall was not particularly comfortable, especially not for sleeping. It was not a particularly good value. Two things I appreciated were being able to get breakfast there (essentially a continental breakfast - NOT included, just available) and that I could leave my bag with them since my room was not ready when I arrived. I am more likely to try another hotel in this area than to stay here again.

Brenda & Claudia are the best! They made my experience extremely enjoyable! I can’t wait for my next trip to San Diego to stay here again! The sun is very warm and full of light. The wind is refreshing and there’s a beautiful aroma in the air. (I’m trying to meet the 200-word minimum for this review)

Not really up to my standards. The room kind of reminded me of one of those Japanese capsule hotels. I used a combination of a certificate and points for two nights in August 2023, as did a friend for a Dodgers Padres game. Unfortunately we each had to cancel the second night, and we were told that the points would be credited back to our accounts. Nothing on our reservation indicated that an early checkout would result in a loss of points. In fact the manager told me, "Look for yourself, see the screen", supposedly showing me the refunded points. In retrospect I should have taken a screen shot with my phone. I'm still trying to get my points refunded back. My friend finally received his points back a couple of weeks ago, after having to continually call Marriott. He is a Lifetime Platinum Elite member, and I'm only Gold Elite. So maybe that helps explain their lack of service in my case. The hotel apparently never responds to Marriott Corporate. The location is good. Excellent for catching a Padres game. In the future, I will probably check out the renovated Margaritaville Hotel next door. It was a great Kimpton hotel, and is probably even better now that it has been remodeled.

Location is perfect walking distance to a lot of great shops, restaurants, bars, convention center, coffee shops, etc. staff was friendly and helpful. Rooftop bar had a great view, was not very crowded and great cocktails. If you are looking for a centrally location this is for you!