Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD

This hotel was a good on prices but need to update the beds an tvs. The location is great and I like the customer service. I would recommend getting a room here if you’re on a budget….. the area that the hotel is around has good food as well I give my a 7

This hotel is not how it was advertised. Albeit the staff were pleasant and we were happy with the 2 king beds, there is huge room for improvement. 1) Cleanliness: The hotel and the rooms are extremely dirty and outdated. There was a horrible smell. I am not sure if it was food or not, but it was definitely in the hallways, and infiltrated into the room every day. (We did not bring food in, ourselves.) Towels are the types that once you use them, they are sopping wet and do not get dry. Although you can ask exchange old for new towels. 2) Wifi: The wifi did not work well...or not at all. You could potentially get it in the lobby, but that was about it. It was almost impossible to get a connection in your room, and when you did, it would drop or lag constantly. This was problematic for work reasons. When we asked the front desk about this, the staff indicated that it usually works extremely well, they have had some issues, but things were getting fixed that day. We realized, they weren't being truthful. On day 3, it just didn't work. Upon looking at reviews to date, it appears this is an ongoing issue. 3) Health and Safety: It was nice to have access to a coffee / hot water station in the lobby, but when I mentioned there were some ants crawling around the counter, the staff enthusiastically pulled out a can of ant control spray and said "I have the perfect answer." She then proceeded to spray the counter where the coffee and tea were being served. 4) Breakfast: The continental breakfast was really lacking: cereal, some toast and bagels which were tiny, juice and waffles. I was happy to see the waffle maker, but despite spraying a tonne of non-stick spray, the waffles were really stuck. Other guests were facing the same issue. 5) Safety: This is not in the best area. It was quite uncomfortable...unless you like having a huge Cannabis dispensary across the street from you. It was very noisy in the hotel. Our room was adjoining room with strangers who yelled and cursed constantly. We didn't want to say anything. The t.v. was on loudly even at 5 a.m. We later realized that it may not have been our loud neighbours, but from the breakfast room underneath us where the t.v. was on 24-7. We aren't sure. All in all, we did will not be returning. Sorry.

We lived in Room 212 from April 30th to May 2nd. There was no room service this time and the WiFi was not available. Our room was dirty. On the ground there had been trash, a ring and a tampon. The fridge and the microwave were completely dirty and hairs in it. It smelled really bad in the whole room. In the bed there had been hairs too. We stayed in many lower priced motels like motel 6 and had never such a bad experience like in this Country Inn & Suites Hotel. Outside of the hotel there had been a lot of strange people.

Stayed 5 days room was comfortable but I didn't get any service. Even when requested via 2 staff members. Breakfast not good at all. Rooms dirty and smell like weed and bug spray. The good thing is that the hotel is close to resturants, the front desk staff was friendly.

My girl friend and I are a bit picky, we've been to many hotels around this area, this hotel is by far the best value for our money! The room was big, all staff were very helpful cheerful. A really nice person offered to help us with the heavy luggage and walked us to our room, it turned out later that he was the general manager of the hotel! We will be back.