The Paul Hotel in New York, NY

32 W. 29th StreetNew York, NY 10001
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Located in the NoMad district of Manhattan, the Paul Hotel is ideal for curious travelers wanting to feel like a true New Yorker. With a prime location and premium amenities, guests feel right at home in the center of NYC. Rooms feature modern decor with flat-screen TVs, complimentary bath amenities, and a patio. Dine at Paul Bar & Restaurant or venture out into the Big Apple for a bite to eat.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Game Room
  • Handicapped Access
  • Keyless Room Locks
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Ice Machines
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Patio/Veranda
  • Breakfast (surcharge)
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from The Paul Hotel NYC
Check-In: 4:00pm Check-Out: 11:00am
The Paul Hotel is a family owned business which strives to replicate their own family values throughout their organization. Hotel guests are indulged with a clear, direct, and focused attention to their needs. A Paul guest is greeted with utilitarian effort and an easy going atmosphere. The Paul Hotel is home to Paul the Nomad who is planting his roots at 32 West 29th street; in his home Paul guests are the priority.

Inspired by the mercantile history of the Flower District, the newly constructed 21-story, 50,000 square foot building was designed by Matt Markowitz Architects and Sharma Group Development. The hotel takes its cue from the history and character of the surrounding NoMad neighborhood with details inspired by the textures and energies of the city and its iconic skyline. The NoMad areas resurgence is due to the legacy of its fine architecture and the beautifully restored Madison Square Park.

From your first step into Paul's Drawing Room, you will be immersed in the distinctive, boutique character of THE PAUL. The design of its 122 residential-style guest rooms with expansive loft-style windows impart a light and airy atmosphere offering dramatic and unparalleled views of The Empire State Building to the North and The Freedom Tower to the South. All of PAUL's guestrooms are custom designed and softly integrate the urban landscape of the local neighborhood in unexpected and playful ways. The interior design team was led by Ronica Sharma of Sharma Group Development.

