Encantada Resort in Kissimmee, FL

3070 Secret Lake DriveKissimmee, FL 34747
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A bright and colorful lakeside townhouse resort located just minutes from top Walt Disney World® Resort attractions, Encantada offers modern two and three-bedroom units that feature flat-screen TVs, full kitchens, private patios with whirlpool spa baths, and more. Guests can also enjoy visiting the resort clubhouse’s bar/café, outdoor pools, arcade room, and fitness center while using the complimentary Wi-Fi.

Good To Know

from Ashley, one of our Kissimmee Travel Experts
  • Located 5 miles from Disney’s Animal Kingdom and 17.2 miles from Universal Orlando Resort.
  • Complimentary WiFi access keeps you connected during your stay.
  • Lounge by the outdoor pools after a day at the theme parks.
  • Resort amenities include a bar/cafe, kids activities, and fitness center.
  • Units feature private patios and full kitchens.
  • Go for a run or a walk along the resort’s jogging trails.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Children's Pool
  • Children's Program
  • Fitness Facilities
  • Game Room
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Playground
  • Restaurant on Property
  • Sun Deck
  • DVD Players Available
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Free Parking
  • Security Guard
  • Fishing Deck/Pier
  • ATM/Banking
  • Concierge Services
  • Barbecue Grill(s)
  • Clubhouse
  • Pool Table/Billards
  • Poolside Bar
  • Coffee Shop or Café
  • Picnic Area
  • Shuttle Services - Limited (surcharge)
  • Snack Bar/Deli
  • Beach/pool towels
  • Beach/pool umbrellas
  • Children's club (free)
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from Encantada Resort - A CLC World Resort
Check-In: 4:00pm Check-Out: 10:00am
The resort is made up of a private community of recently built and very spacious 2 and 3-bedroom townhouses, each with two bathrooms and a cloakroom. On the first floor, there is a kitchen, dining area and living room equipped with 50” LCD television, home cinema, DVD and CD player. The private terrace, fitted with mosquito nets, is furnished with sunbeds, table and chairs, and a Jacuzzi. The bedrooms are situated on the second floor with the master bedroom featuring a 30” LCD television and en-suite bathroom.

Resort facilities include two outdoor swimming pools, one with Jacuzzi, a children’s play area and a private lake surrounded by a walking/jogging trail. Within the resort, Clubhouse is a reception, a bar with a pool table, a cyber café, games arcade, and a gym. Free guest services include car parking, Wi-Fi in the Clubhouse and the “Team Marina” kids’ club, which will keep children from four years old happily entertained while adults enjoy their leisure time.

Resort fees are charged upon check-in.

