Hawthorn Suites by Wyndham Lake Buena Vista in Orlando, FL

I always enjoy my stay in this hotel , friendly staff, (Mayra thank you), convenient location for my business stays. Will be back again soon in my next business trip. Customer service at front desk is quick and helpful.

Stayed 9/10-9/17. Check-in was speedy and the staff was pleasant. Our room was clean upon arrival and everything worked inside the room. A day or two in, the elevator nearest our room broke down which was extremely frustrating due to being on the third floor and having a toddler with us. One day we arrived back to the room and found a maintenance man in our bathroom. He was very pleasant and apologetic but come to find out, our shower head was leaking behind the wall and caused damage to a room on the second floor. We had to stay out of our room while he made repairs which was frustrating because it was our toddler's bedtime. The fix didn't take too much longer and everything was back to normal. The elevator was fixed by the next evening which made the last 2 days much easier. The pool is nice but way too much chlorine and way too much debris. Due to the reviews, I was expecting a much better breakfast than what was offered. The silver dollar shaped eggs were not good at all, the sausage was rubbery, and the bacon was so thin you could see through it in spots. The fruit and yogurt is all canned and in bulk. Either way though, the breakfast was included in the price and therefore was worth it. The water bottles in the lobby were $2.50 each...almost Disney prices. I drove to Walmart and got a case of water for $5. That move alone save me over $100 because you're allowed to take water bottles into the Disney parks. The single most pro to this hotel is the proximity to Disney Springs. Only took about 10 minutes to get to the farthest parking area and that was due to the incredible traffic in the area. Before arriving, I was under the impression that we would be able to walk to DS but that is not true unless you want to dance with the devil and dodge traffic along with walk about 2.5 to 3 miles to the farthes part of DS. I wouldn't be opposed to staying again but I will check into hotels I saw on the way to DS just so I will able to walk to DS.

Good service and good location. People were friendly and the hotel were closed to the Disney Parks. And about the rooms, they were fine and could get 6 persons inside, and if you go by car, plenty of spaces for parking

Currently staying here, and everything so far is absolutely perfect. Great location, staff friendly, helpful and welcoming. Check in a breeze, room spacious, immaculately clean and has everything you need. Highly recommend staying here. Free breakfast which is a bonus with a good selection.

Pros: The Staff always had a smile and they save this review! Agrily and the other cleaning staff were spot on! One even did our dishes while were out for the day. Mayra who served the afternoon snacks and drinks (Mondays to Thursdays) was engaging and her skills to find common ground with the other guests by a few simple queries like: where your from, what their plans here in Florida and made suggestion. Cons: Small pool (no splash pad) and only a small court for 3 man basketball. Our suite had water damage and while were away they had to put a Industrial blower to dry the wet floor We requested a dehumidifier to minimize the dampness but the problem should of been remedy prior.