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Candlewood Suites-West Springfield in West Springfield, MA

572 Riverdale Street • West Springfield, MA 01089

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Based on 164 reviews

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Overview

Candlewood Suites-West Springfield is a pet-friendly IHG hotel near multiple large businesses and well-known attractions, making it ideal for both business and leisure travelers. The hotel offers complimentary Maxwell House coffee, a heated indoor pool, a fitness center, and full kitchenettes in every guest room.

up to 4 people

Good To Know

Minimum age to check in is 21.
Pet-friendly rooms are subject to fees and availability. See FAQs for details.
Enjoy complimentary Maxwell House coffee at the Cupboard.
An all-suite hotel featuring a full kitchen in all rooms.
Take a dip in the heated indoor pool and whirlpool spa, or stay fit at the fitness center.
Grill out on the BBQ grills at the relaxing gazebo.
Offers restaurant delivery and laundry services.
Six Flags New England is approximately 8.1 miles away.
The Basketball Hall of Fame and MGM Casino are approximately 8-minutes drive from the hotel.

Fitness Facilities
Game Room
Indoor Pool
Non-Smoking Rooms
Dry Cleaning/Laundry Services
24 Hour Front Desk
Elevator
Hot Tub
Internet Access in Public Areas (free)
ATM/Banking
Barbecue Grill(s)
Sundry/Grocery
Smoke-free Property
Business Center
Guest Laundry
Pet Friendly
Free Parking
Breakfast (surcharge)
Snack Bar/Deli

Description

Check-In: 3:00pm Check-Out: 11:00am

Located near the intersection of I-91 and I-90, Candlewood Suites-West Springfield is a perfect haven for both business and leisure travelers. The hotel offers access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center, and more. Looking for something fun? Six Flags New England, the Basketball Hall of Fame, MGM Casino, and Dr. Seuss Museum are also nearby.

This pet-friendly IHG hotel offers complimentary perks that will make every stay worthwhile. Enjoy complimentary Maxwell House coffee and stay connected with free WiFi. Free self-parking is also provided for all registered guests.

Guests can grill out in the gazebo, relax in the heated indoor pool and whirlpool, and work out at the 24-hour fitness center with all brand-new equipment. An on-site laundry and ATM cash machine are also offered for convenience. Getting hungry? The hotel provides a restaurant delivery service.

Each guest room includes a full kitchenette with a full-sized refrigerator, microwave, coffee maker, stovetop, oven, toaster, dishwasher, and cooking and dining utensils. A flat-screen TV, dining table, seating area, DVD player, iron and ironing board, and hairdryer are also provided.

Minimum age to check-in: The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card.

Parking: Self-parking is complimentary to all registered hotel guests.

Pet Policy: Pets are allowed. There is a non-refundable pet fee of USD 25 per dog per night, up to a maximum of USD 150 for 7 nights. The hotel allows a maximum of 2 pets per room, with a weight limit of 80 lbs. American Staffordshire Terriers/ Pitbulls breed and cats are not allowed. Updated vaccinations are required. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Deposit Fee:A pre-authorization security deposit of USD 100 is required upon arrival for incidentals. Payment must be made with a bank-issued credit or debit card; no virtual banks or cash payments are allowed.

All fees mentioned are subject to change without prior notice and applicable taxes.

Promotional Images (31)

Lobby with seating area and business center next to it with computer desktop.

Fitness center with treadmills, bench press, and other gym equipment.

Guest laundry facility and fitness center next to it.

Candlewood Suites West Springfield, an IHG Hotel Reviews

Based on 164 reviews

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L7384VCdeborahh

Fairfield, Connecticut

"Pleasant"

Reviewed December 07, 2023

From the moment we arrived, we were welcomed. Mary, at the front desk, is wonderful, a warmly patient smile with any and all customer bobbles. (not reading clearly written signs and missing that the paper to be completed was clearly highlighted at the key sections) Dog friendly and very clean. Place is a little run down. Room bathroom door pretty messy at the base, and the suite room bedroom was a little small, with the desk and chair not easily accessible. There is no breakfast dining area, but there is a pool and gym and washer/dryer facilities. Room kitchen facilities, fridge, microwave, coffee maker, stove top, dishes, table top for dining, etc. were great as was the suite sitting area. Even with some of the cons, would stay again.

Agneschip

"Great stay"

Reviewed September 02, 2023

Nice little hotel for me. The staff were friendly and very helpful. The rooms were clean and the bed was SUPER comfortable. Each room has a kitchen area if you plan to cook. There is a small gym and washers and dryers are available. Servers restaurants are near by. Call and Wood and tap are a must try.

cecesimms

Boston, Massachusetts

"Loved the pool!"

Reviewed August 07, 2022

The pool, with accompanying hot tub, was the best part about this hotel. The room was clean, and had everything you would expect. Kudos to the friendly person who checked us in and patiently answered all our questions. The only comment I have is that the comforter was a bit slippery and I felt like I was struggling in the night to keep it on the bed. Would definitely stay again.

davidhR3616UM

"A Cut Above The Rest"

Reviewed March 14, 2022

I have been staying in West Springfield for years and years. Mostly on business and now transporting my daughter to UMASS. I have stayed in multiple hotels multiple times in the last 20 years. Unfortunately several of them have gone downhill recently as parent companies seemed to have NOT reinvested in their product. This however is not the case for Candlewood. IHG who owns this property as well as Holiday Inn has done a great job keeping this place up. The rooms are good size, the beds are very comfortable and everything is clean and works the way it is supposed to. I always have a comfortable stay. The price for what you get is very reasonable and the staff is very friendly.

CoachK2525

Dedham, Massachusetts

"Will definitely use again!!"

Reviewed September 20, 2021

Here for the Big E with 3 rooms and 6 people--and not a negative word in the crew!. Starts with amazing staff and goes through clean rooms, great locale, spacious rooms, gazebo, pool area, etc/ Thanks and see you again!!

View all 164 Tripadvisor Reviews

Candlewood Suites West Springfield, an IHG Hotel is located at 572 Riverdale Street • West Springfield, MA 01089

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Lake Compounce

Frequently Asked Questions about Candlewood Suites West Springfield, an IHG Hotel

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is Candlewood Suites West Springfield, an IHG Hotel pet-friendly?

Pets are allowed. There is a non-refundable pet fee of USD 25 per dog per night, up to a maximum of USD 150 for 7 nights. The hotel allows a maximum of 2 pets per room, with a weight limit of 80 lbs. American Staffordshire Terriers/ Pitbulls breed and cats are not allowed. Updated vaccinations are required. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.