Hawthorn Suites by Wyndham Lake Buena Vista in Orlando, FL

We just came back from Hawthorn Suites. I always stay here when I do not stay on Disney property. The hotel was clean and had hand sanitizer machines throughout the resort. Our room was immaculate and had a complete kitchen even with a dishwasher. My only complaint was that the ice machines on two floors were not working. Thank you for maintaining your beautiful property! I also appreciate the free internet and parking.

Excellent stay!! Very clean and comfortable. Front desk staff was professional and attentive. The only thing I would have a concern about was the tub was slow to drain. Other than that this is our home away from home!! Great job Mr. Guerrero and staff!!!!

Excellent service & very professional staff at front desk to make our stay very comfortable We will stay here every time we come to Florida. New pool side furniture and very protective covid-19 guide line for the safety of all the guests Highly recommend this hotel

My husband and I first visited this property last year and had a great experience. We had planned to visit this year, but due to Covid-19 had to rebook for Fall 2020. In addition, we wanted to plan a family vacation for February, 2021. With all the added pressures of people cancelling and trying to re-book, Kelly Deremiah went above and beyond to help us with our reservations. We cannot thank her enough, and are most definitely looking forward to our upcoming visits. We know we will not be disappointed!

We stayed here for a week of relaxation after 2 weeks on International Drive but were very disappointed. The lady that booked us in was lovely, but the reception staff for the rest of the week were miserable and didnt even say hello when you walked straight past them. There was nothing advertising the Disney transfers and the old guy in the Info centre couldn't have been less interested if he tried The staff on the breakfast area were either really over friendly or completely standoffish & Welcome drinks were not welcoming at all Our suite was large and clean enough, but as with all Florida hotels, was crying out for a bit of TLC. The kitchen was grubby & half the inventory was missing or dirty. The fridge was huge though. The beds were comfy, but the sofa & chair in the living area were in a terrible condition and extremely uncomfortable to sit on, with springs poking out and seats that had fallen through....thank God no-one had to sleep on the sofa bed. The hotel is close enough to Disney Springs & Premium Outlets if you have a car, but there are some major roads to contend with if you want to walk anywhere. We did walk though - Disney Springs took 40 mins & the Outlets took nearly 1 hr We did use the washing machines on-site which cost a lot more than they were meant to as it kept swallowing our tokens We did sit by the pool, which was the size of a postage stamp (don't let the picture fool you), but we found most of the loungers were broken I wouldn't come back here again