Palmer House a Hilton Hotel in Chicago, IL

17 E Monroe StChicago, IL 60603
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This charming Chicago hotel rich with history recently underwent a $170 million renovation to provide guests with the conveniences and comforts they desire when traveling. Featuring a state-of-the-art fitness center, the Lockwood Restaurant, and in-room amenities, guests have everything they need at their fingertips during their stay. Extra fees apply for pet-friendly accommodations, WiFi access, and parking.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • The swimming pool and spa tub are closed for renovations from February 2018 to June 30, 2019 (dates subject to change.)
  • Stay connected with wired Internet and WiFi access. Extra fee.
  • Dine at the Lockwood Restaurant and Potter’s Chicago Burger Bar on-site.
  • Make sure you try the iconic Palmer House Brownie!
  • Visit the 3-level, 10,000 square foot Fitness Center complete with state-of-the-art equipment.

Property Amenities

  • 24 Hour Front Desk
  • Indoor Pool
  • Bar/Lounge
  • Restaurant on Property
  • Sauna
  • Health Spa/Massage
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Internet Access in Public Areas (surcharge)
  • Dry Cleaning/Laundry Services
  • Business Center
  • Pet Friendly
  • Breakfast (surcharge)
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from Palmer House a Hilton Hotel
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
With a stay at Palmer House a Hilton Hotel, you'll be centrally located in Chicago, within a 5-minute walk of Millennium Park and Art Institute of Chicago. This 4-star hotel is 0.5 mi (0.9 km) from Willis Tower and 0.5 mi (0.9 km) from Skydeck Ledge.

Make yourself at home in one of the 1641 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 110000 square feet (10219 square meters), including conference space. Self parking (subject to charges) is available onsite.

Tripster Customer Reviews

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TripAdvisor Reviews
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Patty R
Westerville, Ohio
"We Always Stay Here"
TripAdvisor user rating 4 out of 5
Reviewed October 21, 2019 NEW
It’s such a convenient location with a fairly reasonable price for this grand historic hotel. We always stay here. Two minute walk to the train, ten or fifteen minute walk to many major sites. We were here to see Hamilton and you could see the theater from the hotel. I wish someone would have mentioned that it was part of that architecture tour that was going on when we were there. It was very very busy this weekend and it showed.
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Columbus, Ohio
"Expecting a Bit More"
TripAdvisor user rating 4 out of 5
Reviewed October 21, 2019 NEW
I must say I was expecting just a bit more of an upscale experience than we received during our stay but the accommodations were acceptable and comfortable. The hotel service was friendly and helpful. We checked our luggage upon arrival as we were early to the room. Once checked in, the luggage was brought to our room which was convenient but time consuming. it took about 30 mins to receive our luggage. We also requested a Do Not Disturb sign, twice, which we never received. The beds were comfortable and the room generally clean. We had to request a refrigerator and there was no coffee maker in the room. Location is great. Upscale shopping on the street level of the hotel and includes a Starbucks. Within easy walking distance of Millennium Park, Restaurants, Art Museum.
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"Chicago Marathon stay"
TripAdvisor user rating 4 out of 5
Reviewed October 21, 2019 NEW
Although expensive, this was a great place to stay for the Chicago Marathon. It was easy to walk to and from the race from this location. I used Spot Hero to reserve parking in the garage across the street. I signed up for Hilton Honors and was able to use the WiFi with no issues and also received two bottles of water. I didn’t put it to use, but also received a coupon for a drink at the bar up to $15 too. When I got to my room I discovered there were several bath towels but nothing smaller. I received a text to ask how my room was, so I mentioned the towels and someone brought hand towels and wash clothes in minutes. I was disappointed to find that the refrigerator wasn’t for my general use. It was filled with items that are on sensors so you will be charged if you remove anything. I had been hoping to actually use the fridge. Many of the outlets were too loose to actually use. Other than that, the room was great. I decided to head home early and figured I’d be charged for the night since I was leaving fairly late - much later than the checkout time. I was thrilled that I wasn’t charged! That alone won me over and I am very appreciative.
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"Not generic"
TripAdvisor user rating 4 out of 5
Reviewed October 20, 2019 NEW
This is a beautiful historic hotel with a great vibe and energy you notice as soon as you walk into the elegant lobby. Definitely not a cookie cutter chain hotel. The location is perfect. I did not notice that our room was particularly small. The bathroom was smaller than usual, but it was just my daughter and I so this was not a big deal. There are some fun classic oddities in the room (fancy embossed closet doorknob, older marble bathroom floor) and some slightly annoying modern maintenance issues (shower floor was clearly a “bath fitter” type and had air pockets underneath so felt strange underfoot). Room was very clean and mostly quiet and the beds quite comfortable. On the down side, you pay $300 a night for a room but they charge for Wi-Fi, and the only fridge in the room is a minibar with sensors that charge you if you move anything. Overall, if you enjoy a hotel with a sense of history and you get a good price, this is a fun place to stay.
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Shelley K
TripAdvisor user rating 1 out of 5
Reviewed October 20, 2019 NEW
I was there 2 years ago and still talk about how horrible and utterly creepy this place was. Unfortunately I was stuck there for business. This place was upgraded by Hilton? I can only imagine how gruesome it must have been before. Tiny shabby room with a disgusting bathroom. I had a memorably miserable stay. It’s taken this long- 2 years- to get over it. Maybe I’m not over it yet.
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Frequently Asked Questions about Palmer House a Hilton Hotel

Is this hotel pet-friendly?
Yes. Pet-friendly accommodations are available for an additional $50 fee. Pets may not exceed 75 lbs.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi for an additional charge of $12.95 per night.

Does the hotel serve breakfast?
Yes. Breakfast is available for purchase at Lockwood Restaurant.

Does the hotel have an on-site restaurant?
Yes. Guests can dine at Lockwood Restaurant or Palmer’s Chicago Burger Bar, both on-site.

Does the hotel have a fitness center?
Yes. The recently renovated fitness center includes:

  • State of the Art Preva™ by Pre-Cor® cardiovascular equipment
  • Signature series resistance training circuit
  • Strength training equipment
  • Free weights including bench press, smith machine, and dumbbells
  • Adjustable Cable Crossover with TRX training system
  • 24-hour gym access
  • Eucalyptus Steam Room
  • Locker Rooms supplied with a complete list of amenities

The heated, indoor recreational swimming pool and whirlpool spa will open in Summer 2019.

Will my room have a safe?

Will my room have a microwave and/or mini-fridge?
Mini-fridges and microwaves can be added to a room for an additional fee of $40 (each) per stay.

Can I request a rollaway bed and/or crib?
Yes. Rollaway beds are available for $40 per stay on a first come, first served basis.

Is there a pool at the hotel?
Yes, however, the pool is currently under renovation and will reopen in the summer of 2019.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
Yes. Valet parking is offered for $82.00 per night with in/out privileges and self-parking is available for $46 per night.

Does the hotel provide an airport shuttle?

Does the hotel charge a resort fee?

What is the minimum age to check-in?
Guests must be at least 18 years of age to check-in.