Crowne Plaza Hanalei San Diego - Mission Valley in San Diego, CA

2270 Hotel Cir NSan Diego, CA 92108
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A modern hotel situated just 6 miles from the San Diego Convention Center and 8 miles from Balboa Park, the Crowne Plaza San Diego–Mission Valley offers comfortable accommodations in an ideal location. Guests can enjoy free Wi-Fi, flat-screen TVs, a fitness center, a casual on-site restaurant, an outdoor pool with a waterfall and whirlpool spa, 30,000 square feet of meeting space, and more.

Property Amenities

  • Business Center
  • Fitness Facilities
  • Express Checkout
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Room Service
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Porter/Bellman
  • Ice Machines
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Complimentary Newspapers
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Shuttle Services - Limited (free)
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from Crowne Plaza Hanalei San Diego - Mission Valley
Check-In: 3:00pm Check-Out: 11:00am

Property Location
With a stay at Crowne Plaza Hanalei San Diego - Mission Valley in San Diego (Mission Valley), you'll be convenient to Presidio Park and University of San Diego. This hotel is close to Seaworld and San Diego Zoo.

Make yourself at home in one of the 416 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool (heated), a spa tub, and a fitness center. Additional features include complimentary wireless Internet access, gift shops/newsstands, and a hair salon. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

You'll be asked to pay the following charges at the hotel:
• Deposit: USD 40.00 per night
• Breakfast fee: between USD 8 and USD 16 per person (approximately)
• Self parking fee: USD 13.00 per day
• Pets allowed - Dogs and cats only 2 per room (up to 75 lb). Pet fee: USD 75.00 per accommodation, per stay. Specific rooms only - Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
• Rollaway beds: USD 10.00 per night.

Minimum check-in age is 18.

San Diego Customer Reviews

San Diego Customer
Las Vegas, NV
1 Review
Verified Traveler
"Great customer service!"
January 2019
My wife came down with a fierce cold on our trip and the entire staff was extremely accommodating and providing food to bring to our room for my wife to feel better! Granted it might be an older hotel but the staff made us feel like we were staying at the Ritz Carlton! The hotel is centrally located for our vacation and we will definitely be staying there any time we visit San Diego!
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TripAdvisor Reviews
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Barney M
palm desert, ca
TripAdvisor user rating 3 out of 5
Reviewed July 15, 2019 NEW
well they screwed up the reservation and put me in the wrong room. after i moved they gave me free parking so it was ok. but while shaving i saw a cockroach in my bathroom sink. i expected better. i put my food trash out on the balcony to get the bugs to go outside and maybe they did.
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Santa Clarita, California
"I would not recommend"
TripAdvisor user rating 2 out of 5
Reviewed July 10, 2019 NEW
The only reason I am giving two stars is because the front desk staff was very nice and helpful at check in/out and it was very close to where I needed to be for business. The lobby is actually very nice. Other than that I had a terrible experience. You can tell they tried to make the room nice, but they did not succeed. The carpets were filthy, the walls had peeling and cracking wallpaper, the bathroom was gross, the floor in bathroom was disgusting as well as the grout in the tile. There were dust webs everywhere!! My room in particular, which was in the single story are of the hotel, was so noisy. I could hear the freeway, the spa guests, every door in the building closing. My air conditioner made sounds like it was exploding every time it turned on waking me up at all hours of the night. The toilet in my room was all clogged. It took an hour and a half to get someone to come to my room. My room phone did not connect to the front desk. I tried texting the number they have posted around the hotel, just an automated response. I called the hotel from my cell phone, no response. I called housekeeping, no response. I finally had to walk to the front desk, wait in line and then wait again for someone to come. Overall, I would not stay at this hotel again, I could not wait to leave.
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Debbie C
Henderson, Nevada
"Disgusting, dirty and in serious need of updatig"
TripAdvisor user rating 1 out of 5
Reviewed July 10, 2019 NEW
Please do not book this hotel. We arrived to a reasonable lobby, so felt a little optimistic. However, as soon as we walked to our room we realised this hotel was a HUGE mistake. The elevators were filthy and falling apart, clumps of hair were lying in corridors, our room smelt of smoke. The patio doors did not lock and the safe not working. Wallpaper peeling off walls, and the room had dirty base boards. The toe nail in my sons room topped of this "pleasurable" stay. Something's could be fixed such as landscaping, washing windows, painting but it's the finer details that are also majorly lacking and for these reasons I highly recommend booking elsewhere. Inefficient, rude staff imay be one thing, but when basic cleanliness and facilities are neglected we decided to leave early, not having taken a swim in the pool or eaten in the restaurant. Why would you want to?
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Gilbert, Arizona
"Worst hotel I have ever stayed in!"
TripAdvisor user rating 1 out of 5
Reviewed July 08, 2019 NEW
Arrived for our reservation 2 hours after check in time (3pm) and was told our room wasn’t ready. Had to wait 2 hours before the room was “cleaned”. Dirty room, rude staff. Tried to get assistance and no one would respond. They have a phone number posted all over the hotel to text if you have any problems. No one ever responded to numerous text. Just an automated response saying someone would be with me shortly. Called the desk and asked to speak to a manager but he “ wasn’t available “. Left my number and asked for him to call me but he never did. Absolutely no customer service. I will never stay at this Crowne Plaza it any other ever again!
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Los Angeles, California
"Not a very nice hotel"
TripAdvisor user rating 1 out of 5
Reviewed June 30, 2019 NEW
Don’t be fooled by the photos! This hotel is actually outdated and feels like it’s stuck in the 80’s. Except for the newer bed and side chair, everything else is old. The grout in our bathroom shower had mildew, the tub had cracks, the ac vent were very dirty, the ac unit was loud (which was very annoying when you’re trying to go to sleep because you constantly hear this buzzing/vibrating noise which at first we thought was the bathroom vent), the thermostat was not working properly and the motion sensor was not even installed properly on the wall with exposed wires. Very disappointed! We won’t be staying at this hotel ever again.
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Crowne Plaza Hanalei San Diego - Mission Valley is located at 2270 Hotel Cir NSan Diego, CA 92108
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