Universal's Loews Portofino Bay Hotel in Orlando, FL

5601 Universal BlvdOrlando, FL 32819
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Immerse yourself in an Italian-inspired resort… in Orlando. Universal’s Loews Portofino Bay Hotel captures the essence of old Italy with Italian decor, landscaping, and amenities. Gelato, anyone? Accommodations include coffee makers, free WiFi, 100% cotton sheets, and other convenient amenities. While at the hotel, splash around at the pool or listen to Musica della Notte performed each night.

Important Information

You must present a photo ID and E-ticket when checking in. A credit card is required for deposit upon check-in. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • Stay connected with free WiFi access throughout the hotel.
  • Pet-friendly accommodations are available for cats and dogs.
  • Splash around at the Roman aqueduct-themed water slide, children’s pool, and beach.
  • The hotel is 100% smoke-free.
  • Take advantage of the wealth of shopping opportunities at the resort.
  • Use the convenient shuttles and walking paths to enter the theme parks.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Sauna
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Waterslide
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
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from Universal's Loews Portofino Bay Hotel
Check-In: 4:00pm Check-Out: 11:00am

Property Location
With a stay at Universal's Loews Portofino Bay Hotel in Orlando, you'll be near the bay and minutes from Universal Studios Florida™ and Universal CityWalk™. This 4-star resort is within close proximity of Universal’s Islands of Adventure™ and Universal’s Volcano Bay™.

Make yourself at home in one of the 750 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a waterslide. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Tripster Customer Reviews

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TripAdvisor Reviews
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Oxford, Michigan
"Wonderful experience and clean"
TripAdvisor user rating 5 out of 5
Reviewed January 27, 2020 NEW
We loved this resort. I have nothing to compare it to as this is the only time I have been to the Universal area but this hotel exceeded our expectations for sure. They were welcoming and always greeted with a smile no matter where you were in the hotel. They went above and beyond to make sure that every guest had a great experience. The room was spacious and clean. The pool was amazing. Heated and a water slide! We spent an entire day at the pool and never got bored of it. There were always people walking around to take food or drink orders and make sure you were comfortable. Games planned every hour for the kids and adults and a favorite was at 8:30 pm every night they had a movie pool side. I highly recommend the club level access. Having the breakfast buffet open until 10:30 was a huge bonus. The dinner was always good too. We have nothing bad to say about this hotel. In the future we will probably come and stay at this resort for a more relaxing vacation and not even do the Universal parks. Fitness center was amazing! Lots of equipment to pick from. Tons of amenities right on property including some great restaurants. Big perk is the water taxi to city walk. Beautiful short ride to get to and from the parks.
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"Wonderful club level stay"
TripAdvisor user rating 5 out of 5
Reviewed January 26, 2020 NEW
We loved our stay at Portofino Bay. Our club level room was clean and comfortable - the beds were amazing! The room condition was just starting to show some wear, but overall nicely appointed.m and the bathroom was enormous for a hotel. The staff were highly professional and courteous. We appreciated the club lounge staff and excellent food with a delicious and healthy array of offerings. Easy access to the water taxi made getting to the parks easy and fun and the shuttle to Volcano Bay ran frequently making that a very brief wait to go either direction. Inside the parks we appreciated the Unlimited Express Passes even though we probably didn’t need them in mid-January as lines were pretty short. But being able to walk on each ride was great! We enjoyed the beautiful views from our room and did check out one of the pool areas one evening. Again, staff were attentive and abundant and the pool area was nicely maintained with very comfortable chaises. The only con was the lack of hot water. It was necessary to run water for several minutes to shower and you could lose hot water part way through your shower. We would definitely recommend a club level stay at Loews Portofino Bay!
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Berlin, Germany
"Nice for a themed Hotel "
TripAdvisor user rating 4 out of 5
Reviewed January 24, 2020 NEW
We stayed here three nights as a base for our visits for Universal and Animal Kingdom. If you add up the free perks (free fast passes for the park) it’s reasonably priced and a decent hotel for the money. It has some wear and tear from the family traffic. And, the toiletry amenities are seriously cheap and lacking. But the staff is superb, the water taxi fantastic, and their restaurants quite good- especially Mamma Dellas
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"Wonderful experience"
TripAdvisor user rating 5 out of 5
Reviewed January 23, 2020 NEW
The Portofino was very clean, well laid out, great food choices, swimming pools spas etc. Very quiet spacious rooms and the Water Taxi was always there ready to take you to the park I would stay there again for sure!
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Cleveland, Ohio
"A little room for improvement."
TripAdvisor user rating 4 out of 5
Reviewed January 20, 2020 NEW
We had a pleasant stay at the Portofino. We were there for three nights and had a Club 2 Queen room. When I made my online reservation I had requested a high floor room but what I actually got was a courtyard room, which I'm glad I did. It had a patio with chairs overlooking a lovely courtyard. It was a very peaceful setting and we enjoyed sitting out there in the evenings sipping wine. The room itself was very spacious with plenty of outlets to charge our devices and the bedding was comfortable and clean, as was the rest of the room. The bathroom had plenty of space to move around in however the shower itself was extremely small. It was awkwardly place in the corner of the bathroom and wasn't even big enough for me to wash my hair in. My elbows would hit the walls when every I raised them to scrub my head. It was claustrophobic. It also lacked adequate shelving for all my toiletries. The bathroom itself did have plenty of room to make that shower larger. Whoever designed it did a poor job. The decor of the room was starting to look a little tired. There were scuff marks and dents on the walls and furniture. It appeared as if some renovations were being done on other parts of the resort. Hopefully the area our rooms were in will be next. The fact that the hotel was situated so close to Universal Studios was a huge plus. The water taxi made getting there a breeze. We visited in early November so the resort almost felt deserted which meant that the parks were less crowded as well. Staff was very friendly, knowledgeable and accommodating.
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Frequently Asked Questions about Universal's Loews Portofino Bay Hotel

Can I reserve a smoking room?
No. The hotel is 100% non-smoking.

Is the hotel pet-friendly?
Yes. A maximum of two (2) pets per room apply for a nightly fee of $50 with a maximum of $150 per stay.

Does the hotel offer parking?
Yes. Both self-parking and valet parking are available for an additional fee:

  • Valet parking: $36 per vehicle, per night
  • Self-parking: $27 per vehicle, per night
  • Day parking: $41 per vehicle, per day

Can I request a crib or rollaway bed?
Cribs are available free of charge.

Does the hotel offer Internet access?
Yes. Guests can use the complimentary WiFi.

Is a complimentary breakfast served?
No. However, the hotel has several restaurants and cafes on-site for guests to enjoy.

Is there a theme park shuttle?
Yes. Guests can use the walkways or the complimentary shuttle bus to access the theme parks.

Does the hotel offer complimentary airport transportation?

Does the hotel have a pool?
Yes. The hotel has three themed swimming pools, poolside cabanas, and hot tubs.

Will my room include a mini-fridge and/or microwave?
Rooms include a mini-fridge.

Will my room include a safe?

What is the minimum age to check-in?
Guests must be at least 21 years old to check-in to the hotel.