Grand Smokies Resort Lodge in Pigeon Forge, TN

2385 ParkwayPigeon Forge, TN 37863
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Overview

Spirit of the Smokies is located on the main Parkway in Pigeon Forge. Each room has a 32" flat screen television, mini-refrigerator, microwave, coffee/tea maker, hair dryer, iron and ironing board. It offers free wireless Internet, large arcade game room with pool tables and air hockey, outdoor pool, and indoor pool complex that features a double loop water slide and mushroom kiddie pool.

Description

from Grand Smokies Resort Lodge
Check-In: 4:00pm Check-Out: 11:00am
Enjoy comfort and southern hospitality in our tastefully decorated guest rooms with private balconies during your stay with us. Each of our guest rooms is complete with a 32" flat screen television, mini-refrigerator and microwave, coffee/tea maker, hair dryer, iron and ironing board. We offer free wireless internet and free local calls. Our lodge is completely indoor corridors with elevator.

Amenities include an outdoor (seasonal) pool, and an all new indoor pool complex that features a double Loop water slide and mushroom kiddie pool. The whole family will enjoy our new large arcade game room with two pool tables, air hockey, and a variety of arcade games.

In addition to our amenities, we are conveniently located on the main Parkway between traffic lights #1 and #2, near all outlet malls, music theaters, Dollywood and Dolllywood's Splash Country. Don't feel like driving? Take the Trolley...a Trolley Stop is conveniently located in front of hotel.

Tripster Customer Reviews

12 Reviews
Tripster Customer
Gainesville, GA
3 Reviews
Verified Traveler
"Quiet and Accommodating"
July 2019
Our stay at the Grand Smokies Resort was pleasant. The in-room jacuzzi was nice, and the water was very hot. The king-size bed and pillows were exceptionally comfortable. The hotel could definitely use a major cleaning. The exterior is dirty. The room itself was acceptable as far as cleanliness.
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Tripster Customer
Bean station, TN
1 Review
Verified Traveler
"Great way celebrate my birthday!!!"
December 2018
Nice room, friendly staff
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Jill Hooks
Ramer, AL
1 Review
Verified Traveler
"GREAT STAY"
November 2018
SPIRIT OF THE SMOKIES WAS GREAT. IT WAS A GREAT LOCATION AND THE HOTEL ROOM WAS PERFECT FOR THE 3 OF US. THE POOL WAS NICE FOR OUR CHILD AND OF COURSE THE GAME ROOM WAS A GIVEN. HIGHLY RECOMMEND THIS PLACE.
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Tip: DURING THIS TIME OF THE YEAR BE PATIENT WITH TRAFFIC!

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Gavin Burns
Harrogate, TN
1 Review
Verified Traveler
"Great Place to Stay"
November 2018
Had a great trip to Gatlinburg and Pigeon Forge to celebrate an anniversary. The lodge was very clean and the room was great! Very friendly staff and lots to offer.
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Tip: Bring a wine opener

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Balone Carpenter
Johnson City, TN
1 Review
Verified Traveler
"Amazing time"
September 2018
We absolutely love staying at this hotel we plan on staying there again we've actually started saving for next trip the hotel staff was extremely nice very courteous the rooms were impeccably clean and the maid service was extremely thorough I couldn't find it dirt anywhere the hotel's location was in a great spot as well it was right in the heart of Pigeon Forge within walking distance of the islands and several shopping complexes as well as it had an amazing restaurant in the same parking lot and a Cracker Barrel right across the street me and my husband are both smokers and they actually have a smoking section in the hotel so people don't have to linger outside at their cars it's very nice I really enjoyed my stay and my husband was actually impressed with the hotel which says a lot cuz it takes a lot to impress him overall I would give this hotel 9 out of 10 the only reason why I would give it a nine there not a pet-friendly Hotel
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Tip: Great location

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Kandi Hughes
Somerset, KY
1 Review
Verified Traveler
"great stay"
September 2018
quick and easy check in. clean rooms. nice view of the Island and Ferris Wheel. Pool was well maintained. great location for staying within walking distance of lots of attractions.
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Elizabeth Jones
Hazard, KY
4 Reviews
Verified Traveler
"Highly recommend!"
June 2018
This was my first getaway with just myself and my children and I wanted a kid friendly hotel. This place was fabulous! Very clean, the pools were great, loved the arcade room, and wonderful service! I will definitely go back.
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Tripster Customer
Lawrenceville, GA
4 Reviews
Verified Traveler
"Not Horrible"
May 2018
We checked into our room and opened out the pull out bed that our toddler son was going to sleep in and found dirty clothes. After going to the front desk we were moved to another room on the same floor. While this room was cleaner then the previous room it was outdated and could definitely use some TLC and updates. There were two microwaves in the room, apparently because the over the range one was not working. We didn't try using the other one. We actually only used the frig in our room and none of the other appliances. The shower/tub didnt have a drain plug so we ended up just giving our toddler sponge bathes and washed his hair with a plastic cup, but probably wouldn't have wanted him sitting in the tub anyways. The bed was supposed to be a queen but was actually a double and not very comfortable. The mattress on the pull out was very thin, but didn't seem to bother our toddler (I don't think a larger kid would have been comfortable sleeping on it.)

