The Phantom of the Opera in New York, NY

Majestic Theatre 245 West 44th Street New York, NY 10036
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Overview

The longest-running musical in Broadway history, “The Phantom of the Opera” is a romantic, yet haunting show that thrills, enchants and excites. Featured at Majestic Theatre, the timeless musical tells a tale of a deformed composer who haunts the Paris Opera House and obsesses over a young chorus girl. With extravagant scenery, costumes and special effects, the show is truly a magical experience.

Good To Know

from Ashley, one of our New York Travel Experts
  • Show is approximately 2 hours and 30 minutes (1 intermission).
  • Recommended for ages 8 years and up.
  • Absolutely no recording devices are allowed in the theatre, including still cameras.
  • Doors open 45 minutes prior to show time.
  • A timeless story with an unforgettable score by Andrew Lloyd Webber.

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Insights from Tripster's own team members

Anne Mercer

A classic Broadway show that should be on everyone’s “must-see” list. To this day I am amazed by the theatrics and mechanics of the boat scene!

Description

from The Phantom of the Opera
Broadway’s longest running musical.

For over 25 years, PHANTOM has been the Broadway musical all others are measured against. The timeless story, the unforgettable score, an undeniable obsession that could never die.

PHANTOM is based on the novel by Gaston Leroux. It tells the story of the hideously deformed Phantom who lurks beneath the stage of the Paris Opera, exercising a reign of terror over its occupants. The phantom falls in love with the young Soprano devoting himself to creating a new star for the Opera by nurturing her extraordinary talents and employing all the skills at his disposal.

Winner of seven 1988 Tony® Awards including Best Musical, Andrew Lloyd Webber's masterwork is more than the longest-running musical in Broadway history - it's an international phenomenon that unmasks emotions like no other show can, leaving audiences everywhere breathless.

Andrew Lloyd Webber’s mesmerizing score along with jaw-dropping scenery and breathtaking special effects, magically combine to bring this tragic love story to life each night.

This show is approximately 2 hours and 30 minutes with one intermission.
Recommended for ages 6 years and up.

Tripster Customer Reviews

4 Reviews
Ashley Abbott
Mooresville, IN
6 Reviews
Verified Traveler
"The best feature in NYC!"
March 2016
My husband and I attended this broadway the first week of March 2016. We were a little skeptical as our favorite version of the show is the 25th anniversary show at the Royal Albert Hall. We were NOT disappointed with this broadwAy production in NYC. It was everything we expected and more and loved every minute of it. We purchased our tickets through Reserve NYC and got 2nd row seats for discounted prices!
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Tip: Show up more than an hour early, lines can be long and hectic. You do not need to wait in the ticket box office line if you buy your tickets through here, just go straight in to the main entrance line.

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Moesha Stiles
CA
1 Review
Verified Traveler
"Phantom of the Opera"
October 2015
The play was amazing! The company and service was excellent. I would definitely do it again.
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Artrenity B.
Long Beach, CA
1 Review
Verified Traveler
"My favorite play on Broadway! !!!!"
July 2015
The Phantom of the Opera is my all time favorite play and to have an opportunity to see it center stage just a couple of rolls back in New York City on Broadway is an experience like no other and I will remember this always. Couldn't have gotten this great seat if it hadn't been for reserve new york.
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Tip: Arrive early and keep in mind that most of the theater's end around the same time so the streets will be very very crowd.

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Jennifer Gipe
chambersburg , PA
2 Reviews
Verified Traveler
"moving experience!"
May 2015
The show was of course amazing and everything we wanted it to be for a romantic getaway! The people working in the building were kind and helpful and the actors were brilliant! Every thing about the show was better than I could've imagined.
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Tip: get there early and get the souvenir cup

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TripAdvisor Reviews
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dlewis283
"Phenomenal"
TripAdvisor user rating 5 out of 5
Reviewed May 13, 2019 NEW
Took my 21 year old son & his friends to see this live and it was spectacular! The cast was superb, the orchestra was amazing, and the ambience was above and beyond what we expected! You will not go wrong with seeing this show live and in person! We are ready to see again....and again!
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Tsakmaria
Central Greece, Greece
"Phantom of the opera"
TripAdvisor user rating 5 out of 5
Reviewed May 08, 2019 NEW
Although I am not a musical fan the phantom of the opera was really impressive and tha cast was excellent.
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Momof4Girls23
Washington, Indiana
"Beautiful"
TripAdvisor user rating 5 out of 5
Reviewed April 30, 2019 NEW
I've always claimed to not be a fan of musicals. I would still say I am not a fan, but I would also say I would watch this again in a minute! From the very beginning, I was mesmerized. The stage, the effects, the story, and the music were incredible! I was so overwhelmed I couldn't even describe the emotions I was experiencing! It was captivating! I would say it is a definite must visit and one of the major highlights of my NY trip.
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Renato D
Montreal
"WOW! My 2nd Broadway show and I was blown away"
TripAdvisor user rating 5 out of 5
Reviewed April 25, 2019 NEW
I am not a fan of mucicals but taking my wife to NYC for a long weekend meant going to see the Phantom. I spent ALOT of money to see this show and I do not regrtet it. Everything from the costumes to the set and the singing were just out of this world. The only negative thing I have to say is that people should get thrown out got constantly going on their cell phones while the play is on. I complained to the usher and all he did is ask the woman next to me to stop it during the intermission, but she continued afterwards.
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Bombsie21
"The Highlight of my Trip!"
TripAdvisor user rating 5 out of 5
Reviewed April 15, 2019
I saw this over a week and a half ago and I still have the songs in my head. The best part of my trip was going to see this. Brilliant actors and singers and would highly recommend anyone to go. It was my first ever Broadway experience and won't be my last!
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Frequently Asked Questions about The Phantom of the Opera

Where is the theater located?
The Phantom of the Opera is performed at the Majestic Theatre located at 247 West 44th Street, New York, NY 10036.

How long is the show?
The show is approximately 2 hours and 30 minutes long with a 15-minute intermission.

Is the Majestic Theatre wheelchair accessible?

The theater is not entirely wheelchair accessible. There are no steps to the designated wheelchair seating in the orchestra section. However, all other sections require stair access.

Can I bring my camera to the theater?
Absolutely no photography or video is allowed into the theater.

When should I arrive for my show?
The theater doors open approximately 45 minutes before the show. It is recommended that audiences arrive at least 30 minutes prior to the show beginning to find their seats, browse the available show merchandise, and settle in before showtime.

Is this show appropriate for children?
Yes. Children under the age of 4 are not permitted into the theater. This show is recommended for children ages 12 and older.

Are concessions available for purchase within the theater?
Yes. Soft drinks, water, cocktails, candy, and show merchandise (no food) are available for purchase at the Majestic Theatre. No food is allowed into the theater.