The Collector Inn in St. Augustine, FL

It's like you enter a Historical, Whimsical World once you walk through the gates of "The Collector" We Spent 2 nites...Plenty of Great Photo areas on the Grounds....Flowers, Statues, Fire Pits Lit every evening for a wonderful ambiance...Very Comfy Bed and Spotless room...Nice waterfall shower...Excellent Friendly staff Welcome you with a Refreshing Sangria

We've been to the Collector once before and enjoy the authentic period setting style the Inn provides. It is a great location with several outstanding restaurants nearby within walking distance. The museum and college are right around the corner. The service staff does everything in their power to make your stay pleasant and enjoyable. A really neat spot for visiting the oldest city in America!

Did not disappoint! This place was awesome. Very relaxing stay, very clean, and all the staff were extremely friendly and helpful with anything I needed whether it be questions about the property or advice on places to go. Would stay again for sure.

We spent the night enroute to Treasure Island. The experience as a guest at The Collector was very nice. Matt checked us in and had good local suggestions. Joseph helped with our luggage and took care of our car. Lynn checked us out and was pleasant and friendly. John retrieved our car and helped with our luggage for our departure. All four, and other employees we interacted with were very nice. We really enjoyed our stay and hope to return for a longer stay in the future.

Just spoke to Matt at the front desk concerning a possible loss of my credit card. He said the room was already cleaned and someone checked in, but maybe not in the room. My reponse was that we left this morning- a day early so no one should be in there yet if according to their CLEANING policies EVERY room is suppose to stay empty for 24 hours. I actually asked this question in a very polite way only to be asked why am I so hostile?? Then he hangs up on me! The GM calls me back only to defend him and say he was trying to transfer me... LIES! He also didn't see the logic of why not refund one of our nights if we left early and he already booked the room??? CRAZY. We left early because of the misinformation from the front desk before we even checked in for our first day of stay. I spoke to the front desk 3 days before and was told the only thing not open is the Museam and school tours, which we were completely ok with. Only to get there and several stores and restaurants were closed including their own bar! My husband overheard an employee tell another guest that they may open their own bar if they can find a bartender. So is it closed for covid concerns or lack of staff??? Our room was nice and clean except for the rattling air conditioner that keeps you from sleeping which we reported yesterday. RUN and go to the Casa Monica which was alway in our past trips top notch and a remarkable experience:) We thought we would give this place a chance because of the great reviews only to be highly disppointed and cut our trip short. This was suppose to be a great celabration birthday weekend. BIG disappointment.