The Paul Hotel in New York, NY

32 W. 29th StreetNew York, NY 10001
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Located in the NoMad district of Manhattan, the Paul Hotel is ideal for curious travelers wanting to feel like a true New Yorker. With a prime location and premium amenities, guests feel right at home in the center of NYC. Rooms feature modern decor with flat-screen TVs, complimentary bath amenities, and a patio. Dine at Paul Bar & Restaurant or venture out into the Big Apple for a bite to eat.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Game Room
  • Handicapped Access
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Ice Machines
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Patio/Veranda
  • Breakfast (surcharge)
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from The Paul Hotel NYC
Check-In: 4:00pm Check-Out: 11:00am
The Paul Hotel is a family owned business which strives to replicate their own family values throughout their organization. Hotel guests are indulged with a clear, direct, and focused attention to their needs. A Paul guest is greeted with utilitarian effort and an easy going atmosphere. The Paul Hotel is home to Paul the Nomad who is planting his roots at 32 West 29th street; in his home Paul guests are the priority.

Inspired by the mercantile history of the Flower District, the newly constructed 21-story, 50,000 square foot building was designed by Matt Markowitz Architects and Sharma Group Development. The hotel takes its cue from the history and character of the surrounding NoMad neighborhood with details inspired by the textures and energies of the city and its iconic skyline. The NoMad areas resurgence is due to the legacy of its fine architecture and the beautifully restored Madison Square Park.

From your first step into Paul's Drawing Room, you will be immersed in the distinctive, boutique character of THE PAUL. The design of its 122 residential-style guest rooms with expansive loft-style windows impart a light and airy atmosphere offering dramatic and unparalleled views of The Empire State Building to the North and The Freedom Tower to the South. All of PAUL's guestrooms are custom designed and softly integrate the urban landscape of the local neighborhood in unexpected and playful ways. The interior design team was led by Ronica Sharma of Sharma Group Development.

Tripster Customer Reviews

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TripAdvisor Reviews
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Kingston, Canada
"Little disappointed"
TripAdvisor user rating 3 out of 5
Reviewed November 16, 2019 NEW
Excessive early check in fee (room was ready) of $35 for arriving 45 minutes early. No personality or friendly vibe. Short staffed....could never even get to reception to ask a question. Bar service was bad / slow! 1 bottle of water for 2 people for 2 nights. 1 keurig coffee disk for 2 people for 2 nights. However good location and clean.
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"Improper charge "
TripAdvisor user rating 1 out of 5
Reviewed November 15, 2019 NEW
I do not recommend this hotel ... they said that have watched a movie that I didn’t watch. Even proving with photos that I was in a dinner at the time they said that I watched the movie, they said they could do nothing because the hotel would be charged by a partner company. They charged $ 19 for a service I didn't use and the guest simply has nothing to do. Think carefully before staying at this hotel. This system will make more victims, and may be charged over $ 100. I do not recommend this hotel mainly for this mistake and for the lack of commitment on the part of all hotel staff. Even realizing that I was absolutely right, they simply said they could do nothing.
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San Francisco, California
"I had a terrible experience at this hotel"
TripAdvisor user rating 2 out of 5
Reviewed November 07, 2019 NEW
I only give the Paul two stars because of the location ... otherwise it's one. Everything else about my stay was terrible. First the room was poorly lit, lacked a nightstand, and had no full length mirror. The bed was very uncomfortable. The elevators are VERY slow. The bathroom had no light over the mirror and no counter space. The service was also bad. Housekeeping did not clean our room one day and did not replenish coffee supplies on three days (we were there for 5 days), But the worst is when you complain to hotel staff and that make you repeat the same complaints over and over but NEVER do anything about it. Even at the end of my stay, I took the time to fill out a form about my stay ... all I got back was an email (from a non-responding address) saying "I'm sorry" from a customer service associate. No offer to make it right or anything. This company has zero idea how to build customer loyalty.
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"Got trapped in my hotel bathroom and had to yell for help"
TripAdvisor user rating 1 out of 5
Reviewed November 05, 2019 NEW
There is a sliding door on the bathroom, and a wardrobe right up next to it. I made the mistake of leaving a drawer open from the wardrobe, entering the bathroom, and sliding the bathroom door behind me. When I went to slide the door back open and leave, the wardrobe drawer I left open, was preventing the sliding door from opening. I am claustrophobic, did not have my phone in the bathroom with me and had to yell for help, until the cleaning staff finally heard me, called for someone to open my hotel room door and let me out. I was there for some time and I was very panicked about the whole situation and cried, completely blown away that this could even happen. What’s worse is that the cleaning staff said “this happens sometimes” and the situation could have been completely avoided if they simply addressed the issue by warning guests, providing a sign, or moving the wardrobe away from the wall. When I told the receptionist what happened to me, not a single “I am sorry that happened” was offered. Customer service 101. I asked how they would make it right, gave them 2 days to respond to me after filing my complaint and now am writing this review because they never called or emailed me back and clearly do not care about customer service. Thanks, The Paul NYC. I’ll make sure to post this wherever I can review your property online and hopefully no one else has to get trapped in their hotel bathroom in the future at your property due to your negligence.
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"Great location"
TripAdvisor user rating 4 out of 5
Reviewed November 05, 2019 NEW
It is located walking distance to Penn Station since we took NJ transit in from Newark. Due to the construction of the building next door, it was noisy but they furnished ear plugs in the room. The room was spacious by NY standards for 2 double beds.
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Frequently Asked Questions about The Paul Hotel NYC

Where is the Paul Hotel located?
The Paul Hotel is located at 32 West 29th Street, New York, New York (between Broadway and 6th Ave) in the NoMad district of Manhattan.

Where is the closest subway stop?
The Paul Hotel is a minute long walk away from the 28th Street subway stop.

Is there an airport shuttle to and from the hotel?
Airport shuttles can be arranged through the hotel with advance notice. Please call the number on your e-Ticket to make airport transportation plans with the Paul Hotel.

Is this hotel pet-friendly?
No. Only certified service animals are welcome on hotel property.

Can I reserve a smoking room?
This hotel is a smoke-free property. Guests caught violating the non-smoking policy will be fined.

Is parking available?
The hotel provides self- and valet parking for a fee. Self-parking is available for $45 per night while valet parking is offered for $55 per night.

Can I request a crib or rollaway bed?
The hotel does not offer rollaway beds or cribs for guests.

Does the hotel have Internet access?
Yes. The Paul Hotel offers both wired and wireless Internet access free of charge.

What NYC attractions are located nearby?
The Paul Hotel puts guests in the center of the Big Apple. The following attractions, places, and landmarks are located near the hotel:

  • The Empire State Building
  • Union Square
  • Central Park
  • Gramercy Park
  • Macy’s
  • Madison Square Garden
  • Saks 5th Avenue
  • Times Square