Disney's Polynesian Resort in Orlando, FL

1600 Seven Seas Dr.Lake Buena Vista, FL 32830
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Overview

An upscale South Pacific-themed resort situated near a large man-made lagoon, Disney’s Polynesian Village Resort features tropical-inspired accommodations with flat-screen TVs, free Wi-Fi, coffee makers and more. Guests can enjoy a volcano-shaped pool, free nightly movie screenings and daily shuttle services, and several dining options, including a character breakfast and a Polynesian luau.

Description

from Disney's Polynesian Village Resort
Check-In: 3:00pm Check-Out: 11:00am

Location.
Disney's Polynesian Resort is located on the beach in Lake Buena Vista, close to Palm Golf Course, Walt Disney World®, and Magic Kingdom®. Other points of interest near this resort include Epcot® and Richard Petty Driving Experience.

Property Features.
Dining options at Disney's Polynesian Resort include a restaurant and a coffee shop/café. A poolside bar and a bar/lounge are open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a children's pool, and a spa tub. Complimentary wireless Internet access is available in public areas. The property has a roundtrip airport shuttle, which is complimentary. Concierge services, limo/town car service, and tour assistance are available. Guest parking is complimentary. Additional property amenities include an arcade/game room, multilingual staff, and gift shops/newsstands. Guests have access to a partner property's health club. Please note the Nanea Volcano Pool and Silde will be closed July 26th through early 2015. •Great Ceremonial House lobby – Under renovation now through early 2015

Exclusive Disney Resort guest benefits include:

  • Extra Magic Hours: Take advantage of this unique opportunity to have a more private park experience. Each day, one of the four Walt Disney World theme parks opens one hour early or remains open up to two hours after regular closing time. Additionally, Disney Water Parks offer Extra Magic Hours during select times of year.

  • Complimentary Transportation: Avoid the hassle of driving and the cost of parking with Disney Resort’s complimentary transportation. Disney Resort guests have free access to complimentary transportation throughout Walt Disney World Resort—including transportation to and from Disney Theme Parks and Disney Water Parks. Travel by bus, water taxi, ferry or monorail!

  • Disney’s Magical Express Service: Let the magic begin as soon as you land at the Orlando International Airport! Climb aboard the complimentary round-trip airport transportation and head straight to your Disney Resort where vacation awaits!

  • Complimentary Golf Club Rental: Want to hit the links but didn’t travel with your clubs? No problem! Disney Resort guests are provided free rentals of golf clubs.

  • Simplify your Stay: When staying at a Disney Resort, you can use your Resort ID to charge your purchases to your room. You may also choose to have your purchases shipped to your resort.

Guestrooms.
The 853 air-conditioned guestrooms at Disney's Polynesian Resort feature safes and ceiling fans. Bathrooms feature hair dryers. Wireless Internet access is complimentary. Guestrooms offer multi-line phones with voice mail. Rooms also include irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.

Notifications and Fees:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Hotel Policy.
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed. Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.


