Hawthorn Suites by Wyndham Lake Buena Vista in Orlando, FL

We only stayed one night but everything was clean and the customer service was stellar. Ms. Vera at the front desk was incredibly helpful and made our visit very comfortable. Check in was smooth and everything extra we needed was provided quickly. Great experience at a really great rate!

Great stay. After having a terrible experience and leaving in the early morning from another hotel, I got a room here. They let me in early to rest & freshen up and didn’t charge me extra. Clean, quiet hotel. I loved it!!!

The woman who checked us in was very nice and friendly and the pool is very refreshing, that's our positive but suite was dirty. The kitchen floor was sticky so I wiped it and realized how dirty the floor was cleaning the whole floor turning the whole rag black, I also had to clean the bathtub and there were crumbs and food on the carpet so since the kids were already settled and eating I called to get a vaccine which was never brought up. The next morning we realized the coffee maker was not cleaned or were the supplies restocked. Luckily for us we travel with cleaning supplies and it was only an overnight stay. This hotel does Not adhere to cleaning standards and they do not care since they do not respond to customers.

My family stayed here bc we're Wyndham members, and overall enjoyed our stay. We like the room setup we had quite a few sleeping options. The had a pool and hot tub as well as a basketball hoop outside for kids.

So after a horrifying experience with a previous booking we ended up here. We called the front desk and wanted to book a room. We asked if they took discounts and they had to patch us thru corporate. They gave a super deal but the down fall was I trusted I would get the conformation in a E-mail in which never came so guess what... We DIDNT get the discount. The manager on duty was harsh and would not corporate...so we just took the room at 50.00 more. Our room however was very nice but the evening staff was awesome. We loved the night crew. Thanks to the night crew for a pleasant stay.