New York City Customer Reviews

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TripAdvisor Reviews
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Tara P
Seattle, Washington
"Not worth the stress or false promises."
TripAdvisor user rating 1 out of 5
Reviewed July 17, 2019 NEW
We reserved two rooms at the Paul for my Canadian mother in laws 60th birthday party. When we arrived at 9:45pm only one room was ready, and we had to wait 20 minutes for the other room to be ready. My mother in laws room, which she shared with her sister was just fine, but the room four of us shared...oye. I kept reading reviews before our trip that the AC in some rooms were having issues. Knowing what NYC summers are like, I was getting a bit nervous upon reading this numerous times in recent reviews. And sure enough, our room had horrible AC. They offered to come and fix it for us the next day after laying in pools of sweat at night. We explained to them that our mom's room was set at 67 and ours was at 67 and it was a 180 difference in temp. The fix did nothing. I'm not even sure they showed up to fix it they just said they would. We just learned that if you turned it off and on about three times it would stay on for a bit. Which is annoying. On top of that one of the women in our room had placed her necklace and diamond earrings in a cup near her suitcase. We came back noticing we had new towels and the beds had been made, but we also noticed the cup was missing with the jewelry. Which is odd, because there were clothing tags of purchased items still laying on the desk. And I feel like if you are going to throw a cup away you would look inside to make sure it wasn't going to splash when tossing it or feeling a weight in the cup when you lift it up would make your common sense kick in and look down into it. So, after searching all of the room for the missing items...we called management, they claimed to go through the garbage for 15 minutes and found nothing. So we are assuming it was stolen if they didn't find anything. We asked management that no one comes into our room for the remainder of our trip, that we would get toiletries and towels when we needed at the front desk....bring on the next day. We got back from a long hot and humid day in NYC to find our room not fully shut, literally OPEN while we were gone all day, as well as our beds made and towels renewed...explicitly after telling them not to come into our room, and we had a guarantee that they marked it on their guest list that our room was not to be touched or entered unless we were there. We raised hell, only to be told numerous times that the manager would contact us. Not ONCE we're we contacted. Even when we checked out, not a word was said about our entire stay there. It was disgusting. We weren't looking for a refund but for some answers and an apology. If you stay here, lock your stuff up. Rooms are small and lots of construction going on around the area, which is a given for NYC. I didn't mind that. What I did mind was false promises that our situation would be handled by a manager, and never actually hearing from that said manager. At this point, I don't even think this hotel even has a manager.
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Southampton, United Kingdom
"Below average"
TripAdvisor user rating 2 out of 5
Reviewed July 12, 2019 NEW
The only good thing about this hotel is the location. The staff are also friendly. The AC unit is incredible noisy; it sounded like it was about to blow up! Construction work didn’t help the sleepless nights either. When we arrived to our room, we had a complimentary small bottle of water although the hotel knew to expect 2 guests. The whole time we stayed, our floor did not get cleaned or swept once. We intentionally left a bit of card on the floor and it did not even get picked up. The windows were also filthy. Will not be staying here again.
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Washington DC, District of Columbia
"Enjoyable stay, great location"
TripAdvisor user rating 3 out of 5
Reviewed July 09, 2019 NEW
I enjoyed the playfulness of the hotel decor and my queen size room was spacious for Manhattan standards. The bathroom was also very large with a great shower. The bed was pretty comfortable, too. The location is unbeatable - just around the corner from the 28th St-Broadway Subway station and an easy walk to bars in Chelsea and down to Union Sq. The only thing that really annoyed me was the weird sound the AC unit made every time it turned off - it literally woke me up all night long during both nights of my stay. If they were to fix the AC noise, I'd stay again. Otherwise, it was nice but I'll look elsewhere for my next trip.
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Washington DC, District of Columbia
"Not a 4 star hotel"
TripAdvisor user rating 4 out of 5
Reviewed July 05, 2019 NEW
This is a typical boutique hotel with tiny rooms of the type proliferating in NYC. It was clean and attractive, and the staff was very helpful. However, this is no 4 star hotel, and I am somewhat outraged that it calls itself that. (Unable to leave a review or contact trivago or the booking site, It had the amenities of a 3-star. There is a small, outdoor rooftop bar/restaurant, which was OK but noisy and had inadequate seating (and indifferent service), and a full breakfast is offered for $14. Neither facility is operated by the hotel and you can't charge the bill to your room. There was also a bar that apparently isn't operated (maybe in the winter). Small lobby with one person at the desk. Other than the usual room amenities (hair dryer, toiletries, TV, Keurig), that was it. No concierge, no bellmen, no other services, no shop where you could buy batteries or a toothbrush. Minor and not so minor complaints: I had a room in the front on the 5th floor and it was very noisy. Music blaring on the street at night, construction noise starting early in the morning. The hotel website lead me to believe there was a refrigerator and minibar in the room, which wasn't the case. They brought in a fridge when I asked. Three TVs (one over the desk and one by each of the bunk beds) were operated by one remote and all came on or went off together. I had to unplug the two small ones unless I wanted to see the guide because the guide on the main TV didn't work. Two slow elevators and one frequently was out of service. No microwave available anywhere. On the positive side, the bed was comfortable, and at least there was a desk and a wardrobe with a drawer in the room (I stayed in one boutique hotel with no desk, no drawers at all, and no place to put a suitcase--I put my underwear in a wicker basket). (But because the wardrobe had shelves and the drawer below, and a safe in the clothes hanging part, clothes did not hang free.) And as I said, other than the service in the rooftop bar, the staff was very pleasant and helpful.
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"NYC Pride 2019"
TripAdvisor user rating 5 out of 5
Reviewed July 03, 2019 NEW
Clean room, comfortable ,quiet, location is great walking distance to restaurants subways shopping , safe area to walk at night . Friendly staff , quick check in and check out . I will recomend it , I will book again.
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Frequently Asked Questions about The Paul Hotel NYC

Where is the Paul Hotel located?
The Paul Hotel is located at 32 West 29th Street, New York, New York (between Broadway and 6th Ave) in the NoMad district of Manhattan.

Where is the closest subway stop?
The Paul Hotel is a minute long walk away from the 28th Street subway stop.

Is there an airport shuttle to and from the hotel?
Airport shuttles can be arranged through the hotel with advance notice. Please call the number on your e-Ticket to make airport transportation plans with the Paul Hotel.

Is this hotel pet-friendly?
No. Only certified service animals are welcome on hotel property.

Can I reserve a smoking room?
This hotel is a smoke-free property. Guests caught violating the non-smoking policy will be fined.

Is parking available?
The hotel provides self- and valet parking for a fee. Self-parking is available for $45 per night while valet parking is offered for $55 per night.

Can I request a crib or rollaway bed?
The hotel does not offer rollaway beds or cribs for guests.

Does the hotel have Internet access?
Yes. The Paul Hotel offers both wired and wireless Internet access free of charge.

What NYC attractions are located nearby?
The Paul Hotel puts guests in the center of the Big Apple. The following attractions, places, and landmarks are located near the hotel:

  • The Empire State Building
  • Union Square
  • Central Park
  • Gramercy Park
  • Macy’s
  • Madison Square Garden
  • Saks 5th Avenue
  • Times Square