Universal's Loews Portofino Bay Hotel in Orlando, FL

5601 Universal BlvdOrlando, FL 32819
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Immerse yourself in an Italian-inspired resort… in Orlando. Universal’s Loews Portofino Bay Hotel captures the essence of old Italy with Italian decor, landscaping, and amenities. Gelato, anyone? Accommodations include coffee makers, free WiFi, 100% cotton sheets, and other convenient amenities. While at the hotel, splash around at the pool or listen to Musica della Notte performed each night.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • Stay connected with free WiFi access throughout the hotel.
  • Pet-friendly accommodations are available for cats and dogs.
  • Splash around at the Roman aqueduct-themed water slide, children’s pool, and beach.
  • The hotel is 100% smoke-free.
  • Take advantage of the wealth of shopping opportunities at the resort.
  • Use the convenient shuttles and walking paths to enter the theme parks.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Sauna
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Waterslide
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
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from Universal's Loews Portofino Bay Hotel
Check-In: 4:00pm Check-Out: 11:00am

Property Location
With a stay at Universal's Loews Portofino Bay Hotel in Orlando, you'll be near the bay and minutes from Universal Studios Florida™ and Universal CityWalk™. This 4-star resort is within close proximity of Universal’s Islands of Adventure™ and Universal’s Volcano Bay™.

Make yourself at home in one of the 750 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a waterslide. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Tripster Customer Reviews

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TripAdvisor Reviews
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Frank C
Hartford, Connecticut
TripAdvisor user rating 5 out of 5
Reviewed September 21, 2019 NEW
This was our 1st time at the Portofino Bay and it was GREAT! We've been staying at the Royal Pacific which is nice and family oriented, not that the Portofoino isn't it's just that they have an adult side too which is really nice. The staff we're very accommodating and the facility itself is very Italian. Our room was overlooking the bay so we were able to watch the coming and going of everyday activities. The Bay side rooms are subject to a bit of outdoor noise which for the most part is pleasant. If you're looking for a room with a great view and less activity then the adult pool side rooms are your best bet. The boat ride to the parks is a better deal then walking, we like to walk and did take the path a few time but once we gave the boat ride a go, we were sold. It runs every 15 minutes or so and the ride itself is fairly short. We booked our room with the Club lounge option and for us it is worth it. Breakfast is the same everyday but there is plenty and it is good. Scrambled eggs, meat selection, hot and cold cereal muffins and toast. Coffee, milk and of course fresh fruit. Lunch was unimpressive, peanut butter and jelly sandwich that's about it. Supper was fine each day was something different Italian, Mexican, Greek, American were the choices we had; good but simple and eat as much as you enjoy. Beer and wine with cheese was a nice touch for the evening although it ended before the nightly treats of cookies and assorted pies or cake. Of course you have coffee, water, juice and soda at every serving. There is a 3rd pool, the hillside pool, small, quite and kind of toward the rear of the resort, we didn't try it but it did look inviting. The only thing that I didn't care for was the separate pass key for the lounge, when you're caring 2 passes already 1 extra is a pain. Park pass, room pass and a lounge pass. At the Royal your room key is your lounge pass and your express pass as well. Overall, I'm looking forward to staying there again.
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Chris D
TripAdvisor user rating 5 out of 5
Reviewed September 20, 2019 NEW
I decided on this hotel due to it being slightly cheaper at the time then the other higher end hotels. I am truly glad I did and from the moment I checked in, you're treated with a kind front desk attendant, who makes the original check in a lot more pleasant. When you get into the hotel it is MASSIVE, but once you know where you're going it is easy to get around. Their service to the park is so convenient, I never waited longer than 5 minutes for a boat to be arriving. They service until 2am and make things so much fun if you're going to Halloween Horror nights like my family. Also advice we found out to late, they have a lot of activities on property particularly after park close, such as a pool movie night which was one of our favorite experiences. So definitely don't think this place as just a place to sleep, before going to the park. This place is a lot more
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"Nice vacation"
TripAdvisor user rating 5 out of 5
Reviewed September 20, 2019 NEW
Had a great time. The water taxi to the parks is wonderful. Easy to get park passes, restaurants were very good and atmosphere of the entire place is wonderful. The pools were clean and comfortable. Would stay here again.
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Tallahassee, Florida
"Very poor service and communication"
TripAdvisor user rating 3 out of 5
Reviewed September 19, 2019 NEW
I have stayed at the Portofino on several different occasions, but this was a horrible experience. Our room was on the 2nd floor overlooking the beach pool. The noise level was horrible. I complained several times and nothing was done to reduce the noise or make my stay more comfortable. I was told when making the reservations that there was a shuttle to take us to the other properties. Well, that's true - but what they didn't tell you is you have to take a water taxi/shuttle to city walk, then back to another hotel, then walk to another hotel. So yes, it was available, but it was a long way to get to the other properties. Restaurants were closed at resort and no mention when we checked in that they would be closed. Housekeeping didn't even come to our room the second day we were there. We were gone from 8 a.m. until 4 p.m. and they never even came. All in all, this was not a good experience. And it's a shame since I bragged so much about the place to my partner.
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Wake Forest, North Carolina
"Nicole Weeks resort review"
TripAdvisor user rating 5 out of 5
Reviewed September 19, 2019 NEW
Great experience at hotel and at parks. Customer service was excellent. Resort was beautiful and we stayed club level for the first time and will definitely stay club level again. The value for club level was exceptional. The food in the lunge was beyond our expectations.
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Universal's Loews Portofino Bay Hotel is located at 5601 Universal BlvdOrlando, FL 32819
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Frequently Asked Questions about Universal's Loews Portofino Bay Hotel

Can I reserve a smoking room?
No. The hotel is 100% non-smoking.

Is the hotel pet-friendly?
Yes. A maximum of two (2) pets per room apply for a nightly fee of $50 with a maximum of $150 per stay.

Does the hotel offer parking?
Yes. Both self-parking and valet parking are available for an additional fee:

  • Valet parking: $36 per vehicle, per night
  • Self-parking: $27 per vehicle, per night
  • Day parking: $41 per vehicle, per day

Can I request a crib or rollaway bed?
Cribs are available free of charge.

Does the hotel offer Internet access?
Yes. Guests can use the complimentary WiFi.

Is a complimentary breakfast served?
No. However, the hotel has several restaurants and cafes on-site for guests to enjoy.

Is there a theme park shuttle?
Yes. Guests can use the walkways or the complimentary shuttle bus to access the theme parks.

Does the hotel offer complimentary airport transportation?

Does the hotel have a pool?
Yes. The hotel has three themed swimming pools, poolside cabanas, and hot tubs.

Will my room include a mini-fridge and/or microwave?
Rooms include a mini-fridge.

Will my room include a safe?

What is the minimum age to check-in?
Guests must be at least 21 years old to check-in to the hotel.