Palace Hotel, a Luxury Collection Hotel in San Francisco, CA

2 New Montgomery StSan Francisco, CA 94105
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Established in 1875, the Palace Hotel provides guests with unrivaled luxury, comfort, accommodations, and style. Featuring numerous room styles and accommodations, hotel guests enjoy premier in-room amenities such as bathrobes, slippers, WiFi, and Keurig coffee makers. Hotel amenities include concierge service, a fitness center, indoor heated pool, in-room dining, and onsite restaurants.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Hot Tub
  • Meeting Facilities
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • Concierge Services
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from Palace Hotel, a Luxury Collection Hotel, San Francisco
Check-In: 4:00pm Check-Out: 12:00pm

Property Location
With a stay at Palace Hotel, a Luxury Collection Hotel, San Francisco, you'll be centrally located in San Francisco, steps from Palace Hotel and Academy of Art University. This 5-star hotel is close to Union Square and South Park.

Make yourself at home in one of the 556 air-conditioned rooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and shopping on site.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in San Francisco? This hotel has 53000 square feet (4924 square meters) of space consisting of a conference center and meeting rooms.

Valet Parking: USD $72.00 per day (Sedans) and $84.00 per day (Oversized).In-room WiFi: $15.00 per day.

Pet Policy
Both dogs and cats that are 15lbs and under are welcome. Pet fee is $75.00 daily.

Tripster Customer Reviews

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TripAdvisor Reviews
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"Perfect for a Hamilton show, but take afternoon tea elsewhere"
TripAdvisor user rating 4 out of 5
Reviewed December 01, 2019 NEW
We spent one night here for our 20th wedding anniversary. The hotel is in fine condition given its age and history-- our deluxe suite was superb, with a very nice bathroom and rain shower. If you're in town to see Hamilton, BART stops are underneath both the hotel and the Orpheum, so you couldn't ask for an easier journey (and you avoid the post-show Uber crush). The staff were mostly very friendly, and hotel security responded swiftly to a noise complaint from the adjacent room. Our one disappointment was the seasonal afternoon-tea service-- for the staggering price of $90 per person (plus tax and tip), we received surprisingly little, and the food and tea were mediocre. You're better off taking tea at the Rotunda at Neiman Marcus a few blocks away which has a similar ambience, better food and tea, and costs much less. We would definitely stay again but would skip the tea. Also, heed the hotel's advice to book a breakfast table-- it does indeed fill up quickly and there is limited space if you don't have a reservation.
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Brooklyn, New York
"Go-to Hotel in downtown SF"
TripAdvisor user rating 5 out of 5
Reviewed December 01, 2019 NEW
We are staying at the Palace Hotel every time when we visit SF around the holidays. It’s a lovely hotel with a rich history and courteous service. The courtyard garden is beautiful and the rooms are updated. Location is great to see the SoMa and walk to the Ferry Building.
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"Excellent hotel"
TripAdvisor user rating 5 out of 5
Reviewed November 30, 2019 NEW
A very nice hotel.. The room was nice and clean . The bathroom was small but pretty though. Loved the heated toilet seat and that bidet remote control.. Staffs are accommodating especially JON VICTA.. We will come back here again!
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"Room not Ready.. hot tub issue"
TripAdvisor user rating 1 out of 5
Reviewed November 24, 2019 NEW
Had confirmed reservation and upon my arrival to hotel after 4pm front desk gal curt, unapologetic, completely blaise about 4pm check-in time says room not ready with attitude at check-in - “sorry you know it’s holiday time, rooms all booked they are cleaning yours” Then assigned an Accessible room when this type of room not one that is needed. Further no explanation of hotel or its amenities at check-in. Hot tub at pool deck so small could only hold the family of 4 in it so missed opportunity to use it.
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Los Angeles, California
"Super nice hotel, mostly nice service"
TripAdvisor user rating 4 out of 5
Reviewed November 24, 2019 NEW
I stayed in the hotel for business. The check in and check out was super friendly and helpful. I liked the hotel, as it had the old flair but everything was highest quality. The room was spacious and super comfortable. If anything to improve it is the person at the breakfast desk when you check in for breakfast. Super unfriendly (3 days in a row). She is rude, always in a bad mood and just not helpful. When I get up in the morning, I would like to be in a good mood and when the first thing is a person like this, it ruins the day right day. Get somebody who knows how to work with guest.
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Palace Hotel, a Luxury Collection Hotel, San Francisco is located at 2 New Montgomery StSan Francisco, CA 94105
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Frequently Asked Questions about Palace Hotel, a Luxury Collection Hotel, San Francisco

Are smoking rooms available?
This is a non-smoking hotel property. Outdoor designated smoking areas are available only.

Is this hotel pet-friendly?


Is parking available?

Yes. The hotel offers both valet and self-parking for a fee. For overnight guests, standard vehicles are a $52 plus 14% tax per day fee, while oversized vehicles will be charged $64 plus 14% tax per day. Rates include unlimited in-and-out privileges until 6 pm on the day of checkout.

What are the hours of operation for the indoor pool? The fitness center?
The indoor pool at the Palace Hotel is open for operation from 5:00 AM to 10:00 PM. The fitness center is open 24/7 and is accessible via your room key.

The fitness center features men and women’s changing rooms with luxurious marble bath areas, spa showers, clean design elements, and large back-lit mirrors.

When can I use the concierge service?
Our concierge service is available from 7:00 AM to 11:00 PM.

Is this hotel accessible?
Yes. Our hotel and guestrooms/suites are ADA compliant. Should you require an accessible room, please note this in the “special needs” section during when reserving your room above.