The indoor pool was AWESOME and it has a water slide. The Wood Grill Buffet outside of the lodge was very good (only had breakfast there) and it was reasonably priced. The location is great for attractions just a short drive to everything, and a trolley stop right outside.

Overall this place could use a little updating, but it was decent for the price. We would stay again
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Tip: If you dont have a mountain view room your view will be the KIng Kong Butt at the Wax museum which was good for some giggles. :)

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TripAdvisor Reviews
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Gary S
"Well worth the price"
TripAdvisor user rating 4 out of 5
Reviewed May 10, 2020 NEW
My wife and I have stayed here in the past and we decided to come down for a mother's day weekend getaway. It was not only us but some additional family came as well. They had not stayed here but we're very happy with the accommodations, and so we're we. Our room was a king jacuzzi room and it was perfect. Our son loved the pool and game room and said he wanted to come back. I do hope they have the second elevator working the next time, but we took the steps if it was taking to long. I did have to call the desk on regards to our noisy neighbors. Each motel/hotel had those inconsiderate guests. That doesn't mean I'll never stay here again though. I'm sure we will be staying again hopefully sooner rather than later.
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vandyfan92
Lebanon, Tennessee
"I Wouldn’t Stay Again"
TripAdvisor user rating 2 out of 5
Reviewed March 13, 2020
The resort looks nice from the outside. The room looked ok when I first walked in. Although the floors were clean, the bathroom was clean, no dust to be found, etc., I still noticed some not so clean things. The stairwell looks like it hasn’t been clean in over a year and walls are falling in. The elevator has trash in it. The sheets on the pull out couch looked as if they hadn’t been changed/ washed from the last people. There were stains all over the sheet. The mattress was just a piece of foam. Our hot water didn’t work, but they did move us across the hall because of the water issue. My son woke up with bites on the first morning, but we didn’t locate any bugs. The corners of the walls looked as if they had never been cleaned. The cleaning people came in without being asked and we weren’t in the room when they came. The cleaners took my dish towels, but didn’t replace them. The windows opened, but the window wouldn’t stay open, so we had to put something in the sill to prop it open. The cleaners and the maintenance people are inconsiderate of the people paying to stay there, slamming doors all hours of the morning. We had to complain twice about our loud, obnoxious neighbors, which should’ve been handled IMMEDIATELY. Most of the people who stayed were trashy. The coupons they give aren’t worth a dang. The people at the front desk don’t know the words “please” and “thank you” and “you’re welcome”. The arcade downstairs is more like a laundromat play room than actual arcade. More games were down than there was working. I wouldn’t stay here again.
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E2572OFdonnag
Piedmont, South Carolina
"Very disappointed!"
TripAdvisor user rating 1 out of 5
Reviewed March 11, 2020
We have been coming to this hotel for several years for a church-sponsored Couple's Retreat. In past years, we have thoroughly enjoyed our stay. Last year, we noticed the upkeep of the hotel was lacking. This year, we were stunned at the poor condition of our room. None of the surfaces in the room were clean. Tables and counters were covered with a sticky film. There was hair on the walls of the shower and the toilet seat. The overhead lights in the bathroom had no cover-just an exposed lightbulb. The fan in the bathroom did not work. The dishwasher was out of order and the faucets on the kitchenette sink were too loose to use. We stayed from Wednesday till Saturday. Our room was never cleaned during this time. I had to ask for clean towels and for the trash to be emptied. Housekeeping came around 4 one afternoon. I told them we were getting ready to leave and asked them to return later. I never saw them again. I'm glad we didn't spend more money than we did. We do not plan to return.
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SandraK603
Clarkston, Michigan
"Week long vacation"
TripAdvisor user rating 5 out of 5
Reviewed March 09, 2020
Rooms clean and well equipped complete with full size refrigerator microwave electric cooktop, dishes, silverware, coffee maker. Only problem was no handicap curbs. We booked 2 rooms, wish they were adjoining. Gave coupon to buffet next door, but only provided 1 for both rooms, we didn't always have the same agenda, so only 1 room received a discount. The staff was very friendly. It seems the resort is a regular site for local family get always, so the kids can swim, and play arcade games. No breakfast facilities.
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Bkelly87
"Our go to hotel when in the area"
TripAdvisor user rating 5 out of 5
Reviewed March 08, 2020
We have stayed here several times and have always had the best time. We usually get the king bed with jacuzzi. The rooms have ALWAYS been completely clean and comfortable. The staff have ALWAYS been friendly and helpful. The indoor pool is nice and has a big slide. The prices have always been great and we feel the quality of the place is top notch. We highly recommend it for anyone staying in the area overnight or planning a vacation. We are looking forward to out next stay
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