Congress Plaza Hotel in Chicago, IL

520 South Michigan AvenueChicago, IL 60605
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Starting at
$221.00 $187.85
You Save: $5.52 /night


Boasting warm hospitality and premium amenities in a central Chicago location, the Congress Plaza Hotel provides travelers with the conveniences and comforts they need. Take advantage of the 24-hour fitness center or make an appointment with the on-site barbershop. WiFi access keeps you connected throughout your stay and rooms feature well-appointed furniture, amenities, and bath products.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Keep up with your workout regimen at the 24-hour fitness center.
  • Room service is available.
  • If traveling for work, take advantage of the on-site business center.
  • WiFi access is available throughout the hotel.

Property Amenities

  • Business Center
  • Fitness Facilities
  • Non-Smoking Rooms
  • Restaurant on Property
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Coffee Shop or Café
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from Congress Plaza Hotel
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. This hotel is 0.3 mi (0.4 km) from Fine Arts Building and 0.3 mi (0.4 km) from Auditorium Building and Theatre.

Make yourself at home in one of the 870 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands and wedding services.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Tripster Customer Reviews

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TripAdvisor Reviews
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Kitchener, Canada
"Housekeeping went though my suitcase"
TripAdvisor user rating 1 out of 5
Reviewed September 16, 2019 NEW
When you stay at a three and half star you get what you pay for. Partially used toiletries. Mold in the shower. Etc. But having housekeeping go through my closed suitcase is unacceptable at any star hotel. All security could do was shrug and suggest maybe it was a new staff person. Isn’t privacy of guests the first thing new staff are trained on?? No apology. Nothing.
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"Not again"
TripAdvisor user rating 1 out of 5
Reviewed September 14, 2019 NEW
Arrived late from 4hr flight delay. Checked into a room which smelled heavily like fire damage (more likely from heavy smoking) went straight to bed. Hardly slept due to outside noise from trains and the smell gave me a headache. First thing woke up room cleanliness very poor, even stained towels. Went to reception and they changed room, no apology nothing. Images I will attach are of the room I was moved too, this should explain a lot. Safe was not fixed to cabinet either. Breakfast buffet was warm at best. These guys are not hoteliers.
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Buderim, Australia
"Huge Rooms"
TripAdvisor user rating 4 out of 5
Reviewed September 12, 2019 NEW
The Congress Plaza hotel is in a great location to everything in Chicago. Can easily walk to everything. It’s in the loop so great places to eat and have a drink. It is right opposite Grant Park and Millennium Park. The rooms a very large in comparison to other hotels we have stayed in. However they are very dated. The bathroom is extremely small and the hot water took forever to come through. But the size of the actual bedroom area compensated for this.
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Chicago, Illinois
"Old and moldy "
TripAdvisor user rating 1 out of 5
Reviewed September 12, 2019 NEW
This place is so old and dirty. It smells of mold and mildew in the halls and rooms. They don’t even bother to try and provide acceptable service. They leave room service trays in the halls for 3 days to rot. I have never been to a worse hotel. Did I mention the internet only forks for the first 24 hrs then you are booted off with no way to get back online...
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Winona, Minnesota
"The location is amazing"
TripAdvisor user rating 3 out of 5
Reviewed September 10, 2019 NEW
The location of this hotel is pretty good and it is quite close to the art museum, and the Buckingham water fountain. However, the hotel rooms are uber small, and in my room, the A/C was not working. The windows are too small you cannot see anything other than a wall of the building next to you. However, the hotel is worth the price you pay, but do not expect anything fancy. The hotel is pretty old.
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Frequently Asked Questions about Congress Plaza Hotel

Is this hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. WiFi access is included in the resort fee.

Does the hotel serve a complimentary breakfast?
No. However, guests can purchase breakfast at the on-site restaurant, Gazebo.

Does the hotel have an on-site restaurant?
Yes. Guests can dine at Gazebo or Rafael’s.

Does the hotel have a fitness center?
Yes. The fitness center is open 24/7.

Will my room have a safe?

Will my room have a microwave and/or mini-fridge?

Is there a pool at the hotel?

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel provide an airport shuttle?

Is a resort fee required?