Tripster Customer Reviews

Have you been to Encantada Resort - A CLC World Resort? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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"Yuck! Just awful and the most uncomfortable beds ever!"
TripAdvisor user rating 1 out of 5
Reviewed January 17, 2020 NEW
The townhouse had wet carpets when we arrived, smelled moldy and the air conditioner was permanently set at 72 degrees, but the place felt hot and musky. We tried calling the front desk for help, but the phones and the wifi were not working. I called the front desk from my cell phone and the maintenance man arrived 1.5 hours later than scheduled. He was unable to repair the phone/WiFi and said he would return in the morning to finish the job, but never showed up. The biggest insult was finally getting to bed after a long day and realizing they have the hardest, most uncomfortable beds we’ve ever experienced. We could feel the metal springs on our bodies. Lying on the floor was much more comfortable! We called the front desk again from my cell phone and they explained that all the units are equipped with the same beds and there was nothing that could be done about the beds. We ended up driving to Walmart at 11pm to buy 4 memory foam mattress pads so we could sleep! Ridiculous. What a miserable stay this was. Never again. Encantada, please don’t add insult to injury by responding with one of your automated apologies! Thanks for nothing.
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Vlado B
"Not a perfect stay for 14 days visiting Disney World"
TripAdvisor user rating 3 out of 5
Reviewed January 06, 2020 NEW
We had 14 days stay at Encantada Resort and we would not choose this place again in future. We arrived 10pm, which after flight from UK was 3am for us. We had a 3 year old girl asleep in the car. Upon arrival to the house we found out that there were 3 smoke detectors that made loud signal of low battery every 90 seconds. There was one in each bedroom. We wanted to sleep after long travel and being 3 am. Called the reception, a polite but undecisive person was thinking aloud, “what can we do, the maintenance has gone now”, etc. He asked me if I could take the batteries out. This I did before calling, the detectors were connected and they just went on with noise. The receptionist said that I might try to disconnect the cables - luckily I succeeded in doing so and we could get our sleep. I left the detectors on the kitchen counter. Nothing happened for several days, I took them to the reception and they said they will fix it next day. The maintenace man came with those when we were hving supper. The hot tub was leaking water. We ended up having a maintenace man every evening filling the tub. The water level just went below the jets so that they were jetting the water out of tub. We were staying 14 days which meant we would get houskeeping once. I called the reception and we agreed upon Wednesday for houskeeping. Coming back from the Disney World we found out that houskeeping was there, they did a satisfactory job. But they removed all the soaps from all bathrooms! I walked to the reception and the gentleman said “No problem” and provided a generous number of soaps to take back. I don´t call it no problem, when I have to walk there and walk back. All I wanted, after coming from the parks, was to wash hands. That was Wednesday. Arriving from the Disney World on Saturday we were surprised that we have had a houskeeping service earlier that day and they did a great job. Well, we would have at least tidied our underwear and other personal items if we knew somebody was coming to our house. And we would have left something on the pillows for the staff. But this is a sign of bad management. Maybe they did a wrong house. There is a resort fee of 20 USD daily. I don´t think there should be. We had one of the closest houses to the pools and reception and restaurants, but it was still some 300 yards. But other houses are about 1/2 mile away. There are beach towels in the accomodation, there are none available at the pools. Receptionist said that I can get towels from him. Water in the pools was quite cold. We have been there in December. Our arrival was on November 29. They charged the whole amount of 2.100 USD on my credit card even before I entered accomodation. The hotels charge when checking out. The Encantada Resort could have reserved the amount on the credit card and charge when checking out. The difference - I had to pay the credit card bill with 2.100 USD charge on December 28, instead on January 28. January would be nicer! We had house 2059 facing the lake, close to the resort centre. Was everything bad? No, aircondition was great, quiet, easy to control. All kitchen appliances - perfect, new, very advanced. Washer, drier - perfect. Beds, mattresses, linen - very good comfort, good quality. Baths - no problem. The house itself - new, clean, comfortable. For a bigger party then ours - we were two grown ups + 3 year old kid - good value when preparing the food in well equipped kitchen.
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"Great Resort for Family with Kids"
TripAdvisor user rating 5 out of 5
Reviewed January 02, 2020 NEW
My family spent few days there for Christmas holiday, I love it. 1. Ms. Nilu is great, looking after kids, playing game with kids. 2. My kids like fishing in the ponds. There are ponds in the property. 3. Quiet, kids friendly.
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"Loved it!!"
TripAdvisor user rating 5 out of 5
Reviewed December 10, 2019
We stayed in a 2 bed town house with a hot tub on Bird of paradise street. It was spotless and had everything we needed. The pool and club house were also great. I would definitely stay here again. Location was perfect for us. We all loved it.
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"Classic weekend"
TripAdvisor user rating 5 out of 5
Reviewed December 01, 2019
I would like to thank Encantada management for everything while I stayed at the resort!! They were very friendly and made sure we had everything we needed.. I always book through them for my family’s mini vacations and has always loved the townhouses.. Big thank you to Nutan and Kim for all their help and making sure I was satisfied.. Besutiful townhouse and everything was just right.. See y’all again soon!!
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Frequently Asked Questions about Encantada Resort - A CLC World Resort

Is this resort pet-friendly?
No. Pets are not permitted with the exception of service animals.

Can I reserve a smoking room?
No. All units are non-smoking. Designated outdoor smoking areas are clearly labeled throughout the resort.

Does the resort offer WiFi?
Yes. Free WiFi access is available.

Does the resort have an on-site restaurant?
Yes. Guests can enjoy a meal and drinks at the bar and cafe on-site.

Does the resort have a fitness center?

Will my room have a safe?

Will my room have a microwave and/or mini-fridge?
Yes. Units include fully equipped kitchens.

Is there a pool at the resort?
Yes. The resort has an outdoor pool.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 10:00 am.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Free onsite parking is offered for guests.

Does the hotel provide an airport shuttle?

Is a resort fee required?
Yes. A resort fee and cleaning fee are collected at check-in.

Can I request a crib or an extra rollaway bed?
No. There is no capacity for extra beds in the units.