Crowne Plaza Orlando Universal in Orlando, FL

7800 Universal BlvdOrlando, FL 32819
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Overview

The award-winning Crowne Plaza Orlando Universal hotel offers unsurpassed value with a unique blend of luxury comforts. Our newly renovated accommodations and prime location near major attractions make the Crowne Plaza Orlando Universal hotel the perfect location for one-of-a-kind family fun, offering complimentary shuttle services to all of the major attractions; Disney, Universal Studios, Wet n' Wild and SeaWorld. Winner of the Crowne Plaza Torch Bearer Award 2011, we invite you to see what makes us so special and look forward to welcoming you.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • Conveniently located off of International Drive, very close proximity to major attractions, outlet malls, variety of restaurants and more.
  • Best for families on vacation, or business travelers.
  • Just half a mile to the Orlando Eye and I-Drive 360.
  • Less than 2 miles to Universal Orlando Resort.
  • Free scheduled shuttles to major Orlando attractions. Reservations required the night before.
  • Free Wifi and wired internet access.
  • Parking fees apply

Description

from Crowne Plaza Orlando Universal
Check-In: 4:00pm Check-Out: 11:00am
The award-winning Crowne Plaza Orlando Universal hotel offers unsurpassed value with a unique blend of luxury comforts. Our newly renovated accommodations and prime location near major attractions make the Crowne Plaza Orlando Universal hotel the perfect location for one-of-a-kind family fun, offering complimentary shuttle services to all of the major attractions; Disney, Universal Studios, and SeaWorld.

As the winner of the Crowne Plaza Torch Bearer Award 2011, we invite you to see what makes us so special and look forward to welcoming you.

Note:
Self-Parking $17 per day plus tax
Valet Parking $24 per day plus tax
Long Term Parking Package $60 plus tax for 5 days or more.

Tripster Customer Reviews

Adedoyin Omofoye
Durham, NC
1 Review
Verified Traveler
"Great hotel"
May 2018
The Crown Plaza was very great. The room service,’shuttle service, the staff and the drivers all did an excellent job. We enjoyed our stay there. However if they can introduce free breakfast then they will be super excellent!
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Tip: People should visit Orlando parks and learn,see,and relax. Its a great vacation

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TripAdvisor Reviews
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CapGutierrez
Seattle, Washington
"Most disappointing IHG hotel I’ve stayed at. "
TripAdvisor user rating 2 out of 5
Reviewed July 29, 2020 NEW
I’ve stayed at various IHG properties, numerous amount of times, and for extended period of times; I have been Platinum member and Gold Member over the last two years. I’ve never been more disappointed with the quality of a hotel. I take into consideration what the world is going through with this current virus, but nonetheless quality should not be diminished. Unfortunately, I arrived for a weekend stay although check in process was fast and easy, the hotel room was not what I expected. To mention not even a water offered inside the room even if it was at an extra charge should be all that’s needed to say. Housekeeping was supposedly suspended and I wasn’t aware of this until after I returned to my room. No towels remaining in my room. Although I understand it might have been a busy weekend, the fact that I waited for an hour and half for towels to be delivered to the pool area, and finally given up I proceeded upstairs to my room soaking wet. Quality of serviced was disappointing I’m not sure if it’s for now or always. Ps. Carpet on the halls is very outdated. We are no longer in the 80’s. Drapery needs some love too.
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741nonam
"Great service."
TripAdvisor user rating 5 out of 5
Reviewed July 19, 2020 NEW
Jack with the food & beverage department was very helpful and kind. Best hotel breakfast we have had so far. Staff were very accommodating and allowed us to check out late as well. Overall 9/10 and would stay again.
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jenjen523
chicago
"Very disappointing "
TripAdvisor user rating 2 out of 5
Reviewed June 01, 2020
Arrived for a few days for my birthday and checked in. The check in lady was not friendly at all. The room was just ok. Very, very dated. Lights were burned out in the bathroom. Had to call to have replaced. They mentioned no maid service would be available during our stay but told if we needed anything just call to the front desk. Called downstairs to ask what to do with our garbage since we had been eating take out. Was told to leave it in the hallway. The trash sat outside for 2 days. No extra towels, tissue paper or garbage bags. The location is great and the pool and bartender were nice but Unfortunately due to all.the room issues, I would not stay here again. I like the crown plaza usually so I was shocked at the level of service.
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gigifl
florida
"HORRIBLE AVOID THIS HOTEL"
TripAdvisor user rating 1 out of 5
Reviewed May 31, 2020
We booked a king suite for one night. The room ended up being a queen. Fine BUT, the room was disgusting and grimy. The bed pillows were stained. The couch was stained. There was hair on the bedcovers. The mini fridge didn't work. You could wipe the grime with a towel. The bathroom light was humming so loud and there was no remote for the TV. Spoke to the manager on duty. After waiting almost two hours, housekeeping came to apologize and said the room was dirty because of the Covid problem. Management offered smaller room but with a king bed. Really? We were SUPPOSED to have a king suite and didn't get that. At that point it was a long day and we decided to leave. Working now to get a refund. Don't stay here and have your weekend ruined. We we're lucky to only have a two hour drive home. 🤢
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V7061SM
"Excellent staff"
TripAdvisor user rating 5 out of 5
Reviewed April 13, 2020
We stayed here and could not have had a better experience. Despite reduced operating capacity for businesses nationwide during this time, the friendly and accommodating staff made us feel right at home. We enjoyed excellent service from Lily, Diane, Jack, and the rest of the staff while we relaxed by the pool. The way that they’ve adjusted to the to-go food and drink mandates was very impressive and did not detract from our time there at all. Overall an incredible stay and would not hesitate to stay here again in the future and would certainly recommend to anyone staying in the area.
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