Chicago Trolley & Double Decker Tours in Chicago, IL

Skydeck Chicago Trolley Location Chicago, IL 60606
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Overview

Featured in bustling Chicago, Illinois, The Red & Green Trolleys and Big Red Double Decker Buses let guests hop on and off to visit a variety of top area attractions. The two-hour tour covers 13 miles of Chicago’s downtown area and the Loop, covering an assortment of shops, restaurants, museums, stores and more. Using the All Tours Ticket, guests can explore at their leisure for up to 48 hours.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • Tours begin daily at 9:00 am with the last loop beginning at 4:00 pm.
  • Tours available year-round with the exception of Thanksgiving, Christmas Eve, and Christmas Day.
  • The tour includes 12 “hop on, hop off” trolley stops.
  • Tours operate rain or shine.

Description

from Chicago Trolley & Double Decker Tours
Chicago Trolley & Double Decker tours are the most entertaining and informative way to see Chicago’s landmarks, attractions, and neighborhoods. As we wind through our comprehensive route, customers have unlimited boarding access to the Trolleys and Double Decker buses at any of the designated stops. Departure times are seasonal, and availability is subject to change.

DOWNTOWN TOUR (May 1-November 2)
This tour covers all the main highlights of Downtown Chicago.
12 Stops Included:
  • Magnificent Mile/Pioneer Court

  • Water Tower

  • Hard Rock

  • River North

  • Skydeck

  • Chicago Theatre

  • Art Institute

  • Hilton Chicago

  • Adler Planetarium

  • Field Museum/Shedd Aquarium

  • Sheraton Hotel

  • Navy Pier

Tours start at 9:00 AM, and the last loops start at 4:00 PM.
May 20th - September 29th: Every 15 minutes.
September 30th - November 2nd: Every 30 minutes.

WRIGLEY FIELD/LINCOLN PARK ZOO ROUTE - Seasonal (May 20-September 29)
-Stops include Lincoln Park Zoo, Chicago History Museum, and Wrigley Field
-Trolleys depart from Stop #3 - 360 Chicago / 875 N. Michigan Ave at 10:00 AM, 11:30 AM, 2:00 PM and 3:30 PM.
-Tour will not run on Cub's home day games. The game schedule is subject to change.
Game Day Schedule:
  • May 3-4, 9-11, 23-26

  • June 6-7, 9, 21-23, 27

  • July 12-14, 17, 19-21

  • August 2-4, 7, 22-25, 31

  • September 1-2, 13-15, 20-22


NIGHT TOUR - Seasonal (May 20-September 29)
-Night Tour will make one full loop of the Downtown Tour starting at 7:00 PM
-Two departs from Stop #3 – 360 Chicago / 875 N. Michigan Ave.
-This is not a hop-on-hop-off tour.
-Vehicles will return to the starting points approximately 2 hours later

HOURS OF OPERATIONS:
-Tours start at 9:00 AM, and the last loops start at 4:00 PM.
-Tour closed Thanksgiving Day, Christmas Eve, and Christmas Day.

Language App
Chicago Trolley & Double Decker Company now has a FREE, foreign language app for both Android and iPhone! This new, easy to use app provides a fully narrated tour in Chinese (Mandarin), German, Portuguese (Brazil), and Spanish. We're excited to offer this option to our international guests!

How to download?
1) On the guest's phone, search and download "Chicago Trolley Tour" in the application store.
2) Once downloaded, open the app, and the language options will appear. Choose the language needed and download it.
3) There will be a prompt to enter a password. The password is Chicago (not case sensitive). Please provide password information only once the ticket has been purchased. That's it!
So how does it work?
  • Headphones will be provided for any guest using the app.

  • Using GPS, the app follows the guests as they enjoy the views from our double-deckers and trolleys.

  • The narration is based on plotted points along our tour route. Guests can even click on each point to read the information.

  • Once downloaded, the app does not use data. Guests can turn cellular data OFF if they would like to. However, GPS accuracy IS improved when Cellular Data is left ON, even though no data is used.


*Route subject to close in winter months due to inclement weather, hours subject to change.
PASSENGERS WITH DISABILITIES: It is required that you contact CHICAGO TROLLEY at least 48 hours prior to the date of travel at the number listed on your E-Ticket to arrange any special needs.

