Universal's Loews Portofino Bay Hotel in Orlando, FL

5601 Universal BlvdOrlando, FL 32819
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Immerse yourself in an Italian-inspired resort… in Orlando. Universal’s Loews Portofino Bay Hotel captures the essence of old Italy with Italian decor, landscaping, and amenities. Gelato, anyone? Accommodations include coffee makers, free WiFi, 100% cotton sheets, and other convenient amenities. While at the hotel, splash around at the pool or listen to Musica della Notte performed each night.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • Stay connected with free WiFi access throughout the hotel.
  • Pet-friendly accommodations are available for cats and dogs.
  • Splash around at the Roman aqueduct-themed water slide, children’s pool, and beach.
  • The hotel is 100% smoke-free.
  • Take advantage of the wealth of shopping opportunities at the resort.
  • Use the convenient shuttles and walking paths to enter the theme parks.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Sauna
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Waterslide
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
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from Universal's Loews Portofino Bay Hotel
Check-In: 4:00pm Check-Out: 11:00am

Property Location
With a stay at Universal's Loews Portofino Bay Hotel in Orlando, you'll be near the bay and minutes from Universal Studios Florida™ and Universal CityWalk™. This 4-star resort is within close proximity of Universal’s Islands of Adventure™ and Universal’s Volcano Bay™.

Make yourself at home in one of the 750 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a waterslide. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Tripster Customer Reviews

Have you been to Universal's Loews Portofino Bay Hotel? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Cartersville, Georgia
"Always wanted to stay here, FINALLY did! 🙌"
TripAdvisor user rating 2 out of 5
Reviewed November 13, 2019 NEW
My husband and I traveled for our birthday November 8th and stayed at this resort. The pictures don't do it justice. It's a gorgeous property with amazing Italian food right there onsite. I will never stay here again though due to the service we received. We spent a long day in the parks and came back to our room being ready to check in. As soon as we opened the door we got hit with a strong feces smell. It literally smelled like an animal had freshly did its business in the room. Long story short we discovered that the toilet was not working. It still had remnants left in it from the previous tenants or housekeeping. It would not flush and was completely gross. We spoke with the front desk and was told they would move us to another room and/or have maintenance come down immediately and fix the issue. Neither happened. We waited a few hours and walked up to the desk. They advised us that the property was sold out and we couldn't be moved. Okay, so where's maintenance at then? They are on their way to your room, we were told. I guess they got lost in the property because they never came to our room. I literally paid $400 a night to smell feces all night long. Completely unacceptable for this quality of resort, not to mention GROSS. We checked out the next day, extremely disappointed. Happy Birthday to us! We got to smell 💩 all night. 🤦‍♀️👎
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Port Saint Lucie, Florida
"AMazing stay"
TripAdvisor user rating 5 out of 5
Reviewed November 12, 2019 NEW
We stayed at Portofino and had the best stay. From valet to check in , room, view, water taxi to parks....everything was great. The employees were so helpful and pleasant. They went out of their way to make sure we were comfortable and if we needed anything. I will return in the future . Thank you
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Chicago, Illinois
"Universal vacation"
TripAdvisor user rating 4 out of 5
Reviewed November 12, 2019 NEW
We visited Universal and stayed at the Portofino Bay hotel. For the most part we had a great time but I was disappointed with the room we were assigned. I paid for a bay view room but my view was blocked by large trees and bushes. I was given a credit of $160 but still would of preferred a better view. Housekeeping made the beds tater poorly which for the flagship hotel at Universal was surprising - we didn’t complain we just dealt with it. We enjoyed our stay and will come back again- hopefully we won’t experience these small inconveniences
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Dallas, Texas
"Beautiful Establishment"
TripAdvisor user rating 4 out of 5
Reviewed November 12, 2019 NEW
Portofino Bay is a beautiful place to stay. The staff is very friendly and helpful. The resort style hotel is awesome. The water taxi is so relaxing and calming, just ride it for the experience. The rooms are spacious and clean and they keep them very tidy during your stay.
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Rachel A
"Not what I was expecting"
TripAdvisor user rating 3 out of 5
Reviewed November 12, 2019 NEW
I was expecting a five star service instead it felt like a three star service, I have stayed at the cabana Bay once and the service was better there and it is considered as one of universals lower price hotels.
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Universal's Loews Portofino Bay Hotel is located at 5601 Universal BlvdOrlando, FL 32819
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Frequently Asked Questions about Universal's Loews Portofino Bay Hotel

Can I reserve a smoking room?
No. The hotel is 100% non-smoking.

Is the hotel pet-friendly?
Yes. A maximum of two (2) pets per room apply for a nightly fee of $50 with a maximum of $150 per stay.

Does the hotel offer parking?
Yes. Both self-parking and valet parking are available for an additional fee:

  • Valet parking: $36 per vehicle, per night
  • Self-parking: $27 per vehicle, per night
  • Day parking: $41 per vehicle, per day

Can I request a crib or rollaway bed?
Cribs are available free of charge.

Does the hotel offer Internet access?
Yes. Guests can use the complimentary WiFi.

Is a complimentary breakfast served?
No. However, the hotel has several restaurants and cafes on-site for guests to enjoy.

Is there a theme park shuttle?
Yes. Guests can use the walkways or the complimentary shuttle bus to access the theme parks.

Does the hotel offer complimentary airport transportation?

Does the hotel have a pool?
Yes. The hotel has three themed swimming pools, poolside cabanas, and hot tubs.

Will my room include a mini-fridge and/or microwave?
Rooms include a mini-fridge.

Will my room include a safe?

What is the minimum age to check-in?
Guests must be at least 21 years old to check-in to the hotel.