Tripster Customer Reviews

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TripAdvisor Reviews
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Jackdancer
Swansea, Massachusetts
"Second time...just as happy!!"
TripAdvisor user rating 5 out of 5
Reviewed August 19, 2019 NEW
Absolutely beautiful!! I don't know that we will ever be able to stay anywhere else when visiting Disney. Before I get into all the specifics...I'd like to send a shout out to the lifeguards at the pool!! Of all the reviews I've written I don't think I've ever seen them mentioned and boy do they deserve it!! Those kids are ON POINT!! They are diligent, present, and focused. Even if you approach them to ask a question, their eyes do not leave that water and the children and adults they are meant to keep safe. So GREAT job you guys!!! In addition...the grounds are just breathtaking!! So beautiful!! The smell of the main building is beautiful as well!! I don't know what they do to make it smell like that, but it's just awesome!! The very night we arrived I was emailed a survey to give feedback, which I completed and made mention we would have liked to have a balcony with our room which we had on our last visit and were missing it. Sure enough the very next day I received a phone call and we were offered to switch rooms to one with a balcony, which we did and it was well worth it!! The bellman (I believe his name was Anthony or Andrew), was very helpful in that move!! This trip we planned plenty of pool time to relax and enjoy the resort in between our days at the theme parks and it was so nice to just take in the view, utilize the pool, and watch the fireworks from across the lake at night. The monorail service to the Magic Kingdom and Epcot is absolutely a MUST!! The buses can be a bit slower, but honestly no matter where you stay the buses can be a slow transportation option. We used lyft a lot and it was well worth it. The food from Captain Cooks and Kona Café were great!! Next time I really would like to try Ohana. Being able to take a short walk or monorail trip to the Grand Floridian to use the gym, the spa or having dinner plans is great!! We had a wonderful time on our second trip to the Polynesian and CANNOT wait to return again in the hopefully near future!!
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daverF7235CR
Baton Rouge, Louisiana
"One of the best at Disney (for most)"
TripAdvisor user rating 5 out of 5
Reviewed August 18, 2019 NEW
People seem to either love the Polynesian, or absolutely hate it. It’s probably my favorite resort at Disney even with its flaws. First up, for anyone who was lucky to visit Disney in the 70s and 80s, this hotel IS Disney. It’s one of the originals, and we always visited. Ok, we actually stayed at a HoJo outside the Park (we couldn’t afford a Disney resort hotel), but I did get to swim at lunch time (sorry Disney, statute of limitations is long up). But to today: I’ve stayed a few times over the years. The Resort still has its charm, and definitely gives the feel of what Disney was before it exploded in size. Some don’t like the dark wood, but take a look at the Ritz on Maui: it has the same feel. This is old Polynesia (or Hawaii anyway). But the rooms are comfortable, and if you pay for a lake view, even amazing. The restaurants are all decent, and the tropical drinks at the bars fun. My only real complaint is the noise. This is a LOUD resort. The Lobby areas during the evenings are terrible, and it spills over outside. Peaceful walk? Nope.. there are always kids yelling. But again, this is Disney and you expect that.
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Passport10175
Pigeon Forge, Tennessee
"Good time"
TripAdvisor user rating 4 out of 5
Reviewed August 17, 2019 NEW
We have been and stayed at various Disney resorts, we really enjoyed the Polynesian, I think there’s some room for improvement, hallways and elevators spruced up a bit and deep cleaned but overall we really enjoyed our visit, rooms are spacious, pools are great, service was good! We hope to be back again soon!
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sportscarracer
Chicago, Illinois
"HORRIBLE CUSTOMER SERVICE @ POLYNESIAN RESORT"
TripAdvisor user rating 1 out of 5
Reviewed August 15, 2019 NEW
OVER ONE HOUR AND FIFTY SEVEN MINUTES ON HOLD because their Polynesian resort gift shop sold me a defective item that they don't know if they can replace. DEPLORABLE! I am utterly amazed at how terrible Disney's customer service has become and their reputation is surely catching up with them. In the past, but never again, I have taken my family to Disney at least two times a year. The latest was August 5th through the 8th of this year. While there I purchased items from the lower level gift shop at the Polynesian Resort including a Polynesian Resort T-shirt for a mere $40. When I returned home and unpacked the t-shirt I discovered that the bottom hem on the shirt was improperly manufactured and actually had holes in it. I emailed Disney Merchandise Services and was told to reply with pictures of the item and a copy of my credit card statement which shows the purchase which I immediately did. After a week had gone by with no response or acknowledgment of the receipt of those pictures I found the phone number to contact this department directly, which I did. The first time I called at approximately 2pm on a Thursday afternoon, I was on hold for 34 minutes without speaking to anyone at which point I hung up the phone due to a meeting commitment. I again called at approximately 4pm that same day and spent an unrealistic and unbelievable HOUR AND FIFTY SEVEN MINUTES on hold to finally reach somebody who advised me they never received my photos of the item and copy of my credit card statement showing the purchase I have never in my life heard of any company, anywhere that makes people wait almost two hours to reach somebody and I took several pictures of my phone timer clearly showing the amount of time I had spent on hold. I WILL NEVER EVER step foot on Disney property again. It is absolutely inexcusable to make guests stay on hold that long especially when it was Disney's own gross negligence for putting defective and sub par items on their sales floor and then grossly overcharging for them. I paid just under $40 for a tee shirt that has preexisting holes and substandard construction, unbelievable!!! Then the representative I FINALLY spoke top AFTER AN HOUR AND FIFTY SEVEN MINUTES ON HOLD was LESS than helpful, unconcerned about the wait time or the defective product they are selling. Then I am advised that they are not sure they can replace the item because she couldn't find it. This is the pattern of how Disney and the staff at the Polynesian now treat you after you dish out thousands to stay at their resort. WE WILL NEVER BE RETURNING TO THE POLYNESIAN OR ANY DISNEY PROPERTY!!!!!!
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Bonnie A
Westford, Massachusetts
"Excellent DVC accommodations"
TripAdvisor user rating 5 out of 5
Reviewed August 11, 2019 NEW
The deluxe DVC studios are extremely family friendly. The studio sleeps five easily with an upgraded sofa bed and a single bed which pulls down from under the television. Best is that there are two showers and sinks in the bathroom areas. This really moves the showering and bath time along. The Polynesian is so convenient to the monorail as well as a short walk to the ticket and trnsportation area. We had a water view room using DVC points but in the future will opt for standard view since the resort is so lovely anyways. For DVC members we received towel service on the morning of the fourth day and received daily trash service. The resort was quiet despite being crowded and the room was particularly quiet despite being near the ferry dock. The only downside is that the railings on the balconies domcut off the view.
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