Tripster Customer Reviews

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TripAdvisor Reviews
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Q4738NHjs
Waukegan, Illinois
"Holiday Trolley Tour"
TripAdvisor user rating 3 out of 5
Reviewed January 25, 2020
Brought my Belgian family on this tour during Christmas week. Enjoyed the drive. Had some Garretts popcorn. Saw the Wrigleyville Christmas market-smaller than Daley plaza....and less crowded. Went to Zoo light....that was a MISTAKE. IT WAS SO CROWDED. I will never go during the holiday week again. I have been there before the holidays....that is the time to go. Could not enjoy zoo light because of the crowd. Great opportunity to let someone else do the driving.
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toro970
Chicago, Illinois, USA
"Holiday Lights tour bust"
TripAdvisor user rating 1 out of 5
Reviewed January 07, 2020
We did the holiday lights tour last Christmas and the weather was horrible but the driver and the other 4 passengers had a marvelous time. He was GREAT. This year we traveled to Chicago to do it again. Terrible decision. We did not get the tour we paid for(Christmas Market and lights tour). We got on the bus and the driver took off without a word. We drove for a while with no idea what was going on or a destination. We finally ended up at Wrigley Field. The bus left and left some older patrons with no place to go to get warm. Again very little comment from the driver except she would return in a half hour and if we were not there she would leave without us. Same situation at Lincoln Park Zoo and the weather was extremely cold . Her assistant was no help because as soon as the bus left the pick up site he put his sunglasses on and went to sleep for the entire time. Terrible experience on bus 608 on Dec 17 and at a cost of $70.00.
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SummerSnowflakeFI
Europe
"Land&Sky tour"
TripAdvisor user rating 4 out of 5
Reviewed January 01, 2020
I bought the land&sky tour. It included a two day hop on hop off tour and a Skydeck ticket. I loved the trolleys and guides. Everything was very Chrismassy. The busses/trolleys were never too crowded. Skydeck was also a great experience. I had printed out the confirmation e-mail and I showed it to the Chicago Trolley employee on the bus. She gave me the hop on and hop off bus ticket and told me that I should go to the Skydeck ticket window and show the confirmation e-mail to them. For some reason they didn't seem to know anything about this combo ticket there. And the Skydeck employee asked me to go to John Hancock center..eventually he accepted my "ticket". I loved visiting the Ledge. There was an employee available there to take photos.
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Margie121
Singapore, Singapore
"Chicago Holiday Trolley"
TripAdvisor user rating 5 out of 5
Reviewed December 31, 2019
Shaymus was a fantastic guide.. he’s knowledgeable about the city and you can tell he loves what he’s doing. Sadly, the ride I was on marks the final holiday ride and this company will be going down in history. Anyway I hope this review will help Mr Shaymus get a good job. Thanks again for the extra bag of popcorn Mr Shaymus. From the Singapore lady. 😊
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199jessier
"Booked for a wedding"
TripAdvisor user rating 1 out of 5
Reviewed December 18, 2019
I was really hoping to keep my five stars for Chicago Trolley & Double Decker because we used them for my wedding and we were raving about them for a long time. I liked them so much that I decide to gift my sister in law a trolley for her wedding. Her wedding was on October 4th, unfortunately our trolley broke down 20 minutes away from our last destination. It sucks, but things happen, I completely understood. I wasn’t expecting a new trolley to pick us up and take us since we were so far away from the city. What I was expecting was some form of action from either the driver or the attendee. Neither of them knew what to do, they were stuck and gave us no guidance. We all had to end up ordering Ubers. After being split up into 3 different cars, we finally made it. I called the contact at Chicago Trolley that day to let them know what happened but was not able to get a hold of anyone. I wrote an email letting them know what had happened: the trolley broke down in the middle of the express way, smoke was coming out from the back, so we obviously rushed out of the trolley, nervous and a bit panicked, the driver didn’t know what to do, etc. Thankfully the next day, I was told that we would get a full refund and they were very apologetic about the situation. Problem is that it’s now December 18th and I have not received my full refund. I have been back and forth with them and have been very patient but my last two emails have been ignored. I’m really disappointed because we’ve used them plenty of times for weddings and birthdays but now they’ve taken my money, my time and my patience.
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Chicago Trolley & Double Decker Tours is located at Skydeck Chicago Trolley Location Chicago, IL 60606
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Frequently Asked Questions about Chicago Trolley & Double Decker Tours

What does hop on hop off mean?
Our Hop On Hop Off Tour ticket gives you transportation to the most famous Chicago attractions. You can get on or off the trolley at any one of the trolley stop locations. You will enjoy our two hour Downtown Tour, covering 13 magnificent miles of Chicago's downtown and the Loop.

What operating hours does the trolley run?Our Downtown Tour begins daily at 9AM with last day tours starting at 4PM. Excluding Thanksgiving Day, Christmas Eve, Christmas Day.

Where do we board the trolley?
You can board a trolley at any one of the 12 trolley stop locations. 

Where are the stops located at?
1. Magnificent Mile/Pioneer Court.
2. Water Tower.
3. Hard Rock.
4. River North.
5. Skydeck.
6. Chicago Theatre.
7. Art Institute.
8. Hilton Chicago.
9. Adler Planetarium.
10. Field Museum/Shedd Aquarium.
11. Sheraton Hotel.
12. Navy Pier.

How often do the trolleys run?
Tours start at 9:00am and last loops start at 4:00pm. Occasionally there can be delays caused by traffic or weather.
May 20th - September 29th: Every 15 minutes.
September 30th - November 2nd: Every 30 minutes.

Do tours operate in inclement weather?
We still operate our open-top buses on cold or rainy days. With Chicago’s unpredictable weather, we’re unable to offer refunds due to weather, however, we’ll try to make these days comfortable for you.